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They've got the power. Marketing information firm J.D. Power and Associates (best known for its car ratings) awards badges of excellence in dozens of categories based on yearly customer satisfaction surveys. Its studies are independently financed and then sold for use in marketing. Only top-rated performers can license the use of the awards. J.D. Power also provides its ratings for the financial, home building, and...
J.D. Power and Associates, a business unit of The McGraw-Hill Companies, is a global marketing information services company operating in key business sectors across a variety of industries, providing customer satisfaction research, market research, automotive forecasting, social media research, and performance improvement programs. Established in 1968, the company has been listening to consumers and business customers; analyzing their opinions and perceptions; and refining research techniques and study methodologies to offer some of the most advanced product quality, customer satisfaction, and tracking research available today.
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No Offer – Interviewed in Westlake Village, CA (US) – Reviewed Feb 19, 2013
Interview Details Got a phone call scheduling the interview then met with 2 groups of people. They were all managers from the group I applied to. They asked about my work experience and what I knew about cars. They told me what the job entails and what I would be doing day to day. Then I took a test that tested… – Full Interview
What is your knowledge of consumer reports and reviews – Answer Question