SYKES Reviews

352 Reviews
2.2
352 Reviews
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SYKES President, CEO, and Director Chuck Sykes
Chuck Sykes
188 Ratings
  1. 1 person found this helpful  

    Great compensation, poor operations management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Makati City (Philippines)
    Former Employee - Customer Service Representative in Makati City (Philippines)

    I worked at SYKES full-time (more than an year)

    Pros

    One of the few BPO's to give a health card even on the first day of training. High signing bonus. Hazard pay is very high depending on your proximity from the office. Very quick promotion.

    Cons

    Too much politics. Promotion may be very quick, but the higher ops would stall as much as they can. You may be a trainer for a few months, but your base pay and contract would remain as an agent for quite some time.

    Recommends
    Approves of CEO

SYKES Interviews

Updated 5 Sep 2014
Updated 5 Sep 2014

Interview Experience

Interview Experience

62%
19%
17%

Getting an Interview

Getting an Interview

69%
16%
8%

Interview Difficulty

2.4
Average

Interview Difficulty

Hard

Average

Easy
  1. 1 person found this helpful  

    Customer Service Representative Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    really easy to get an offer. they seemed to be really desperate at the time to hire people. I have heard alot of bad things however. if you are looking to get a quick job this is prolly the place to go.

    Interview Questions
    • the questions were very basic. nothing unexpected or difficult.   Answer Question
    Declined Offer

SYKES Awards and Accolades

Something missing? Add an award
Recognized Innovator, Technology Services Industry Association (TSIA), 2010
North American Frost & Sullivan Award for Customer Value Enhancement, Frost and Sullivan, 2011
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Additional Info

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Website www.sykes.com
Headquarters Tampa, FL
Size 5000+ Employees
Founded 1977
Type Company - Public (SYKE)
Industry Business Services
Revenue ₹50 to ₹100 billion (INR) per year

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