Windstream Jobs


Show:  All Results Last 7 Days
30+ days ago

Engineer III/Sr Engineer

Windstream Little Rock, AR

Analyzes requirements to meet demand and performance of products, systems and/or data. May perform engineering design evaluations including… Windstream


26 days ago

Retail-Sales Consultant

Windstream Dahlonega, GA +3 locations

include (but are not limited to) diagnosing needs and offering solutions to new and existing customers, making outbound sales calls to new and… Windstream


30+ days ago

Spec II-ERC Data/Voice Tech

Windstream Charlotte, NC

1. Provision and troubleshoot analog voice lines, ISDN PRI, digital Trunks, Hosted VoIP, and SIP, in the Class 5 switches (Nortel DMS 500 & Lucent… Windstream


30+ days ago

Spec I-ERC Transport Tech (RR)

Windstream Greenville, SC +2 locations

- Responsible for analyzing, testing, isolating and repairing network and customer issues. This may include any or all issues related to facilities… Windstream


6 days ago

Programming Supervisor

Windstream Charlotte, NC

· Candidate will be responsible for planning, communicating, implementing, and coordinating application system programming projects… Windstream


14 days ago

Rapid Response Account Manager II

Windstream Chesterfield, MO

1.) Open tickets for service issues, track and update Account Managers with status. 2.) Billing research – comparing invoices to MSA, making… Windstream


30+ days ago

Consultant-Customer Access Process and Strategy

Windstream Addison, TX

• Create a cohesive, end to end view of new Customer Access vendor, product and pricing strategies and present this view to internal teams and… Windstream


30+ days ago

Specialist II-Srvc Activation

Windstream Charlotte, NC

-Performs Loop testing on T1 and analog facilities. -Conducts remote Digital Access… Windstream


30+ days ago

Engineer II-OSP

Windstream Urbandale, IA

Responsible for organizing complex activities for the development, implementation, and maintenance of OSP engineering projects. Requires a wide… Windstream


7 days ago

Outside Small Business Sales Specialist (RR)

Windstream Atlanta, GA

- This position will sell in our CLEC markets. - Rep to focus on Small/Medium size business accts - Daily activities will include cold… Windstream


Windstream Reviews

2.7
360 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Anthony ("Tony") Thomas
14 Ratings
  • New leadership, same old problems.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Windstream full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Everyone you work with is typically supportive and helpful. During your ramp-up period, there are also ample resources to find that can aid in learning company offerings. Recent changes in commission structure have removed the "sales" components from quota structure, and restructured it as retention based payout only, this alleviates most of the "grind" mentality that most sales positions have.

    Cons

    Though there are plenty of resources to aid in learning the company's services, because of 8 acquisitions over the past years, there is no "one-place" to find the information sheets. You are better off going to google... for two years now they have been talking about integrating all these acquisitions into one internal site, however that has yet to happen, and is constantly pushed back. These recent changes to the commission structure are good if you have trouble selling, which at this company is nearly impossible; but if you are the 1 in 100 that can manage to convince people to purchase overpriced, unsupported, unproven, telecommunication services... then this commission restructuring is not going to benefit you. One coworker I have who constantly made $20k in commission every 3 months, is only making approx. $2k per month on the new plan. New leadership has vocalized understanding of corporate wide problems, but the amount of work needed to effectively sell, process, deliver, install, and maintain the services we have will take several years of hard work before its up to par with other big name telecommunication providers.

    Advice to Management

    Our core cultural belief of accountability is not recognized by 90% of the departments within the organization. If someone messes up your sale on the Service Delivery end of the order, i.e. not being able to to deliver the service at all, installing incorrectly, etc., you lose your commission regardless of fault, and the project coordinator will blame the sales person for the mess up. Managers need to teach their respective teams the meaning of accountability, and retrain on processes so simple fixes can be handled appropriately, before the customer becomes aware of an issue.

Work at Windstream? Share Your Experiences

Windstream

 
Click to Rate
or