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    County Durham & Darlington NHS Foundation Trust

    3.7

    Service Support Officer

    Durham, England
    To provide a full range of confidential secretarial/administrative support to the General Managers, Service Managers, Matrons and Clinical Directors/Leads. To receive and respond to internal and external correspondence, taking appropriate and timely actions as required, in accordance with Trust and/or departmental standards and process Record information to support the demand and capacity assessment for clinical services Attending care group meetings where necessary and to minute take, type and distribute as necessary also requesting additional papers/reports as required Computer literate ability to use Microsoft Office including spreadsheets to filter and reformat data To manage electronic diaries as required including booking appropriate venues and possibly arrange travel and accommodation To operate efficient and up-to-date administrative systems and processes for all office tasks To maintain accurate and timely data entry to databases to meet service requirements Ensure the internet and intranet is accurate and regularly updated for the service area The post holder will undertake the role of Information Asset Administrator (IAA) and will be required to update asset lists on a regular basis To prioritise own workload to meet the needs of the clinical service and ensure all deadlines are meet To support new and/or less experiences staff, as directed by line manager To provide cover as required during absence of colleagues To work with Clinical Leads to produce on-call rotas to ensure sufficient consultant ward cover. Support the validation process To support interview arrangement as required The post holder may be required to undertake the role of Registration Authority Agent/Sponsor which includes supporting the NHS Care Records Service applications using smartcards and appropriate access files. To order office supplies through Cardea and maintain agreed stock levels To maintain an up to date filing and archive filing system, disposing of archived records and documentation according to Trust policy To support arrangements of on call rotas as required To be the point of contact for staff, patients and others within and outside the organisation, responding to external and internal telephone enquiries, taking appropriate and timely action required

    Company overview

    Size
    10000+ Employees
    Founded
    1946
    Type
    Government
    Industry
    Healthcare Services & Hospitals
    Sector
    Healthcare
    Revenue
    Unknown / Non-Applicable

    County Durham & Darlington NHS Foundation Trust Ratings

    3.7
    • 65 %
      Recommend to a friend
    • 70 %
      Approve of CEO
    • Amanda Pritchard
      1,152 Ratings
    • Career opportunities
    • Comp and Benefits
    • Culture and values
    • Senior management
    • Work/Life Balance

    County Durham & Darlington NHS Foundation Trust Reviews

    Pros
    • "pay is good and competitive" (in 220 reviews)
    • "People are nice and respectful" (in 243 reviews)
    • "flexible hours and being able to decide if i could do a shfit" (in 151 reviews)
    • "good management and working relationship with colleagues." (in 106 reviews)
    • "Loyal good pension lots of jobs" (in 114 reviews)
    Cons
    • "Low pay and hard to fulfil demand due to staff shortage" (in 220 reviews)
    • "Long hours but nice people" (in 243 reviews)
    • "It was long hours and stressful" (in 151 reviews)
    • "Understaffed and over worked, poor management" (in 106 reviews)
    • "Good pension" (in 114 reviews)

    County Durham & Darlington NHS Foundation Trust Benefits

    4.7
    3 Ratings

    Employee benefit reviews

    Most commented

    • Vacation & Paid Time Off(4 comments)

      "not any at all all"

    • 16 Apr 2024
      Current Employee in New Delhi, Delhi

      I like this company because this company is to be positive work in this type of weather.

    • 9 Apr 2024
      Former Manager in Delhi Cantonment, Delhi

      not any at all all

    • 30 Mar 2024
      Former Employee in Bengaluru, Karnataka

      All good, this was a review