SYKES
2.6 of 5 254 reviews
www.sykes.com Tampa, FL 5000+ Employees
Company - Public (SYKE)
Business Services
$1 to $2 billion (USD) per year

SYKES – Why Work For Us? Provided by employer [?]

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For more than 30 years, SYKES has been in the business of creating and maintaining satisfying relationships between client companies and their customers. During this time, they have also been creating gratifying jobs and successful careers for the thousands of employees located all around the globe.  As one of the premier customer contact management companies in the world, SYKES offers job opportunities at every level, in a variety of interesting areas, and with a competitive compensation and benefits package. The possibility of an exciting career and a bright future at SYKES is ahead of you.  Come grow with us!

You may have never heard of SYKES but chances are that you have already spoken to us several times and just did not realize it.  We represent Fortune 500 companies and we are THEIR CUSTOMER SERVICE.  We do not answer the phone as SYKES but as the Client. 

Whether you are just looking for a paycheck or looking to start your career we have opportunities.  With just a High School degree or G.E.D. you can learn the skills and with experience and the right performance you could be running one of our call centers in the future.  We strongly believe in promoting our employees and career advancement is one of our top priorities. However, we also have so many other benefits, so if a big promotion is not what you are looking for check out some of our other great benefits.

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Life insurance
  • Supplemental life insurance for dependents
  • 401K with company match
  • Paid vacations
  • Paid time off
  • Tuition reimbursement program
  • Special incentives for performance
  • 4 Extra days off per year for good attendance
  • Drug free work place
  • Office environment
  • Ongoing product and leadership training

Sykes is an Equal Opportunity Employer

Working at SYKES

Posted by employees

Employees say it's “OK”   254 ratings

2.6

54% Approve of the CEO   141 ratings

SYKES President, CEO, and Director Chuck Sykes

Chuck Sykes

President, CEO, and Director

i'm a freshman so i have to gather more experience

 Current Customer Service Representative in Cluj-Napoca (Romania)

Pros: good team members, flexible working plan, avarege salary, moderate working, Full Review

More SYKES Ratings & Reviews ( 254)

Accepted Offer – Interviewed in Lakeland, FL (US) Mar 2014 Reviewed 4 weeks ago

Interview Details I was sent an email 4 days after I sent in my application saying that they would like to do a virtual interview with me in the next 2 days which was a Friday. The virtual interview took an hour and a half and had about 8 others participating with me. Once that interview was completed, the woman had…Full Interview

Interview Question:
Pretend the one who is giving the interview is a potential customer. Try to sell him/her ____. If you do not have any sales experience, then this task may be difficult. View Answer

More SYKES Interview Questions & Reviews (73)

SYKES Awards and Accolades Something missing? Add an award

Recognized Innovator, Technology Services Industry Association (TSIA), 2010
North American Frost & Sullivan Award for Customer Value Enhancement, Frost and Sullivan, 2011
Business of the Month, Milton-Freewater Chamber of Commerce, 2011
Tampa Bay Ethics Award, University of Tampa Center for Ethics, 2012
Industry Partner of the Year Award, Lawson Health Research Institute, 2008

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