Ace Hardware

  www.acehardware.com
  www.acehardware.com
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Ace Hardware Reviews

Updated 22 September 2014
Updated 22 September 2014
234 Reviews
3.7
234 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ace Hardware President and CEO Ray A. Griffith
Ray A. Griffith
99 Ratings

Review Highlights

Pros
  • you learn a lot about home improvement and retail (in 13 reviews)

  • Good values and very positive with respect to work life balance (in 7 reviews)


Cons
  • I only received minimum wage throughout the entirety of my employment (in 10 reviews)

  • Long hours and chaotic schedule (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Stepping Stone

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Hardware

    Pros

    Easy, laid back, good money. Probably one of the better jobs I've had in my life

    Cons

    Can be really boring sometimes, hard to answer questions sometimes

  2. 1 person found this helpful  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clerk/Cashier  in  Lakewood, CO (US)
    Former Employee - Clerk/Cashier in Lakewood, CO (US)

    I worked at Ace Hardware full-time for more than a year

    Pros

    Great place to work if your a high school student. you learn a lot about home improvement and retail. Coworkers are usually fun and friendly.

    Cons

    Customers can be very trying. The Pay is very minimal.

    Advice to ManagementAdvice

    Let employees utilize their skills more.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Warehouse Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Supervisor  in  Gansevoort, NY (US)
    Current Employee - Warehouse Supervisor in Gansevoort, NY (US)

    I have been working at Ace Hardware full-time for more than 5 years

    Pros

    Salary, Comradery, location, support from peers.

    Cons

    Extremely long work hours. Work atmosphere.

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    A good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Hardware full-time for more than 5 years

    Pros

    Fair compensation for work provided, company tries to keep a historical culture of being friendly and helpful.

    Cons

    The Management level is ridiculous, the managers have no clue what they are doing, almost seem to be promoted after a given timeframe instead of earning a promotion. Executive group has a plan, communication downward does not flow smoothly. The company is run on the fear of the RSCs instead of best for business.

    Advice to ManagementAdvice

    Helpful is a two way street, as you want helpful to flow from Corporate headquarters to the RSCs to eventually the retailers, there has to also be some open communication on what the issues are instead of just trying to cover them up.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Cheektowaga, NY (US)
    Current Employee - Assistant Store Manager in Cheektowaga, NY (US)

    I have been working at Ace Hardware full-time for more than 10 years

    Pros

    They knew how to make paint.

    Cons

    They didn't know how to match it.

    Advice to ManagementAdvice

    Get the after school help out of the way. Make room for hiring people who can work full time and actually have knowledge about hardware. It is cheaper to pay them, but your customer service goes down.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Short lived and stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Washington, DC (US)
    Former Employee - Sales Associate in Washington, DC (US)

    I worked at Ace Hardware full-time for less than a year

    Pros

    Learn a lot about hardware and home improvement
    Flexible schedule

    Cons

    No advancement
    No regard for safety

    Advice to ManagementAdvice

    The manager was having relations with another team member while doing drugs. poor values for this place.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Amazing Experince

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ace Hardware

    Pros

    Flexiable hours, Fair pay, good office environment

    Cons

    Dont recognize talent when its there, employees often end up looking for jobs elsewhere

  9.  

    I absolutely loved working for ace! I learned so much and gained so much!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ace Hardware

    Pros

    easy schedule, considerable pay, friendly environment

    Cons

    there are none to speak of.

    Advice to ManagementAdvice

    be more of a manager, less of a friend

  10.  

    Good experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Hardware

    Pros

    Great work environment Nice customers.

    Cons

    none it was a great time

  11.  

    Nice company to work with!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Wilmington, NC (US)
    Current Employee - Assistant Store Manager in Wilmington, NC (US)

    I have been working at Ace Hardware full-time for more than 10 years

    Pros

    Store discounts, interaction with customers, nice support from corporate. Fun

    Cons

    Dealing with customers that come in with chip on their shoulder and take it out on you and make the rest of your day bad.

    Advice to ManagementAdvice

    Reward us for some of the good we do, don't just hit us up on what we aren't doing right.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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