Comfort Systems USA

Comfort Systems USA Reviews

16 Reviews
16 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Comfort Systems USA CEO and Director Brian E. Lane
Brian E. Lane
5 Ratings
  1. 1 person found this helpful  

    Confused as to the direction this service organization is going.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Technician in Indianapolis, IN (US)
    Current Employee - Service Technician in Indianapolis, IN (US)

    I have been working at Comfort Systems USA full-time (less than an year)


    Decent pay and benefits . Work load is decent they have kept me busy so I get my 40 hours.


    I was hired on by the previous Director of Service. He had a great vision and was a great leader. He was actually making great progress according to fellow technicians that had been there a while. He was let go due to a conflict with the current President. Now they have brought in another Service leader who is supposedly an old friend of the President. I was told by a fellow technician that his new guy is the 5th person to oversee the service department in the last 8 years. That's a problem to me ,how long will this guy last. They had a great service leader and let him go due to the fact he didn't fit the mold the president and his senior management wanted .

    Advice to ManagementAdvice

    Corporate in Houston needs to look into the issues here. I for one am currently looking as well as other technicians here who are fed up with the senior management. Should have never let the previous Service Director go he was a good manager and was well liked. The techs respected him and knew where they stood with him a real stand up type of leader.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Comfort Systems USA Interviews

Updated 24 Aug 2014
Updated 24 Aug 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Sales Representative Interview

    Anonymous Interview Candidate in Mobile, AL (US)
    Anonymous Interview Candidate in Mobile, AL (US)
    Application Details

    I applied online. The process took 6 weeksinterviewed at Comfort Systems USA.

    Interview Details

    I had an interview over the phone and then an interview with the Manager,Sales Manager and VP of Sales. I also had to take a personality and drug screen with the drug screen being after I was offered the job. The interviews were not difficult but they did ask several questions pertaining to sales situations and also employee relations. The phone interview was about 45 minutes long and the office interview was about 1 1/2 hours long. As I said, I was offered the job and although I passed my drug screen the company they hired to do the drug screen asked if I took any other medicines. I mentioned that I took pain medicine occasionaly for my back which led to a Fit To Duty test where I was able to do everything asked. I play tennis and I am quite active but because they found out I had a bad back the job offer was taken off the table. I was notified the day before I was to start work and after I had given notice on my other job. Was pretty sad the way they handled it and the position it put me in financialy but I know it happened for a reason and moved on. I would not have wanted to work for someone that treats others like that anyway so it was a blessing it didn't work out.

    Interview Questions
    • The questions related to how you would handle different situations with customers and others within the office. It related to team work and keeping a positive attitude with others.   Answer Question
    Negotiation Details
    I was offered a $50,000 base with a commission plan.
    Accepted Offer
    Negative Experience
    Average Interview

Comfort Systems USA Awards and Accolades

Something missing? Add an award
America's Top Companies, Forbes, 2009
The Houston Chronicle 100, The Houston Chronicle, 2008

Additional Info

Headquarters Houston, TX
Size 5000+ Employees
Founded 1996
Type Company - Public (FIX)
Industry Business Services
Revenue ₹50 to ₹100 billion (INR) per year
Competitors Unknown

Comfort Systems USA is a leading national installation and service provider for heating, ventilation, and air conditioning systems, and related mechanical services in the commercial, industrial, and institutional markets.

Mission: We provide the best value HVAC and mechanical systems installation and service, principally in the mid-market commercial industrial and institutional sectors, while... More

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