Convergys

  www.convergys.com
  www.convergys.com

Convergys Reviews

1,487 Reviews
2.8
1,487 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Convergys President & CEO Andrea Ayers
Andrea Ayers
338 Ratings
  1.  

    Employee friendly firm

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Convergys

    Pros

    Employee friendly, considerate team leaders, healthy competition and no politics

    Cons

    Low pay and learning opportunities must be increased

    Advice to ManagementAdvice

    Keep fostering the teamspirit.

Convergys Interviews

Updated 12 Dec 2014
Updated 12 Dec 2014

Interview Experience

Interview Experience

63%
25%
11%

Getting an Interview

Getting an Interview

56%
15%
13%

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Assistant Command Center Interview

    Anonymous Interview Candidate in Gurgaon, Haryana
    Anonymous Interview Candidate in Gurgaon, Haryana
    Application Details

    I applied in-person. The process took a dayinterviewed at Convergys in July 2013.

    Interview Details

    Excel round, Personal Interview , Technical round

    Accepted Offer
    Positive Experience
    Average Interview

Convergys Awards and Accolades

Something missing? Add an award
Top Entry Level Employers, CollegeGrad, 2009
World’s Most Admired Companies, Fortune, 2008
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Additional Info

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Website www.convergys.com
Headquarters Cincinnati, OH
Size 5000+ Employees
Founded 1998
Type Company - Public (CVG)
Industry Business Services
Revenue ₹100 to ₹500 billion (INR) per year
Competitors Accenture, TeleTech, Sitel

Convergys is conversant in the languages of outsourcing and relationship management. The company provides business process outsourcing (BPO) services designed to help its clients manage their customers and employees. Its customer unit provides inbound and outbound call handling for sales, marketing, and support through about 70 contact centers (and in about 35 languages). In addition, Convergys offers bill processing services and provisioning software to telecommunications companies through its information management unit. To focus on its primary operations, it sold its HR... More

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