Aflac Reviews

Updated 31 August 2014
Updated 31 August 2014
665 Reviews

3.1
665 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Aflac Chairman and CEO Dan Amos
Dan Amos
380 Ratings

Review Highlights

Pros
  • You can set your own hours, work from virtually anywhere, and there is unlimited income potential (in 20 reviews)

  • Management is very engaged with making sure that employees maintain a good work-life balance (in 19 reviews)


Cons
  • No base salary or ramp up funds to help beginners, training is not so great (in 24 reviews)

  • lack of initial support - but it's like any 100% commission job: "you reap what you sow" (in 34 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Roller coaster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate  in  Rapid City, SD (US)
    Former Employee - Associate in Rapid City, SD (US)

    I worked at Aflac as a contractor for more than a year

    Pros

    It is your own business, you work as much or little as you want.

    Cons

    It is not as easy as they make it sound.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    I was a independent sales rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aflac

    Pros

    Freedom, pay for your own gas, pay for your own license, pay out your pocket for everything

    Cons

    Long time inbetween commissions, management will steal accounts

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Turned loose with no training and set up to fail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Independent Agent  in  North Platte, NE (US)
    Former Employee - Independent Agent in North Platte, NE (US)

    I worked at Aflac as a contractor for less than a year

    Pros

    You have a lot of freedom to work your own schedule and earnings potential is uncapped if you have the discipline to do the work.

    Cons

    The was very little training and support, at least from the district office that I was associated with. They just kind of turned me loose and I often was not even able to reach the District Sales Coordinator if I had a question. They just hire as many people as they can and see who sticks because since it is 100% commission from day 1 and they don't take any real time to train you, the turnover does not cost them monetarily. They also turn to many people loose in the same area and you end up all working the same potential customers.

    Advice to ManagementAdvice

    Take the time to hire the right people and train them properly. It may cost a little more in the beginning but it will pay off in the long run.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    You will learn from it but probably not make much money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aflac full-time for less than a year

    Pros

    Gain sales knowledge/experience, cold-calling experience

    Cons

    Insurance agents get a bad wrap because companies such as Aflac are too aggressive when it comes to selling and over-saturate small areas with too many agents who keep approaching the same companies too frequently. Also if sales fall through, you end up owing back those commissions. Not fun when it is about a year later and all of a sudden you owe a few hundred bucks because your manager pushed a sale too hard when a client did not want it.

    Advice to ManagementAdvice

    More organization, paid training, improved training

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    HARD work if u wanna get paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Salisbury Center, NY (US)
    Former Employee - Sales Associate in Salisbury Center, NY (US)

    I worked at Aflac full-time for more than 10 years

    Pros

    Good money Good hours happy

    Cons

    Hard work over rated unhealthy

    Advice to ManagementAdvice

    There should be better compensation for people who work hard

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    You need another source of income to supplement Aflac income

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Aflac Agent  in  Cleveland, OH (US)
    Current Employee - Aflac Agent in Cleveland, OH (US)

    I have been working at Aflac as a contractor for more than 3 years

    Pros

    Very good products that really help people.

    Cons

    Without good management, new agents will most likely fail before they get to year 2. Being paid commission only is a real hardship for many agents.

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aflac

    Pros

    Family oriented
    Opportunity to advance
    Thorough training
    Monday through Friday
    Holidays paid and off
    Good pay

    Cons

    There wasn't really much to say bad about it

  9.  

    Account Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Representative  in  Columbus, GA (US)
    Former Employee - Account Representative in Columbus, GA (US)

    I worked at Aflac as a contractor for more than a year

    Pros

    Co- workers, great management, pay, benefits, Employee Appreciation Week (EAW)

    Cons

    Management need to dedicate more time for training/ review.

    Advice to ManagementAdvice

    Dedicate time for proper training.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Excellent Benefits and Job Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist II  in  Columbus, GA (US)
    Current Employee - Customer Service Specialist II in Columbus, GA (US)

    I have been working at Aflac full-time for more than a year

    Pros

    I like the benefits I receive, 401k, health insurance, stock option, pension plan. It appears that there is room for growth and everyone is friendly. Management is easy to talk to.

    Cons

    Aflac should pay $18 per hour in the call center. The job is challenging and representatives should be paid accordingly.

    Advice to ManagementAdvice

    Consider implementing training tools that will help call center employees communicate more effectively. Also, the current grading system in the call center should be revised; it is severe and promotes a consistent fear of losing one's job. Thank you.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Adequate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Sales Associate  in  Fairfax, VA (US)
    Former Employee - District Sales Associate in Fairfax, VA (US)

    I worked at Aflac full-time for less than a year

    Pros

    Good office atmosphere. District sales associates willing to mentor aspiring agents. My mentor's administrator was extremely helpful in sales training and studying for the Virginia State Health Insurance Exam. Learned effective sales techniques.

    Cons

    Not much personal interaction with associates. Sales training meetings are boring and ineffective. Almost everything must be done yourself. Far too much cold calling to start out. Fast-Start seminar in Maryland is motivating, though networking is tough if you don't have immediate or second degree connections to business owners or HR representatives. You are your own business- there is no salary, only commission. If you have any past criminal history, consider yourself unqualified.

    Advice to ManagementAdvice

    Training should be shadow training. Aspiring agent should be able to shadow a district sales associate for a period of two weeks to see how the best producers organize themselves, cold call, and network with potential clients.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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