Dealertrack Technologies

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Dealertrack Technologies Reviews

90 Reviews
90 Reviews
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Dealertrack Technologies Chairman, President, and CEO Mark F. O'Neil
Mark F. O'Neil
65 Ratings
  1. 1 person found this helpful  

    It is a 15-year-old a startup firm that runs in chaos every day.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Database & Architecture in New Hyde Park, NY (US)
    Former Employee - Database & Architecture in New Hyde Park, NY (US)

    I worked at Dealertrack Technologies full-time (more than an year)


    Other than making a small group of colleages who became friends, there were amost no Pros!


    1. The company has 4 different change management systems. Different departments use their own preferred change management systems. Support staff who did the actual production got blindsighted on production changes all the time.

    2. The management staff of the development team are trouble enablers. They encourage their staff to exclude DBAs on database designs and developed problematic application codes in production. They did not take responsibilities for their lousy work, but blamed on the DBAs. They played the blame game perfectly and always got away with it. Of course, they got rewarded with promotions!

    3. The management staff and QA analysts of the testing are also trouble makers. They did ask their DBAs to do low value work such as loading, updating and deleting data or running meaningless queries. Their quality of their so-called performance testing is very limited to unit and integrated testing level.

    4. Too many middle management who excels in micromanagement.

    5. High unpaid overtime all the time. Management rarely offered comp days. They burned people out and replaced them.

    6. Intra-team and inter-team bullying happen from time to time. Staff from their Dallas office could just dump work on their overwhelmed and overworked teammates in New York office and did not even care.

    Advice to ManagementAdvice

    Cut back your wasteful promotion on your trouble enablers above and pay close attention to the quality of work they deliver. They are the one to be blamed, not awarded!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Dealertrack Technologies Interviews

Updated 4 Nov 2014
Updated 4 Nov 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Operator Interview

    Anonymous Interview Candidate in Wilmington, OH (US)
    Anonymous Interview Candidate in Wilmington, OH (US)
    Interview Details

    It's not really specific unless your hired from an outside organization. They choose who they want to hire. seniority doesn't matter with this company. As long as someone "fits" their wants they will offer a position.

    Negotiation Details
    there wasn't any negotiation
    Accepted Offer

Dealertrack Technologies Awards and Accolades

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Additional Info

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Headquarters Lake Success, NY
Size 1000 to 5000 Employees
Founded 2001
Type Company - Public (TRAK)
Industry Information Technology
Revenue ₹10 to ₹50 billion (INR) per year

Software as a Service provider to three group of clients: car dealerships; lenders in the automotive industry and car manufacturers (OEMs).

Mission: Deliver the market leading suite of integrated technologies capable of transforming auto retailing.
Collaborate to develop innovative workflow solutions that drive...

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