Abercrombie & Fitch

  www.abercrombie.com
  www.abercrombie.com

Abercrombie & Fitch Reviews

Updated 21 December 2014
Updated 21 December 2014
2,337 Reviews
2.8
2,337 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Abercrombie & Fitch Chairman and CEO Mike Jeffries
Mike Jeffries
1,291 Ratings

Review Highlights

Pros
  • Working with generally cool good looking people is a perk (in 49 reviews)

  • The store is small so it's easy to manage so it's a very laid back job (in 121 reviews)


Cons
  • Part time workers get minimum wage (i've never heard of any models getting a raise) (in 250 reviews)

  • Work-life balance varies based on how much time you are willing to make for personal activities (in 78 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Cool people, really good first job experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Model in Tampa, FL (US)
    Current Employee - Model in Tampa, FL (US)

    I have been working at Abercrombie & Fitch part-time (more than 3 years)

    Pros

    I've been working here for 3 years. If you have a good attitude, you get lots of hours. Its a lot of fun if you're a college student looking for some extra cash in the holidays. All of the associates are 18-25, including most managers, so its really easy to relate to people. Its also a relatively easy job, folding clothes, saying hi to customers. The hours are also flexible with school schedules, and other work schedules. Some customers are really interesting. If you are a people person, it is really fun meeting international people.

    Cons

    The longer you work here, the less motivated you get. This company doesn't give raises. I know good employees, who have been with the company for 5 years, who still get minimum wage. Also, hours are only 4-6 hour shifts that vary every week. If you live far away its not that great. You will see people come and go, even managers (and the new managers will treat you like a bimbo even if you have worked in the company longer than they have) The music is loud, the lights aren't great, and the company literally pumps Fierce cologne into the air (they have vents that spray the store). I get customer complaints everyday. Also, the expectancy for perfection is ridiculous. If you're looking for a job to sustain your life, go somewhere else. This is not a long term job.

    Advice to ManagementAdvice

    If you want respect, give respect. Most of the managers are people who have just gotten their degree, and most of the associates are in the process of getting theirs. We're not stupid, we just need some guidance. Remember what you were like in college, and remember that this job is not our lives.
    Also, if you want to raise standard, allow more hours in the budget. We're not lazy people, but its overwhelming when one model is expected to perfectly close the store alone on a friday night, and one impacter is expected to finish 14 boxes of shipment alone.
    Another thing, if you expect to depend on good workers, compensate them for their good job. Offer a position between model and manager, like other retail companies, call them designers or something cool. They can be the people that dress the manikins and work updates and overnights, and help train the new people. You don't have to pay them a lot, just like 15 cents more. It would keep the senior staff people happy, and offer more time for managers to do their tasks rather than worrying about the associates knowing what they're doing. Its discouraging when new people do things wrong (not that its their fault), so the older people have to pick up the slack and get paid the same to do double the work.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    A very social environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Model in Peabody, MA (US)
    Current Employee - Model in Peabody, MA (US)

    I have been working at Abercrombie & Fitch part-time (more than 5 years)

    Pros

    Great discount. Everyone was around my age and managers were much more chill as Abercrombie got more lax on what you could wear and not wear

    Cons

    In the past you basically had to buy the clothes you worked in

    Advice to ManagementAdvice

    There is no room for promotion. You have to have a 4 yr degree to go anywhere which is nuts for a retail store

    Doesn't Recommend
    Negative Outlook
  3.  

    AM and already over the job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Abercrombie & Fitch full-time (more than 5 years)

    Pros

    The Job is easy. Being a model previously helped me transition to assistant manager very easily. It's great experience in the management field and you make a lot of connections (to later leave).

    Cons

    Recruiting people is terrible. The turnover is so high because we can't give our associates even a decent amount of hours since we want "good looking people" and "fresh faces" all the time. Due to this, the associates treat the job like a joke and won't show up or quit in the worst manner possible. Upper management micromanage stores they never visit and when they do, they pick out stupid things that are wrong. Updates every week are miserable. Discount during AAA's is good but only then.

    Advice to ManagementAdvice

    Quit micromanaging our stores. If you want results, listen to our opinions. We are in there every day. We see what goes on and what SHOULD change! Ask us. Treat us as your equal.
    Get rid of the plants. They are a pain and we always find sensors in them. Get rid of crazy standard and forms. Let us remove clothes from the forms, we would sell way more merchandise. Also, I wish we could just dress the forms ourselves and not involve some crazy task to make them look perfect!
    Allow us to recruit less. A lot less. Let us develop our good associates into great ones and give them decent hours (15-20 a week). We worry every time we schedule a new hire to do something because it's hard to train them and run our store at the same time.
    If there was ONE THING I could change, it'd be to stop recruiting and keep our good associates. Even just have one position and train them all how to do model/impact work. My T3 store would need maybe 15 great employees and the store would run smooth, instead of the 50 that I am told are needed.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great job for High School or College Student.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate (Model) in Little Rock, AR (US)
    Current Employee - Sales Associate (Model) in Little Rock, AR (US)

    I have been working at Abercrombie & Fitch part-time (less than an year)

    Pros

    The greatest parts of working here is definitely the people you work with along with the culture of the store and company. It is a very laid back environment but with very strict policies and standards. The people you work with are normally pretty outgoing and fun to be around.

    Cons

    The cons are quite an extensive list sadly. You only get 30% off full priced items with 20% off at Sister stores, so most of the time the store sale is better than your associate discount. You get Minimum Wage so you really use about a weeks worth of pay on one outfit. There is no room for growth unless you complete or have a Bachelors degree to become a Co-manager or Store manager. You can be "on-call" many a day with many 4 or 5 hour shifts only. So your work-life balance can be difficult to plan for.

    Advice to ManagementAdvice

    Depends on your Management team. We just got a brand new Management team and they are wonderful. The last one... not so much. So, if you have a good team then working can be great.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6.  

    Young environment, great for a first job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Abercrombie & Fitch

    Pros

    Friendly staff, management transparency, great training

    Cons

    A hit-or-miss with managers, seasonal employees can get confused with the changes

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    Very welcoming and cool enviroment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floor Model in Scranton, PA (US)
    Current Employee - Floor Model in Scranton, PA (US)

    I have been working at Abercrombie & Fitch part-time (more than an year)

    Pros

    All your associates are good looking, fun to be around people. A lot of different backgrounds and things to talk and bond over. You all really become a family

    Cons

    Look policy and store need to be perfect. Many secret shoppers- people disguised as shoppers but really come to make sure your customer service and store is perfect- enter the store.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    As a manager you learn to run the business and how to manage your team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Vancouver, BC (Canada)
    Current Employee - Store Manager in Vancouver, BC (Canada)

    I have been working at Abercrombie & Fitch

    Pros

    Meeting really cool fun people and learn skills to help people develop. Gain a lot of skills that will help you become better no matter what job you're in. Learn how to plan, organize and execute strategies to help improve the store.

    Cons

    Very hierarchical company work structure and strict standards that you need to follow. Not much room for creativity and individual thinking.

    Advice to ManagementAdvice

    Build relationships with your people. At the end of the day people want to work for a great leader and not a boss.

    Recommends
    Positive Outlook
    Disapproves of CEO
  9.  

    It was okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Spartanburg, SC (US)
    Current Employee - Store Manager in Spartanburg, SC (US)

    I have been working at Abercrombie & Fitch full-time (more than an year)

    Pros

    Great benefits, great store staff

    Cons

    Long hours, pay, policies suck

    Advice to ManagementAdvice

    Create more of a work/life balance

    Negative Outlook
    Disapproves of CEO
  10.  

    Great foot in the door

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Abercrombie & Fitch

    Pros

    Great starting job as a high school student

    Cons

    No raises, messy management, horrible hours

  11.  

    Fun for a side job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Model in Santa Barbara, CA (US)
    Former Employee - Model in Santa Barbara, CA (US)

    I worked at Abercrombie & Fitch

    Pros

    Casual, easy job. Extremely low stress. Made some friends.

    Cons

    You're competing with fellow employees to get as many shift hours as you can, since the pay is minimum wage.

    Recommends
    Negative Outlook
    Disapproves of CEO

Abercrombie & Fitch Photos

Work at Abercrombie & Fitch? Share Your Experiences

Abercrombie & Fitch

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.