J Sainsbury


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J Sainsbury Interviews

Updated 27 Jan 2015
Updated 27 Jan 2015

Interview Experience

Interview Experience


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Getting an Interview


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Interview Difficulty



  1. 4 people found this helpful  

    Customer Service Assistant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at J Sainsbury.

    Interview Details

    I applied online for the customer service assistant position at Sainsburys. Did the assessment online, the questions were based on customer service skills, not that hard nor easy.
    Two days after, I received an email from the HRM informing to book a telephone interview. Then had the telephone interview that same day. And I passed the telephone interview, then they booked me in for an interview at the Sainsburys I applied for.
    The interviewer was welcoming and friendly, that I didn't feel like I was in an interview. She asked me about myself, my career path, my experiences and some competency questions.
    Finally, she took me around the store for the final part of the interview, where she asked me to jot down all the good points about the store and the improvements which could be made. It was quite easy I must say, I mentioned about the customer service skills the staffs provided and also the the presentation of the store.
    After three days I heard from the hrm saying that I passed the interview, additionally, they would like me to do commercial and cash office instead. I was extremely happy!

    Interview Questions
    • When did you receive a bad customer service?
      When did you give an excellent customer service?
      Tell me about yourself?
      Why work for Sainsburys and what do you know about three sainsburys?
      Why work as a customer service assistant?
      Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview

J Sainsbury Awards and Accolades

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Global 100 Most Sustainable Corporations List, Corporate Knights, 2010
Global 100 Most Sustainable Corporations List, Corporate Knights, 2009
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Additional Info

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Website www.j-sainsbury.co.uk
Headquarters London, United Kingdom
Size 5000+ Employees
Founded 1869
Type Company - Public (JSAIY)
Industry Retail
Revenue ₹500+ billion (INR) per year

J Sainsbury's trolley is filled with more than groceries. The UK's third-largest food retailer (after Tesco and ASDA) operates the Sainsbury's Supermarkets chain of some 555 grocery stores throughout the UK. Its fast-growing Sainsbury's online home delivery shopping service covers more than 90% of the UK population. In addition to supermarkets, it operates about 375 convenience stores under the Sainsbury's Local banner. The firm also owns half of Sainsbury's Bank (in a 50-50 joint venture with Lloyds Banking Group), and a pair of property joint ventures. Sainsbury also... More

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