Aflac

  www.aflac.com
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Aflac Reviews

Updated 19 August 2014
Updated 19 August 2014
659 Reviews

3.1
659 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Aflac Chairman and CEO Dan Amos
Dan Amos
378 Ratings

Review Highlights

Pros
  • You can set your own hours, work from virtually anywhere, and there is unlimited income potential (in 20 reviews)

  • Management is very engaged with making sure that employees maintain a good work-life balance (in 19 reviews)


Cons
  • No base salary or ramp up funds to help beginners, training is not so great (in 24 reviews)

  • lack of initial support - but it's like any 100% commission job: "you reap what you sow" (in 34 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Aflac HQTRS has an Outstanding Training department!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Trainer  in  Columbus, GA (US)
    Former Employee - Trainer in Columbus, GA (US)

    Pros

    Family oriented company that provides employees with the tools to successfully perform job duties.

    Cons

    The call center should offer 24 her customer service and more opportunities to work from home.

    Advice to ManagementAdvice

    Call Center Management needs to be rotated. They have become too comfortable in their positions. Call centers are evolving and new management may be needed to meet the new challenges.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Aflac

    Current Employee - Claims Specialist  in  Columbus, GA (US)
    Current Employee - Claims Specialist in Columbus, GA (US)

    Pros

    Great atmosphere and excellent opprtunities. Career advancement s and on the job training for other areas in the company

    Cons

    Adjusting ot different rules and regulations and learning new processes in different business units

    Advice to ManagementAdvice

    none

  3.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Houma, LA (US)
    Former Employee - Sales Associate in Houma, LA (US)

    Pros

    It's a Great overall company.

    Cons

    Just couldn't get enough sales.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Turned loose with no training and set up to fail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Independent Agent  in  North Platte, NE (US)
    Former Employee - Independent Agent in North Platte, NE (US)

    Pros

    You have a lot of freedom to work your own schedule and earnings potential is uncapped if you have the discipline to do the work.

    Cons

    The was very little training and support, at least from the district office that I was associated with. They just kind of turned me loose and I often was not even able to reach the District Sales Coordinator if I had a question. They just hire as many people as they can and see who sticks because since it is 100% commission from day 1 and they don't take any real time to train you, the turnover does not cost them monetarily. They also turn to many people loose in the same area and you end up all working the same potential customers.

    Advice to ManagementAdvice

    Take the time to hire the right people and train them properly. It may cost a little more in the beginning but it will pay off in the long run.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    SCAM, it is a pyramid scam that only makes money for the upper management. high turn over rate will COST you money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Aflac Sales  in  Springdale, AR (US)
    Former Employee - Aflac Sales in Springdale, AR (US)

    Pros

    If you know a lot of ppl in an unsaturated area (good luck finding one) you might make a few dollars. You can kind of make your own hours, but must work a lot.

    Cons

    it's basically a scam, I would run far and fast!! hard on your car too

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    You will learn from it but probably not make much money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Gain sales knowledge/experience, cold-calling experience

    Cons

    Insurance agents get a bad wrap because companies such as Aflac are too aggressive when it comes to selling and over-saturate small areas with too many agents who keep approaching the same companies too frequently. Also if sales fall through, you end up owing back those commissions. Not fun when it is about a year later and all of a sudden you owe a few hundred bucks because your manager pushed a sale too hard when a client did not want it.

    Advice to ManagementAdvice

    More organization, paid training, improved training

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    You need another source of income to supplement Aflac income

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Aflac Agent  in  Cleveland, OH (US)
    Current Employee - Aflac Agent in Cleveland, OH (US)

    Pros

    Very good products that really help people.

    Cons

    Without good management, new agents will most likely fail before they get to year 2. Being paid commission only is a real hardship for many agents.

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9. 3 people found this helpful  

    All the Show no action

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Independent Agent  in  Central Valley, NY (US)
    Former Employee - Independent Agent in Central Valley, NY (US)

    Pros

    You are your own boss to a degree.

    Cons

    Basically, if you are not in a financial position to have no money coming in while you sit on the phone and go door to door everyday, then this is not the job for you. Even though they boost in the interview and when your hired how your District Manager is there to help you close deals, they are not. I provided leads to two managers that I did not want to directly contact, both managers never followed up with me never told me if they contacted the lead and if anything happened with it. The give you a rope and let you hang on it by yourself, then after two years if production is down they threaten to cut you. Which they did and then three months later send a bill for 50.00, which when you have no money coming in, don't know how they want that paid.

    Advice to ManagementAdvice

    You spend at least 1 million in advertising which has to result in people calling in interested in getting policies, how about passing those on to new agents starting out giving then a source of income off the bat, instead of slapping new agents on the back and sending them on their way,

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Misleading Expectations Established in Hiring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate
    Current Employee - Associate

    Pros

    You are paid promptly.
    Corporate has provided good educational tools.
    Commissions are an open book, you can see what others are making (just that no one ever refers to it or teaches you how to do the math).

    Cons

    Nepotism ruins all levels of the sales network.
    The focus on achieving metrics overwhelms ethics in delivery.
    Management of salesforce tends to over-promise and under-deliver by focusing on the potential and avoiding the reality of the day.
    Local management training practices have poisoned the market by throwing agents to the field too soon with too little training and no on-going training.

    Advice to ManagementAdvice

    Follow Eric's advice: eliminate half the SSC's; two-thirds the RSC's and one-third the DSC's
    Would have multiple state trainers at the regional level on a part-time basis.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 1 person found this helpful  

    AFLAC is a constantly revolving door of agents...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Independent Agent  in  Boston, MA (US)
    Current Employee - Independent Agent in Boston, MA (US)

    Pros

    Brand recognition is enormous. Products are excellent.

    Cons

    Too much cold calling to aggravated HR people who are constantly harassed by AFLAC agents because of the constantly revolving door. Management at the top of the pyramid want accounts and they don't care if the agent lasts three days or three years. It's all a numbers game with little concern for the agents.

    Advice to ManagementAdvice

    Change the paradigm! Stop allowing State Offices to hire anyone breathing. Hire and invest in committed, professional, intelligent agents. Leave Columbus and all the sports fanatical men with Southern drawls and pay attention to the rest of the country and the people who are shoveling money to your bottom line. Brokers are not the key to AFLAC survival, agents are!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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