The Hartford Jobs & Careers

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18 days ago

Learning Specialist

The Hartford San Antonio, TX

• Facilitates classroom/virtual learning sessions; primarily at the introductory level, which are participatory/interactive and use variety of… The Hartford

22 days ago

Middle Market Regional Office Sales and Renewal (Sr or Executive) Underwriter- S

The Hartford San Francisco, CA

? The primary focus will be on New Business and Renewal underwriting activities in order to achieve the operating plan objectives for this… The Hartford

21 days ago

Business Consultant, Group Benefits Underwriting

The Hartford Simsbury, CT

? • Produce monthly/quarterly reports for Senior Management and other audiences which include key metrics for Quote Inventory, Renewals… The Hartford

24 days ago

Small Commercial Senior Sales Representative - Arizona and Northern Nevada

The Hartford Phoenix, AZ

through timely reporting and expense management. QUALIFICATIONS: The Hartford seeks a motivated and enthusiastic Senior Small Commercial Sales… The Hartford

6 days ago

AVP Enterprise Sourcing

The Hartford Hartford, CT

• Responsible for driving the category management discipline for outsourcing. • Responsible for performing an outside-in assessment of The… The Hartford

24 days ago

Project Administration Specialist, HR Service Delivery

The Hartford Hartford, CT

in coordinating meetings, budget tracking, calendars and travel. The successful candidate will use organization skills, creativity, initiative and… The Hartford

18 days ago

Summer Intern, Risk Leadership Development Program

The Hartford Hartford, CT

• Assist in the application of risk management tools that improve the measurement of both product-specific risks and overall financial market risk… The Hartford

2 days ago

Director, HR/Internal Communication – new

The Hartford Hartford, CT

Based in Hartford, CT, the Director of Internal/HR Communication will be part of the Communication organization, focusing on helping employees… The Hartford

9 days ago

Sr UW/ UW Ctr Renewal Key Act

The Hartford Clinton, NY

The Express Team is a fast paced underwriting team that manages over 26,000 Middle Market renewal policies and provides various critical services for… The Hartford

6 days ago

Learning & Development Director, Enterprise Services

The Hartford Windsor, CT

Provide strategic and tactical leadership to support achievement of Consumer Markets business goals through human performance improvement programs… The Hartford

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The Hartford CEO Christopher Swift
Christopher Swift
24 Ratings
  1. 1 person found this helpful  

    Claims Adjuster for over 12 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster in Phoenix, AZ (US)
    Former Employee - Claims Adjuster in Phoenix, AZ (US)

    I worked at The Hartford full-time (more than 10 years)


    Good benefits
    Time off is good
    Associates are nice
    Opportunity to work remotely


    Supervisors are out of touch with reality when it comes to a managable case load.
    The metrics to be successful change yearly so you never know from one year to the next what "successful" means
    The amount of claims you are expected to handle while maintaining exceptional customer service and quality is 250+
    Home office is out of touch on how to handle a claim; staffing models are unrealistic.
    Be prepared to use every last day of your vacation time just to maintain any sort of sanity.
    If you make a mistake or struggle in one area of the job, expect it to be held against you year after year even after you have made the corrections in your handling. No forgiveness or understanding from supervisors or upper manangement.
    They force you to take an employee satisfaction survey 2 times per year but nothing changes when suggestions are made and if your supervisor finds out it was you that rated them poorly, expect to be on the naughty list for some time.

    Advice to ManagementAdvice

    Think back to when you handled claims and how time consuming a quality file is and add staff.
    Don't belittle or bully people for being honest in the engagement surveys.
    Pay people properly, when I was hired by a competitor, I received a starting salary that was a few thousand $$ MORE than I was being paid after 10+ years with Hartford

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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