Aéropostale Reviews

Updated 27 August 2014
Updated 27 August 2014
496 Reviews

3.0
496 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Aéropostale CEO Thomas P. Johnson
Thomas P. Johnson
194 Ratings

Review Highlights

Pros
  • Aero is pretty good to their employees, and great discount (in 36 reviews)

  • The only thing good about working here is the employee discount (in 34 reviews)


Cons
  • Upper Management did not provide a work life balance (in 17 reviews)

  • Not enough staff help because they hire little kids and pay them minimum wage (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I had a great staff and direct management team, however, as a company they expect a lot from you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Rochester, MN (US)
    Former Employee - Assistant Manager in Rochester, MN (US)

    I worked at Aéropostale full-time for more than a year

    Pros

    They train their management staff well. Send them through courses to help them become better and grow themselves so they can grow the team. They had great employee discounts so it was easy to stay trending.

    Cons

    There is a lot of stress that came with it. They would always have you doing more than you can sometimes, so you'd have to pick it up the next day a long with everything else you had to do that day.

    Advice to ManagementAdvice

    When was the last time you worked store side? I mean actually worked it... I want you to see just HOW MUCH of a work load your expect from us and still come under payroll and increase sales.

  2.  

    Pretty good for a first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Portland, OR (US)
    Former Employee - Sales Associate in Portland, OR (US)

    I worked at Aéropostale part-time for less than a year

    Pros

    Nice management, decent training great discount

    Cons

    Little to no hours when you first start

    Advice to ManagementAdvice

    Give us some regular hours and we. Will be happier

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    overall, great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Boston, MA (US)
    Former Employee - Assistant Manager in Boston, MA (US)

    I worked at Aéropostale full-time for more than a year

    Pros

    There is always something to do. Merchandising opportunities help train and develop the visual eye. District Managers are always ready to assistant all members of management.

    Cons

    low payroll makes the amount of tasks burdensome. Many marketing/ promotional changes and constantly changing business strategies complicate and impede the goal of one clear business direction. Opportunities to advance past assistant and store management are very scarce.

    Advice to ManagementAdvice

    with few opportunities for promotion, management needs to be rewarded more on how hard they work and how flexible they are. would love to see more attention and care put towards personal growth

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    Sales Assoicate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aéropostale

    Pros

    Great and fun people! Not a difficult job.

    Cons

    You do not get any hours. If you want $$$ don't work here.

    Advice to ManagementAdvice

    Give employees more hours.

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    Worst Company To Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  New York, NY (US)
    Former Employee - Sales Associate in New York, NY (US)

    I worked at Aéropostale part-time for less than a year

    Pros

    Flexible if you're in school or in entertainment

    Cons

    No hours (the company is broke as hell and irrelevant), no room for advancement the employees and managers act like they're in high school: cliquish, unfriendly, gossip, superficial, and the list goes on.

    Advice to ManagementAdvice

    Pay your employees more than minimum wage, make better clothes, discourage high school behavior, and treat customers better, you suck

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    It's been a major learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Aéropostale full-time for more than 3 years

    Pros

    The store teams are just that: teams. Store managers have the ability to recruit for their own store teams and our training guidelines are updated with the current trends in the retail industry. Managers have the ability to be creative with visuals and merchandising while maintaining standards set forth by the company. It gets very busy during the back-to-school and holiday seasons which means more sales and longer hours, but we are constantly told how much we are appreciated by upper management. Enjoy great discount, bonus incentives, company contests, paid vacation, and employee recognition programs.

    Cons

    Constantly changing communications from corporate, sometimes unclear with the direction. Task load is heavy and varies with little payroll. Not much advancement once you are at Assistant and Store manager level.

    Advice to ManagementAdvice

    Need to be more clear on company direction. Someone should proof read the communications that come through to stores.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Worse experience of my career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Aéropostale full-time for less than a year

    Pros

    What interested me at first with this company is the Career Development Plan they start with all new managers. About 70% of store managers with the company have been promoted from within.

    Cons

    I was recruited to Aeropostale with false promises. I want to educate everyone so they do not make the same mistake as I did. After you work 40 hrs a week, you receive "half time". Instead of time and a half pay, they actually CUT your hourly wage in half. They require you to work 45 to 50 hours a week during holiday season, but will not pay you your full salary. This is a struggling company and in my opinion, will be dissolved in the near future.

    Advice to ManagementAdvice

    You're relaunching the company, now's the time to get your associates and managers up to date. Workshops and classes would be beneficial. Provide a better work-life balance, and provide better compensation. You get better and more reliable part-time associates with competitive pay as opposed to minimum wage.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    So much work, so little time allowed!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager  in  Ogden, UT (US)
    Former Employee - Assistant Store Manager in Ogden, UT (US)

    I worked at Aéropostale full-time for more than a year

    Pros

    Talking with customers and training employees.

    Cons

    Not enough time to do what was needed to succeed. Held responsible when store is slow and sales are down.

    Advice to ManagementAdvice

    Allow a little more time for employees so we can get stuff done.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Pretty average work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Salt Lake City, UT (US)
    Former Employee - Sales Associate in Salt Lake City, UT (US)

    I worked at Aéropostale part-time for less than a year

    Pros

    Discounts
    Easy Work
    Fun enviornment

    Cons

    Call in shift-were you call in an hour before your shift so you can't really plan anything.
    Few hours
    Such short shifts you don't really get to know your fellow co workers
    Black Friday

    Advice to ManagementAdvice

    recognize team members and challenge them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Horirble

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Independence, MO (US)
    Current Employee - Sales Associate in Independence, MO (US)

    I have been working at Aéropostale part-time for more than 3 years

    Pros

    selling is fun, and people love the deals so it's easy and peronsble

    Cons

    the managers are an absolute pain to work with, attitudes and unwilling to help.

    Advice to ManagementAdvice

    If you don't love your job, quit. No one should suffer for your unhappiness.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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