Press Ganey – Why Work For Us?

undefined 


Transforming the Patient Experience
For nearly 30 years, Press Ganey’s mission has been to support health care providers in understanding and improving the entire patient experience. As a strategic business partner to more than 10,000 health care organizations across the country and across the continuum of care, we are the leader in helping create continuous, sustainable improvement. 

Headquartered in South Bend, Indiana, Press Ganey serves clients nationwide with locally based teams of associates to ensure strong client connections and relationships. As a result, Press Ganey is acutely aware of the challenges and opportunities unique to specific providers and their communities. Our associates are professionals, deeply rooted in health care and strongly committed to our clients’ success. 

Whether it's in the  hospitalmedical practice, ambulatory or  home care setting, we partner with clients to create and sustain a high-performance environment to ultimately improve the patient experience. Our  comprehensive suite of health care solutionshelps clients meet their goals of improved quality, better care and lower costs. 

Press Ganey provides both ongoing advisory services and consulting in all phases of performance improvement. Our patient experience advisors are uniquely trained and skilled to identify areas of opportunity and help clients implement targeted improvement plans.  Our consultants, whose health care experience is a true differentiator, work in partnership with organizations to identify and implement best practices across their operations.

Simply put, we are vested in our clients’ success, and dedicated to helping understand and improve every dimension of the patient experience.

Work Environment

A GREAT PLACE TO WORK

At Press Ganey, you’ll discover:

  • A customer-focused work environment that encourages creativity and innovation and rewards performance.
  • The tools and resources you need for continual personal and professional growth – access to the latest technology, in-house training, and education and career planning.
  • Phenomenal expansion and career advancement opportunities.
  • A small-company atmosphere that recognizes individual contributions, with all the advantages and experience of a large organization.

Our employees are like you – talented, passionate, friendly and professional. You’ll feel like part of the team from the moment you start.

Press Ganey Photos

Wakefield Office Building
Wakefield Elevators
Wakefield Balcony to Lobby

+ Add Photo

Press Ganey Reviews

95 Reviews
3.2
95 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Press Ganey CEO Patrick T. Ryan
Patrick T. Ryan
76 Ratings
  1.  

    Exciting time to work for an industry leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Press Ganey full-time (more than 3 years)

    Pros

    Highly motivated associates who care about each other and the work they're doing every day. Opportunity to be involved with challenging, innovative initiatives. Leadership makes a real effort to be transparent and communicate changes. Excellent benefits.

    Cons

    In the past there have been limited opportunities (at least in my department) for training and professional development. I think that has started to change the second half of this year and I'd like to see continued focus on this area - internal and external learning opportunities for all associates

    Advice to ManagementAdvice

    Continue doing what you've focused on this year - listening to associate feedback and making changes, recognizing accomplishments and communicating our progress today and our vision for tomorrow.

    Recommends
    Positive Outlook
    Approves of CEO

Press Ganey Interviews

Updated 22 Sep 2014
Updated 22 Sep 2014

Interview Experience

Interview Experience

30%
46%
23%

Getting an Interview

Getting an Interview

44%
26%
14%

Interview Difficulty

3.5
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Account Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Press Ganey.

    Interview Details

    This was a 2 step process: phone interview, followed by a 2 hour onsite interview that consisted of 2 panels. I was a little intimidating, but they tried to make me as comfortable as possible.

    Interview Questions
    • It was very straight forward. They asked background questions and things like "explain a time when you had to get someone to do something they didn't want to do".   Answer Question
    Negotiation Details
    There was no negotiation
    Accepted Offer
    Positive Experience

Press Ganey Awards and Accolades

Let us know if we're missing any workplace or industry recognition – Add an award

Additional Info

Website www.pressganey.com
Headquarters South Bend, IN
Size 1000 to 5000 Employees
Founded 1985
Type Company - Private
Industry Health Care
Revenue ₹1 to ₹5 billion (INR) per year

Press Ganey has offices in Baltimore, Boston, Charlotte, Chicago and South Bend, Indiana.

Recognized as a leader in performance improvement for nearly 30 years, Press Ganey partners with more than 11,000 health care organizations worldwide to create and sustain high-performing organizations, and, ultimately, improve the overall health care experience. The company offers a...
More

Mission: Our mission is to help health care organizations deliver high-quality, efficient care and improve the patient experience. We do this by capturing the voice of the... More

Work at Press Ganey? Share Your Experiences

Press Ganey

 
Click to Rate
or