Convergys Reviews

1,391 Reviews
2.9
1,391 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Convergys President & CEO Andrea Ayers
Andrea Ayers
308 Ratings
  1.  

    Very good company to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Order Specialist in Bangalore
    Former Employee - Senior Sales Order Specialist in Bangalore

    I worked at Convergys full-time (more than 5 years)

    Pros

    Good Environment to work with

    Cons

    No challenges everything is perfect

    Advice to ManagementAdvice

    Good Management

    Recommends

Convergys Interviews

Updated 16 Oct 2014
Updated 16 Oct 2014

Interview Experience

Interview Experience

63%
25%
11%

Getting an Interview

Getting an Interview

53%
18%
13%

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Assistant Command Center Interview

    Anonymous Interview Candidate in Gurgaon, Haryana
    Anonymous Interview Candidate in Gurgaon, Haryana
    Application Details

    I applied in-person. The process took a dayinterviewed at Convergys in July 2013.

    Interview Details

    Excel round, Personal Interview , Technical round

    Accepted Offer
    Positive Experience
    Average Interview

Convergys Awards and Accolades

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Top Entry Level Employers, CollegeGrad, 2009
World’s Most Admired Companies, Fortune, 2008
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Additional Info

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Website www.convergys.com
Headquarters Cincinnati, OH
Size 5000+ Employees
Founded 1998
Type Company - Public (CVG)
Industry Business Services
Revenue ₹100 to ₹500 billion (INR) per year
Competitors Accenture, TeleTech, Sitel

Convergys is conversant in the languages of outsourcing and relationship management. The company provides business process outsourcing (BPO) services designed to help its clients manage their customers and employees. Its customer unit provides inbound and outbound call handling for sales, marketing, and support through about 70 contact centers (and in about 35 languages). In addition, Convergys offers bill processing services and provisioning software to telecommunications companies through its information management unit. To focus on its primary operations, it sold its HR... More

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