Airbnb Reviews

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Airbnb CEO & Co-Founder Brian Chesky
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Airbnb Interviews

Updated 28 Jan 2015
Updated 28 Jan 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Customer Experience Specialist Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 4 weeksinterviewed at Airbnb.

    Interview Details

    The experience I had was exactly like everyone else described. Received the Hire Art application right after submitting my cover letter and resume. Got invited to the hiring meet up about a week after they said they would review my application (they were on a holiday break when I applied). The meet up was fun and relaxed. It was apparent that they are looking mostly to see if you are upbeat, friendly, and albe to stay calm and positive in difficult situations. A ton of customer service experience is less important than having the kind of demeanor they are looking for.

    Interview Questions
    • Pretending to be the Airbnb rep calling a customer who is violating a policy.   Answer Question
    No Offer
    Positive Experience
    Average Interview

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Additional Info

Unlock Profile
Headquarters San Francisco, CA
Size 1000 to 5000 Employees
Founded 2008
Type Company - Private
Industry Information Technology
Revenue ₹10 to ₹50 million (INR) per year
Competitors Unknown

Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodations around the world — online or from a mobile phone.

Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences, at any price point, in more than 34,000 cities and 192 countries. And with world-class customer service and a growing community of users, Airbnb is the easiest way for people to monetize their extra space and showcase it to... More

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