- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at LiveOps part-time (less than an year)Pros
Working from home. Better pay for licensed lines like a nurse, life and health insurance agent, or property and casualty.Flexible hours, just take 30 min time slots when your available. Bonuses offerered at different times for different reasons like taking certain amount of weekend call slots.If someone is serious, there is incredible potential! Very excited about adding more and more call types, and given bonusus of additional out of state insurance licenses. This means more calls and more talk time.Cons
Non paid training. Not paid hourly, just per min talk time and bonuses for sales. Although calls are incoming, have to offer addition product than what they called in for. Sometimes difficult to get questions answered quickly or correctly by middle management.Advice to ManagementAdvice
Consider less hours of non paid training, or pay for all the training time. Sometimes questions are answered incorrectly by middle management.RecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
- Application Details
interviewed at LiveOps in November 2014.Interview Details
Initial application, background check, training completed on your own time.
It is a legit work at home company, I don't see it being as easy as I thought it would be but I'm going to give it a try. You really have to be comfortable with being independent with serious tasks.Negotiation DetailsNoneAccepted OfferPositive ExperienceEasy Interview
LiveOps is the global leader in cloud contact center and customer service solutions. More than 300 companies around the world, including Salesforce.com, Symantec, Royal Mail Group, Ideal Living, and Amway New Zealand trust LiveOps’ technology to enable effective multichannel, social and mobile interactions with their customers. LiveOps' award-winning platform...
Mission: We are a leading innovator and provider of global customer service solutions. We challenge conventional thinking to provide cloud based multichannel, social and mobile...