Home Instead Senior Care


Home Instead Senior Care Reviews

216 Reviews
216 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Roger Baumgart
34 Ratings

    High value, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Caregiver
    Former Employee - Caregiver

    I worked at Home Instead Senior Care full-time (more than 5 years)


    You can get enormous joy from feeling useful.
    You know you are providing needed service to a generally unserved portion of the population.
    Most of the people you care for are delightful, and listening to them gives you a clear window to the past. They are "Living History"!
    You can, often, get more latitude, concerning hours/days worked, than many other types of work. Training is provided, free of charge.
    You will learn patience, and a sense of humour, along with your other lessons.


    You must expect to "lose" clients, frequently, due to age/health issues.
    Sadly, you are not allowed to "follow" clients that you no longer care for. You may not visit them, or have contact with their family. In many cases, I was not even informed of their death until weeks, or months, after their funeral. Then, it was because I inquired after them.
    Pay is low, expectations are high. You are often informed that you will be needed with little notice, and little respect as to your current plans.
    It is difficult to keep from becoming fond of your clients, and this can be a source of stress.

    Advice to ManagementAdvice

    Pay more attention to your caregivers, they may see day to day problems that you miss.
    Pay your caregivers what they are worth. We understand about your "bottom line", but we need to address ours, too. We are doing a physically, and emotionally, demanding job. We deserve more than a "babysitter's" compensation.
    Hire "floaters". Caregivers who can come in, on short notice, on any shift, as needed. This will eliminate having to call caregivers in, at the last minute, or on their day off, when they have plans.
    You should give floaters slightly more, per hour, as they are constantly "on call".
    When considering rewards; cups and plaques are nice; but shirts, gift cards, and checks, are much more useful. There should be more rewards for "good work", (in addition to, not instead of) as most now, are for length of service.

    Positive Outlook
    No opinion of CEO

Home Instead Senior Care Interviews

Updated 2 Oct 2014
Updated 2 Oct 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Caregiver Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Home Instead Senior Care.

    Interview Details

    I applied online, which included a psychological test that must be passed in order to be considered. I was called within hours of completing it, and was asked to be interviewed. I had an interview with the HR, then with the manager. He was almost begging me to stay with the company. I unknowingly agreed.

    Interview Questions
    Negotiation Details
    I was offered pay above what is considered normal.
    Accepted Offer
    Negative Experience
    Easy Interview

Home Instead Senior Care Awards and Accolades

Something missing? Add an award
Best in Category, Franchise Business Review, 2014
Best Senior Care Franchise to Own (#1), Forbes.com, 2014

Additional Info

Website www.homeinstead.com
Headquarters Omaha, NE
Size 5000+ Employees
Founded 1994
Type Company - Private
Industry Health Care
Revenue ₹50 to ₹100 billion (INR) per year
Competitors Unknown

Since 1994, the Home Instead Senior Care® franchise network has been devoted to providing the highest-quality senior home care. Compassionate Home Instead CAREGiversSM are an invaluable resource in helping families eliminate worry, reduce stress and reestablish personal freedom. From Alzheimer's and dementia support to respite care and companionship, our more than 900 locally... More

Mission: Home Instead Senior Care's mission is to enhance the lives of seniors and their families.

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Home Instead Senior Care

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