Aetna
3.2 of 5 431 reviews
www.aetna.com Hartford, CT 5000+ Employees

Aetna Reviews

Updated Apr 21, 2014
All Employees Current Employees Only

3.2 431 reviews

                             

69% Approve of the CEO

Aetna Chairman, President, and CEO Mark T. Bertolini

Mark T. Bertolini

(191 ratings)

62% of employees recommend this company to a friend
431 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Fast paced environment; flexibility for work at home; opportunity for advancement"
    in 79 reviews
  • "so far more paid time off as well as more emphasis on work/life balance"
    in 26 reviews
Cons:
  • "Work-life balance was always a challenge and taking time-off Each year there was a fear of being laid off - even for good performers"
    in 19 reviews
  • "We are only offered a choice between 2 high deductible health insurance plans"
    in 22 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Excellent work at home RN clinical care manager/American Health Division

RN Clinical Care Manager (Current Employee)
New Albany, OH (US)

I have been working at Aetna full-time for more than a year

ProsFlexibility, great support staff, the best orientation ever! , generous raises and ongoing educational opportunities

ConsI have no negatives, You must be very independent and enjoy working alone at home on computer and phone.

Advice to Senior ManagementKeep doing what you are doing- it is obvious that you care about your employees and job retention. Your supervisors are very helpful. The AHH team is the best. New Albany Orient was high quality!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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Application Developer

Anonymous Employee (Current Employee)

I have been working at Aetna

ProsPros – Great company that is focused on customer experience and high tech system for it's employees. Wonderful hr and upper management. Partners are the best making your job easy

ConsToo many times I would have to discuss life issues with people who couldn't leave it at the door. I believe this is at any company.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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Stressful job great pay

Senior Customer Service Representative (Current Employee)
Arlington, TX (US)

I have been working at Aetna full-time for more than 3 years

ProsGreat pay, Great location, close to my house and 8 - 5 hours, no weekends which is great for having a great work life balance. Great training program

ConsVery stressful call center environment. Things can change daily. 17-19 week training, very long and a lot of information to learn in that time period.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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Overall a good place to work

Claim Benefit Specialist (Current Employee)
Fresno, CA (US)

I have been working at Aetna full-time for more than a year

ProsLarge portion of the workforce are work at home, very flexible hours and very relaxed dress code, with a few exceptions employees are allowed to manage their workload in whatever way works best for them.

ConsWork at home program currently on hold...good luck getting approval to go home if you aren't already there. Repetitive work that can get old after a while. Constant reshuffling of management and workforce structure.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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  • Comp & Benefits
         
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Many telework opportunities

Anonymous Employee (Former Employee)

I worked at Aetna full-time

ProsAetna offers its employees Remote Access / Telework opportunities. Most jobs can be done from any location as long as you have a broadband connection! Most managers allow their full time employees to telework at least 1-2 days a week.

ConsWith the Coventry acquisition, Aetna is downsizing. They are doing and expecting more with a lot less employees. It's not about replacing the loyal ones that worked their for many years. It's about being a lean as possible to keep things going.

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Solid Company

Anonymous Employee (Current Employee)

I have been working at Aetna full-time

ProsGood benefits, able to work from home if needed, good view of how technology will help sector.

ConsTough to change positions, hard to be recognized for leadership opportunities

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Overall a good place to work, good collaboration with employees in various departments, customer focused.

Account Executive (Former Employee)
Atlanta, GA (US)

I worked at Aetna full-time for more than 10 years

ProsStrong leadership with active participation of employees in adapting to new products, initiatives and cultural change.

ConsWill likely continue to see reorganization and job elimination due to the acquisition of Conventry over the next year and a half.

Yes, I would recommend this company to a friend

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Great place to work!

Anonymous Employee (Former Employee)

I worked at Aetna full-time for more than 3 years

ProsI enjoyed my tenure at Aetna. Employees were valued and telecommuting was an option for my position. Management was accessible and considerate. Overall compensation package was good.

ConsMedical benefits were a bit expensive. I expected them to be a bit more discounted considering it is a company specializing in medical benefits.

Yes, I would recommend this company to a friend

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My experience with aetna was good

RN Nurse Consultant (Former Employee)
Atlanta, GA (US)

I worked at Aetna full-time for more than 3 years

Proswork from home is an excellent way to keep employees

ConsEmployees can easily be promoted to higher position

Advice to Senior ManagementContinunue to offer good training tothe employees

Yes, I would recommend this company to a friend

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part of legacy coventry

Anonymous Employee (Current Employee)

I have been working at Aetna

Proshave been with aetna since they acquired coventry in 2013..so far more paid time off as well as more emphasis on work/life balance

Consmy department has experienced a work shortage..makes u feel insecure

Advice to Senior ManagementORGANIZE

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Glassdoor is your free inside look at Aetna reviews and ratings - including employee satisfaction and approval ratings for Aetna CEO Mark T. Bertolini. All 431 reviews are posted anonymously by Aetna employees.