We're not exactly new kids on the block.
Symetra’s been around for more than 50 years. We’re experienced, stable, financially strong—just what you need from an insurance company. But there’s more to us than that. We’re a company on the rise. Energetic, growing, transparent. A company passionately committed to making things a little easier—a little clearer—in an industry known for its complexity.
PRODUCTS WE OFFER
Retirement Helping individuals save for the future and retire with income that can't be outlived.
Benefits. Helping businesses manage healthcare costs and attract and retain quality employees.
Life. Helping families protect their financial future.
- 1.8 million customers
- 1,100 employees
- 300 charitable organizations supported in 2011
There’s a simple idea behind what we do. It boils down to helping individuals, families and businesses reach their goals by offering them the best financial solutions.
HELPING INDIVIDUALS RETIRE WITH INCOME THEY WILL NEVER OUTLIVE.
We offer innovative products and strategies to help people save for retirement, and solutions that provide guaranteed income for life.
HELPING FAMILIES RECOVER FROM PERSONAL LOSS.
Our life insurance is easy to obtain. The hassle-free process allows your insurance producer or advisor to take qualified applicants from quote to coverage in 10 minutes.
HELPING UNINSURED WORKERS GAIN ACCESS TO HEALTH BENEFITS.
HELPING COMPANIES MANAGE MEDICAL PLAN COSTS.
It's impossible for a word alone to capture the spirit of a company. So we've added an additional element to our logo, an icon representing the heart of Symetra. That icon - one of the hardest workers in the animal kingdom - is the swift, a bird known for its endurance and nimble flight.
WHY A SWIFT?
Energetic. The energy of swifts is legendary. They spend most of their lives in flight, eating, drinking and, some claim, sleeping on the wing.
Quick. Swifts are small, but move—well, swiftly—clocking in at around 111 MPH.
Nimble. Talk about lightning-fast reactions. Swifts feed on flying insects—some as tiny as 0.2 inches—and catch raindrops in flight.
Rising. Swifts fly Mt. McKinley high—up to 20,000 feet—giving them a great perspective on what’s going on below.
WHAT IT MEANS.
We don’t move 100 MPH. But we do move swiftly and effectively, especially when it comes to solving problems you may have. Or coming up with relevant solutions for today’s changing economic environment.
And you can expect us to work hard for you—harder than anyone in our industry— delivering products you need while clearly communicating their value.
10. Commuter Benefits
Symetra is consistently named a "Best Workplace for Commuters" by the National Center for Transit Research. We offer a subsidized ORCA transit pass (less than $10 per pay check) giving you access to buses, light-rail and even the Seattle street car. We also offer vanpools, carpools and facilities to store your bike.
9. Location, Location, Location!
Our home offices are in the heart of downtown Bellevue, Wash., close to shopping, cultural activities, the Bellevue Transit Center and lots of great restaurants.
8. Community Involvement
From the Symetra Bellevue Family 4th and annual Symetra Week of Service, to our gift- and time- matching programs, you will have plenty of opportunities to make a difference in the community.
You will find variety in your daily responsibilities, in the background and experience of our employee population, and in our customer base.
6. Investment in Your Future
We offer competitive retirement and equity investment programs and an array of learning programs so you can take an active role in your financial and professional development.
5. Stability and Growth
Symetra is in a phase of exciting change and growth. We were a pioneer in the industry with stop-loss insurance more than 30 years ago, developed a strong and stable financial base by building out a balance of products, and now continue to innovate.
We try to really enjoy the time we’re in the office. “I haven’t worked here one day where I didn’t laugh or smile, and I always feel welcome. Symetra is a great second home!” – Symetra Employee
3. Focus on Wellness
Symetra has won two Fit Company awards for its focus on wellness in body, mind, and personal finance. We have several fitness centers within an easy walk from the Bellevue office and offer fitness discounts across the country.
2. Industry Leader
Symetra Life Insurance Company has been named to the 2011 "Ward's 50"* group of top-performing insurance companies for the 13th time. The Ward's 50 list is composed of companies that have maintained outstanding financial results over a five-year period.
1. The People!
Employees say their favorite part about working at Symetra is their co-workers.
At Symetra, our success starts with people. We provide the programs and resources employees need to live a vibrant, healthy and balanced life.
HEALTH AND WELLNESS
To meet the needs of our employees and their families, we offer a variety of healthcare options. We subsidize the cost of coverage of our medical, dental and vision programs and offer a robust, award-winning wellness program to assist employees in taking control of their health.
Our income protection benefits — including life, accidental death and dismemberment, disability and long-term care coverage — provide financial protection for employees and their families.
INVESTING FOR THE FUTURE
Symetra matches employee contributions to our 401(k) plan dollar for dollar, up to 6% of eligible compensation — and vesting is immediate. Employees also can purchase Symetra stock at a 15% discount through automatic payroll deduction and without purchase fees.
We understand the importance in balancing time at — and away from —Symetra. Employees enjoy 11 paid holidays, as well as generous sick and vacation days and other paid leave options.
EMPLOYEE DEVELOPMENT PROGRAMS
Symetra is committed to developing a creative, customer-focused and results-driven workforce — one that’s ready to tackle any challenge that comes our way. We offer learning programs that promote ongoing skills development and support the Individual Development Plan you create to achieve your career goals.
MAKING LIFE EASIER
We realize there is much more to life than work. When our employees are happy, healthy and leading well-balance lives, everyone benefits. We offer a variety of programs to make life easier, including our award-winning commuter program, financial and legal resources, and our travel assistance and adoption assistance programs.
CHARITABLE GIVING AND COMMUNITY INVOLVEMENT
Community involvement is a core value at Symetra. From the Symetra Bellevue Family 4th and the annual Symetra Week of Service to the Symetra Service Squad, employees have plenty of opportunities to make a difference in the community.
Our Approach to Giving
At Symetra, we support programs, events and organizations that enrich the lives of others in the communities we serve. We focus our giving in three areas: Education, Health and Wellness, and Corporate Citizenship. Our employees are the primary drivers of our corporate philanthropy. Through our Matching Gift and Matching Time programs, annual Employee Giving Campaign, and grassroots Symetra Service Squad, we support employee passions and community involvement with volunteer opportunities and grants to nonprofits.
Who better to describe what it is like to work at Symetra than actual employees. See what they say about why they picked Symetra, what their day-to-day work is like, and what motivates them.
Career paths are available in many areas, and employees also have the opportunity to create their own path. What direction will your career take you at Symetra?
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Symetra full-time (more than an year)Pros
The benefits aren't bad, and you can get decent medical coverage for a reasonable amount of our of pocket expenses, but you have to be willing to share your health status in some detail with the health insurance company.Cons
The training program they promise doesn't exist. I'd say it is the worst on the job training I've ever experienced. With that said, once they think you are 'ready' or at least good enough, you are going to get scored as if you've been trained. The scoring system is a interesting(?), and you are scored by the same team that 'trained' you.Advice to ManagementAdvice
Put together a structured training program, with a schedule and stick to it. Bring in people with experience training. Keep your word. It's hard enough to keep people in a call center like this but when management keeps making promises they don't keep, it's hard to get employees to remain loyal.Doesn't RecommendNegative OutlookNo opinion of CEO
Getting an Interview
Getting an Interview
- Application Details
I applied online. The process took 2+ months – interviewed at Symetra in October 2014.Interview Details
Very professional throughout.
I cold applied to the job via their career website. I was contacted by an internal recruiting manager about 2 weeks later for a 30 minute phone screen. Very professional and targeted questions - salary expectations, what is my management style, even a few technical screen questions specific to the role. Immediately upon completing the phone screen I was told that a second phone screen would be set up with the hiring manager.
The hiring manager was going on holiday, so the next stage got delayed by about a week. This was relatively informal, more of a conversation to ensure we are on the same page in terms of expectations and requirements.
A couple days later, I was invited for an onsite team interview. HR gave me names of the people I would be talking with.
I met with a total of three managers in two different meetings, including the person I spoke with on the phone. The first hour was with two managers I had not spoken with before. It felt a little like good cop/bad cop. One of the managers was their 'details' guy and pressed a little on the technical/job-specific requirements. The other guy asked more about soft skills. A mix of behavioral questions ("tell me about a time when") and more general and common questions such as "what are your strengths and weaknesses?" I learned in this interview about some additional expectations for the role - not totally unexpected but a larger part of the role than I had anticipated. I struggled a bit to address the concerns as I wasn't prepared for this line of questioning.
I then met with the manager I spoke with on the phone. This was essentially a continuation of our earlier phone conversation, in order to learn more about the role and my skills. I think he asked maybe one direct question.
Some of the managers would be traveling the following week, so I was told that it would be a couple weeks before I would hear back.
Exactly on schedule, I received an email from the original HR recruiter that the team to pursue a candidate who was a better fit for the role.Interview Questions
No OfferPositive ExperienceAverage Interview
- Tell me about a time when you managed to a quantifiable SLA. Answer Question
Symetra Financial seeks a symmetrical balance of work, retirement, and life insurance products. The holding company's subsidiaries offer life insurance, annuities, retirement plans, health insurance, and employee benefit plans to some 3 million customers throughout the US. Its workplace products include such goodies as medical stop-loss insurance, disability insurance and group annuities. These products are distributed by brokers, independent agents, and third-party administrators. For individual consumers, Symetra offers annuities, individual retirement accounts, and life...