Convergys Reviews

1,331 Reviews
2.9
1,331 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Convergys President & CEO Andrea Ayers
Andrea Ayers
286 Ratings
  1.  

    Had a great time!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Convergys full-time for more than a year

    Pros

    Work life balance is great, you get paid well and the organization looks after you really well

    Cons

    Hikes could have been a little better. They were low as compared to some competitors.

    Recommends
    Neutral Outlook
    Approves of CEO

Convergys Interviews

Updated Sep 14, 2014
Updated Sep 14, 2014

Interview Experience

Interview Experience

62%
26%
11%

Getting an Interview

Getting an Interview

52%
18%
14%

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Technical Support Engineer Interview

    Anonymous Interview Candidate  in  Pune
    Anonymous Interview Candidate in Pune
    Application Details

    I applied through a staffing agency. The process took 2 days - interviewed at Convergys in May 2013.

    Interview Details

    3 rounds of interviews. They will call you at 11 or 12 but the rounds will start only after 3.
    First will be a written test with networking related objective type questions.
    Then there will be an one on one operations round.
    Finally there will be a VNA test.

    Interview Questions
    Negotiation Details
    Had to join immediately. So could not serve the notice periods in previous firm. Got a hike of 50%.
    Accepted Offer
    Positive Experience
    Difficult Interview

Convergys Awards and Accolades

Something missing? Add an award
Top Entry Level Employers, CollegeGrad, 2009
World’s Most Admired Companies, Fortune, 2008
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Additional Info

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Website www.convergys.com
Headquarters Cincinnati, OH
Size 5000+ Employees
Founded 1998
Type Company - Public (CVG)
Industry Business Services
Revenue ₹100 to ₹500 billion (INR) per year
Competitors Accenture, TeleTech, Sitel

Convergys is conversant in the languages of outsourcing and relationship management. The company provides business process outsourcing (BPO) services designed to help its clients manage their customers and employees. Its customer unit provides inbound and outbound call handling for sales, marketing, and support through about 70 contact centers (and in about 35 languages). In addition, Convergys offers bill processing services and provisioning software to telecommunications companies through its information management unit. To focus on its primary operations, it sold its HR... More

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