Press Ganey Associates knows that when it comes to health care organizations, there's always room for improvement. The company provides satisfaction survey research and quality improvement services exclusively to clients in the health care industry. Services include survey development, printing, distribution, and administration as well as analysis, reporting, and best practices consulting. Press Ganey Associates partners with more than 10,000 health care organizations and serves more than 40% of all hospitals in the US. The independent firm was founded in 1985.
- About Us |
For nearly 30 years, Press Ganey’s mission has been to support health care providers in understanding and improving the entire patient experience. As a strategic business partner to more than 10,000 health care organizations across the country and across the continuum of care, we are the leader in helping create continuous, sustainable improvement.
Headquartered in South Bend, Indiana, Press Ganey serves clients nationwide with locally based teams of associates to ensure strong client connections and relationships. As a result, Press Ganey is acutely aware of the challenges and opportunities unique to specific providers and their communities. Our associates are professionals, deeply rooted in health care and strongly committed to our clients’ success.
Whether it's in the hospital, medical practice, ambulatory or home care setting, we partner with clients to create and sustain a high-performance environment to ultimately improve the patient experience. Our comprehensive suite of health care solutionshelps clients meet their goals of improved quality, better care and lower costs.
Press Ganey provides both ongoing advisory services and consulting in all phases of performance improvement. Our patient experience advisors are uniquely trained and skilled to identify areas of opportunity and help clients implement targeted improvement plans. Our consultants, whose health care experience is a true differentiator, work in partnership with organizations to identify and implement best practices across their operations.
Simply put, we are vested in our clients’ success, and dedicated to helping understand and improve every dimension of the patient experience.
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Employees say it's “OK” 95 ratings
59% of the CEO 76 ratings
Patrick T. Ryan
Current Employee in Chicago, IL (US)
Pros: Company is mobilized around mission to improve healthcare. We know what our goals are and what we are working towards as a team. A lot of positive momentum with clients, growing business and expanding into new markets. Inspiring management team… – Full Review
Accepted Offer – Reviewed 5 weeks ago
Interview Details Interview process happened in one day. First did a group interview where Human Resources Manager spoke mostly about the company and asked each of us different question. I was with three other people. Second round was individual interviews with two management professionals. Very easy and basic… – Full Interview
Everything was pretty straightforward – Answer Question
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