University of Phoenix

University of Phoenix Jobs & Careers in Birmingham, AL

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University of Phoenix Reviews

733 Reviews
733 Reviews
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University of Phoenix President Dr. William Pepicello
Dr. William Pepicello
404 Ratings

    Contact Specialist (Outbound Contact Center Rep Outbound)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outbound Contact Specialist in Phoenix, AZ (US)
    Current Employee - Outbound Contact Specialist in Phoenix, AZ (US)

    I have been working at University of Phoenix full-time (less than an year)


    Sick/Vacation Time
    Ability to work Holidays if you want (Either schedule it off and get holiday pay or work to make time & a half)
    Flexible hours 5am-2pm through 12pm-9pm
    Tuition benefits after 6 months


    Little to no opportunity to move up within department. You can move up to be a supervisor if it becomes available. You have to wait at least one year to change departments.

    Advice to ManagementAdvice

    Waiting a whole year to change departments can be long, I think 6 months is enough. I think more opportunities within the department should be created, especially for those that hold a degree.

    Positive Outlook
    Approves of CEO

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