Williams-Sonoma Jobs & Careers

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6 days ago

Sr. Designer, Packaging - Williams-Sonoma

Williams Sonoma San Francisco, CA

* Design specialty packaging solutions against all WS product categories - using type, graphics, color and illustration/photo elements to meet unique… Williams Sonoma

5 days ago

Programmer Analyst II (Ab-initio)

Williams-Sonoma Inc. San Francisco, CA

With moderate guidance and supervision, develops and supports system applications as directed. Provides estimates, analysis, problem solving, and… Williams-Sonoma Inc.

6 days ago

Community Manager, Williams-Sonoma

Williams Sonoma San Francisco, CA

This position is responsible for leading the implementation of the Williams-Sonoma brand community strategy across all channels; leverage… Williams Sonoma

5 days ago

Sr. Analyst - Web Analytics

Williams-Sonoma Inc. San Francisco, CA

include: Produce weekly site performance reports: KPI dashboards, online merchandise and product reviews, as well as other… Williams-Sonoma Inc.

6 days ago

Senior Designer, Textile / Surface - Williams-Sonoma

Williams-Sonoma San Francisco, CA

Design products using style, theme and mood. Present to Head designer for approval. ESSENTIAL FUNCTIONS * Translate trends into concepts that… Williams-Sonoma

5 days ago

Infrastructure Architect I

Williams-Sonoma Inc. San Francisco, CA

Our Company Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United… Williams-Sonoma Inc.

6 days ago

Designer - Kitchen Soft Goods/Textiles, Williams-Sonoma

Williams Sonoma San Francisco, CA

Design Soft-goods/Textiles for Kitchen-based products using style, theme and mood. Present to Head designer for approval.ESSENTIAL FUNCTIONS… Williams Sonoma

3 days ago

Seasonal Customer Service Associate

Williams-Sonoma Inc. The Colony, TX +2 locations

· Process customer orders while communicating all essential elements of the sales script to ensure exemplary customer service and call quality… Williams-Sonoma Inc.

4 days ago

Assistant Store Manager-Operations

Williams-Sonoma Inc. Dedham, MA

include but are not limited to: * Set the pace on sales floor and model desired behaviors to generate sales and build loyal customer relationships… Williams-Sonoma Inc.

6 days ago

Assistant Planner, Williams-Sonoma Home

Williams Sonoma San Francisco, CA

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of home furnishings in the United States, Canada and Australia. Our brands… Williams Sonoma

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Williams-Sonoma President, CEO and Director Laura J. Alber
Laura J. Alber
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  1. 4 people found this helpful  

    Heartbreaking Disregard for Integrity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Williams-Sonoma full-time for more than 8 years


    During my tenure, my GM peers and my store teams were some of the most engaging, caring and effective retailers I've ever had the pleasure of working with. Benefits, including time off, were competitive. The salaries were at the high end of retail expectations. The corporate culture was steeped in insightful realism and created an environment where the associates flourished at all levels, felt uniquely valued and took deep pride in being able to say "I work for Williams-Sonoma". Our guests (not clients) were able to trust us to provide them with the best information and service without any pressure to purchase. If they didn't purchase that day, they invariably would return to purchase shortly thereafter. It was the quality of leader in the store that drove a profitable and comping business through her or his staff. Well informed team members with team/store goals in mind resulted in success. The field leadership of the company respected suggestions and opinions in any form while holding the store management accountable in a responsible, respectful yet challenging manner. This was retail at its best and my hope is for Williams-Sonoma to one day be so again.


    Sadly, My tenure ended due to the complete 180 degree change in corporate culture. This, in turn, changed everything about the quality of the guest experience and of the associate work experience. Unrealistic work load and related deadlines are the norm. The new philosophy of "Push for more than is possible and your result will be maximized." is desperate and exhausting. The micro-management within some Districts results in a degrading work environment. The practice of shifting a high percentage of store management from Pottery Barn and Pottery Barn Kids/Teen in order to "fix" Williams-Sonoma made many tenured managers wary of their job security. I have watched 4 DMs in my region and at least 14 GMs in my district resign in the last 18 months. Most are now very successful and very happy at other retailers. Training and personal growth opportunities are well-intended but not considered a priority. Expect a 50+ hour work week! every week, in order to meet the minimum store performance expectations.

    Advice to ManagementAdvice

    Recommit, reconfigure and renew or resign.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO