hmv Reviews

27 Reviews
3.2
27 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
hmv CEO Trevor Moore
Trevor Moore
4 Ratings
  1.  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Montreal, QC (Canada)
    Former Employee - Customer Service Representative in Montreal, QC (Canada)

    I worked at hmv part-time (more than 3 years)

    Pros

    people, some of the discounts

    Cons

    never got shifts, schedules too variable and not consistent

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

hmv Interviews

Updated 14 Oct 2014
Updated 14 Oct 2014

Interview Experience

Interview Experience

100%
0%
0%

Getting an Interview

Getting an Interview

82%
17%

Interview Difficulty

2.1
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Christmas Temp Interview

    Anonymous Employee in London, England (UK)
    Anonymous Employee in London, England (UK)
    Application Details

    I applied online. The process took a weekinterviewed at hmv in October 2014.

    Interview Details

    This is a group interview. We were seated around a table at the back of the local store and had to write our names on pieces of paper. We were then asked:

    - to introduce ourselves, explain which areas we are interested in, why and what recent releases we could recommend and why (so prepare by doing, listening to or watching something released in the last year).
    - give an idea of what you think good customer service is
    - put aspects of the job together in order of importance and explain why (as a group)
    - they will give you scenarios and you explain (as a group) how you'd deal with them
    - sell them an item you pick from the basket (notice details)

    Interview Questions
    • the selling a product part. you will likely need to recommend something to go with it so brush up on your knowledge (film themes/similar CDs/games etc.)   View Answer
    • recommend a recent release (or something released this year) only because i hadn't really bought anything this year and the thing i had consumed i got out of the library thank f~.   View Answer
    Reasons for Declining

    I have no idea if I got it or not yet but that is not an option on here. I hope I didn't (personal reasons/I want to do something else with my life) but good luck to you all. just thought i'd fill this in while it was fresh in my mind.

    Declined Offer
    Positive Experience
    Easy Interview

hmv Awards and Accolades

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Additional Info

Unlock Profile
Website www.hmvgroup.com
Headquarters Maidenhead, United Kingdom
Size Unknown
Founded Unknown
Type Company - Public (HMV)
Industry Retail
Revenue ₹100 to ₹500 billion (INR) per year
Competitors Tesco, BLM Group

HMV Group hopes the route to our pocketbooks is through our eyes and ears. The entertainment retailer sells music, movies, and electronic games online and through some 275 HMV stores throughout the UK, Ireland, Hong Kong, and Singapore. HMV has been closing stores and selling assets amid a prolonged sales slump caused by upheaval in the music business. To compensate for declining retail sales, HMV entered the live music and ticketing market through the purchase of its former joint venture partner in live music MAMA Group. The new business, called HMV Live (4% of sales... More

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