Convergys

www.convergys.com

Convergys Reviews

1,557 Reviews
2.8
1,557 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Convergys President & CEO Andrea Ayers
Andrea Ayers
362 Ratings
  •  

    It is nice to work for Convergys

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support in Bangalore
    Current Employee - Technical Support in Bangalore

    I have been working at Convergys full-time (more than 3 years)

    Pros

    Nice work culture inside Convergys

    Cons

    Too much of work inside Convergys

    Advice to ManagementAdvice

    NA

    Recommends
    Positive Outlook
    Approves of CEO

Convergys Interviews

Updated 28 Jan 2015
Updated 28 Jan 2015

Interview Experience

Interview Experience

64%
24%
10%

Getting an Interview

Getting an Interview

57%
15%
12%

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Technical Support Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 daysinterviewed at Convergys.

    Interview Details

    There were 6 rounds of interviews and all are very simple. The key to crack the interview is to be confident and have good communication skills. The interviewers were very friendly, which automatically boosts your morale while giving the interview.

    Accepted Offer
    Positive Experience
    Easy Interview

Convergys Awards and Accolades

Something missing? Add an award
Top Entry Level Employers, CollegeGrad, 2009
World’s Most Admired Companies, Fortune, 2008
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Additional Info

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Website www.convergys.com
Headquarters Cincinnati, OH
Size 5000+ Employees
Founded 1998
Type Company - Public (CVG)
Industry Business Services
Revenue ₹100 to ₹500 billion (INR) per year
Competitors Accenture, TeleTech, Sitel

Convergys is conversant in the languages of outsourcing and relationship management. The company provides business process outsourcing (BPO) services designed to help its clients manage their customers and employees. Its customer unit provides inbound and outbound call handling for sales, marketing, and support through about 70 contact centers (and in about 35 languages). In addition, Convergys offers bill processing services and provisioning software to telecommunications companies through its information management unit. To focus on its primary operations, it sold its HR... More

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