Xn Global Systems, is a global Point of Sales company to the hotel sector. For more information please visit www.xnpos.net
Your role
To work with our senior implementation team to support the installation of our Point of Sales system, xnPOS. The role well require travel across USA, and at times overseas, to provide onsite Go Live support at our customers hotels. Provide user training to the customer and their teams on the effective use of the system and to hand over support from the onsite team to the service desk team.
All travel, accommodation and sustenance costs will be provided by Xn Global Systems.
Main duties
Provide customer go live support and effectively troubleshoot basic system issues.
Arrange and deliver customer end user training as required.
Carry out basic software configuration and hot staging ready for implementation.
Assist with efficient handover calls to the service desk team in line with department standards.
Maintain a high level of professionalism at all times whilst providing a face for the company to our customers.
Essential
Desirable
Job Type: Full-time
Pay: $60,000.00 per year
Benefits:
Schedule:
Work Location: In person