Aflac

www.aflac.com

Aflac Reviews

Updated 30 January 2015
Updated 30 January 2015
783 Reviews
3.1
783 Reviews
Rating Trends

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Aflac Chairman and CEO Dan Amos
Dan Amos
441 Ratings

Review Highlights

Pros
  • set your own hours, unlimited income potential (in 22 reviews)

  • Management is very engaged with making sure that employees maintain a good work-life balance (in 20 reviews)


Cons
  • No benefits, no base salary, the bosses will lie about everything (in 30 reviews)

  • lack of initial support - but it's like any 100% commission job: "you reap what you sow" (in 40 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Great place to learn

    Former Employee - Sales Associate in Harrisburg, PA (US)
    Former Employee - Sales Associate in Harrisburg, PA (US)

    I worked at Aflac full-time (more than a year)

    Pros

    I started my sales career with Aflac and received the best sales training I could have ever asked for. I had great District and Regional Coordinators who cared about me personally and about my development and success. It is 100% an outstanding product and great company who stands behind what they sell.

    Cons

    There are no territories so you will learn to overcome the objection that someone else just stopped in recently. Mostly, you need to know the type of person you are. You will need to be able to stay focused and motivated with very little oversight or structure. This did not work out well in my case, but if you're able to excel under these conditions, then the flexibility this job provides is fantastic.

  2. 3 people found this helpful  

    Business development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aflac

    Pros

    Friendly Email and Phone Conversation with the hiring manager. Encouragement with entrepreneurship and every possibility.
    Fortune Magazine has ranked us as one of the 100 best companies to work for in America.

    Cons

    You Background may not quite match the job and you are contacted and led to a position which you may lose focus.
    You need to rely on yourself on the carrier-building path.

  3. 2 people found this helpful  

    District Sales Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Sales Coordinator in Victoria, TX (US)
    Current Employee - District Sales Coordinator in Victoria, TX (US)

    I have been working at Aflac as a contractor (more than a year)

    Pros

    Paid on performance. Brand recognition. Ethical company.

    Cons

    Absolutely nothing. Come on, it's AFLAC!!!

    Advice to ManagementAdvice

    Keep on keeping on!

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    Great sales experience, really teaches any given individual what it takes to become a great salesperson.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Independent Agent
    Current Employee - Independent Agent

    I have been working at Aflac

    Pros

    Great, fast-paced work environment.

    Cons

    There is no base salary; therefore, making it hard if you are an entry-level sales person.

    Advice to ManagementAdvice

    Have a base salary to invite top talent to the company.

    Recommends
    Positive Outlook
  6. 1 person found this helpful  

    Great Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Manager in Jacksonville, FL (US)
    Former Employee - Regional Manager in Jacksonville, FL (US)

    I worked at Aflac

    Pros

    Unlimited earning potential with promotion comes more pay

    Cons

    Commision only and no benefits

    Advice to ManagementAdvice

    Managers vary by each state

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    False Promises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Independent Agent in Minneapolis, MN (US)
    Former Employee - Independent Agent in Minneapolis, MN (US)

    I worked at Aflac as a contractor (less than a year)

    Pros

    Nationally branded company. Opportunity to build one's own business with the potential for residual income. Great product that actually helps people (policy holders) in a time of need.

    Cons

    Despite assurances in my hiring interview, I received little field training at the regional and district level. I was told in State level trainings that a new agent should be working with their District Sales Coordinator on a daily basis for the first 30 days. I received less than 20 hours of field training in my first 4 months. I was told that I could expect to be generating revenue on a regular basis after 90 days. I did generate some revenue in my third month but such proved to be more happenstance than repeatable.

    Advice to ManagementAdvice

    "Practice what you preach"! Make sure your Regional and District Sales Coordinators are held accountable and are actually with new agents in the field for the first 30 days training best practices so that the proper foundation for success is demonstrated.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Fired for requesting the tools needed to do my job

    • Culture & Values
    Former Employee - Business Process Analyst III in Columbia, SC (US)
    Former Employee - Business Process Analyst III in Columbia, SC (US)

    I worked at Aflac (less than a year)

    Pros

    Team was collaborative and really want to help the people in the trenches doing the day-to-day work.

    Cons

    1st day on the job: 1/21/15 - Last day on the job Noon 1/28/15. Reason: "Don't fit AFLAC culture", until I asked for specifics...I was then told I was "too aggressive" for following up daily on the procurement of a laptop & Visio (requisitioned at time of job offer...before 1/19/15) which I needed to be a Business Process Analyst (mobility required to meet with SMEs and visio needed to document process flows) on a "Rapid Improvement Event" scheduled for 2/9/15. Got that? 2.5 weeks to document processes for a highly visible project and 1 week spent without the tools required & requisitioned to do my job. Specifically told by HR that I was technically competent to do the job, I was just "too aggressive". I never received any verbal communication that I shouldn't be pursuing resolution of this...just "BAM" you don't fit in!

    Advice to ManagementAdvice

    I guess I don't fit AFLAC culture if that means setting people up for failure instead of success out of the gate, and expecting folks to do their job without the tools they need.

    Doesn't Recommend
    Negative Outlook
  9. 4 people found this helpful  

    Great training program.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Aflac Agent in Boston, MA (US)
    Current Employee - Aflac Agent in Boston, MA (US)

    I have been working at Aflac

    Pros

    Great potential earnings. they offer a great product with a lot of value. they stand behind what they sell and have excellent claims service.

    Cons

    Too many agent in an over saturated market.

    Advice to ManagementAdvice

    Focus on quality agent.

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Columbus, OH (US)
    Current Employee - Sales Associate in Columbus, OH (US)

    I have been working at Aflac full-time (less than a year)

    Pros

    You make your own schedule. Unlimited earning potential.

    Cons

    It's full commission. The business model is to saturate areas as much as possible, so if you don't have the skills required to be good in sales you will most likely fail.

    Advice to ManagementAdvice

    Hire canidates you feel there is a good chance will be successful. Hiring everyone who applies is discouraging to a new hiree.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 5 people found this helpful  

    Don't Be Fooled

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Agent in Los Angeles, CA (US)
    Former Employee - Insurance Agent in Los Angeles, CA (US)

    I worked at Aflac full-time (more than a year)

    Pros

    -Positive Sales Environment
    -Sales Training
    -Great Business Social Events and Award Ceremonies
    -Determine your own work hours

    Cons

    -Little to no support in the field
    -100% Commission, "Feast or Famine"
    -Only 1-2 people in a training class of 30 are successful in making it a career as an Agent
    -Too many obstacles to overcome to close an account

    This job is not for everybody. The most successful person in my class, who generated the most sales volume could not survive on what they made in commissions. The company sells you on the idea that you could earn a six figure salary. They sell you on the idea of the potential. While there is indeed Agents that make six figure incomes, they are the 1%. They promote, advertise and glorify these people and say this could be you. However only a select few ever make a career at it. There is huge turn over that's why there is always job openings posted on the web. Job titles such as, "Insurance Agent", "Benefits Consultant", "Benefits Coordinator", "Benefits Development Associate", they are all the SAME! The most difficult aspect of the job is because it is voluntary insurance, unlike auto or homeowner's insurance, you have to create the "need". That is at the basis of your sales pitch. Also, it takes at least 2-3 years to establish and develop a profitable book of business so if you don't have other income or savings to live off of you will have an extremely hard time surviving in the business.

    Advice to ManagementAdvice

    In addition to Sales school, teach your agents a little about the underwriting process so that they have a shot at saving an account that goes bad.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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