American Cancer Society

www.cancer.org

American Cancer Society Reviews

Updated 29 January 2015
Updated 29 January 2015
484 Reviews
3.2
484 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Cancer Society CEO John R. Seffrin
John R. Seffrin
256 Ratings

Review Highlights

Pros
  • ACS offers really good hours which gives you the ability to have true work/life balance (in 34 reviews)

  • Each day you feel like you are making a difference in the lives of others (in 32 reviews)


Cons
  • We work when the volunteers can help us, so work life balance can be difficult (in 54 reviews)

  • No work life balance and low pay for amount of work/hours required to work (in 19 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern
    Former Employee - Intern

    I worked at American Cancer Society as an intern (less than a year)

    Pros

    Everyone was very friendly and always helpful. Every event was a success.

    Cons

    Was not a paid internship. Sometimes they just gave me busy work because there wasn't enough to do. Made many cold calls which helped my customer service skills but it made the day seem to last forever.

    Advice to ManagementAdvice

    If you are going to hire multiple interns, make sure there is enough to be done. You guys really only needed one intern.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Working for a cause

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shared Services Staff in Oklahoma City, OK (US)
    Former Employee - Shared Services Staff in Oklahoma City, OK (US)

    I worked at American Cancer Society full-time (more than 5 years)

    Pros

    competitive pay, meaningful work, hard working co workers, excellent time off and other benefits

    Cons

    none that I can recall

    Recommends
    Neutral Outlook
  3.  

    ACS is committed to eliminating cancer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Cancer Society full-time (more than 5 years)

    Pros

    I've been fortunate to grow my career with this company, starting at the front-line and working my way up through several roles to my current position. Many of the criticisms I've been reading do not reflect my experiences with ACS, which is staffed by some of the kindest, results oriented, mission-focused individuals I've ever known. As with any company, opportunities to advance are not given to you, but must be earned, and you must create opportunities to demonstrate your skills even when those opportunities don't seem to exist. In addition to the positive relationships with colleagues, this company offers excellent benefits. Unlike some, I don't have an issue with CEO pay in general. As one of the largest non-profits, we don't pay our CEO as much as most (though his effectiveness given his salary is arguable). I think you get what you pay for.

    Cons

    You'll make more money working for a for-profit, though the pay is competitive in the non-profit space. The organization has undergone a tremendous amount of change in the past 4 years (organizational consolidation, multiple department re-orgs) which has led to a sense of aimlessness due to relatively poor communication around larger organizational decisions and current state. In one moment, messages from executives indicate that things seem to be on the rebound, and in the next moment, we're in dire financial straits, which leads to a sense of employee panic about their own place in the org, their job stability, and the overall outlook for the future.

    Advice to ManagementAdvice

    Internal and external communication is a mess. Pay attention to the voice of the employee and implement feedback where you can. I'm excited that a new CEO will soon bring a fresh vision to this awesome brand, and will remind the company's employees, and the world, of all that the American Cancer Society is capable in the 21st century.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Enjoyed working for Making Strides Against Breast Cancer as a Team Recruiter.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - MSABC Team Recruiter in Milwaukee, WI (US)
    Former Employee - MSABC Team Recruiter in Milwaukee, WI (US)

    I worked at American Cancer Society part-time (less than a year)

    Pros

    Part-time 30 hours per week, calling local corporations to find that special person to be the team leader (form company team) have them attend kick-off breakfast, raise funds for breast cancer research. Touching to hear stories from survivors and recently diagnosed patients.

    Cons

    Need to have events through-out the year to keep people engaged in raising breast cancer awareness.

    Advice to ManagementAdvice

    Need to have more communication with the planning committee comprised of volunteers - BIG disconnect !

  6.  

    Great company, kind people working towards making a difference.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Cancer Society

    Pros

    office culture, leadership, smart and hardworking persons

    Cons

    low budget to hire on interns full-time

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Navigator
    Current Employee - Patient Navigator

    I have been working at American Cancer Society full-time (more than 5 years)

    Pros

    Great work life balance. Time off. Flexible schedules. Independent. Proud of the work you do. Making a difference

    Cons

    there has been been changes over the last year and many layoffs. This has created a lot of uncertainty and anxiety about whether we will have a job in 6 months

    Recommends
    Negative Outlook
    Disapproves of CEO
  8.  

    Awesome place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Cancer Society

    Pros

    I enjoyed meeting new clients and getting them ready for the upcoming fundraising events.

    Cons

    I wish it was a year round campaign as it would allow more companies to get involved earlier to fundraise.

    Recommends
    Positive Outlook
  9.  

    Has potential to be a great employer but many things need changed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Income Development Representative in Detroit, MI (US)
    Current Employee - Income Development Representative in Detroit, MI (US)

    I have been working at American Cancer Society full-time (more than a year)

    Pros

    Time off is the best I have ever had. You are not micromanaged, and you set your own schedule based on volunteers needs and it is flexible. Working with passionate volunteers is the best part of the job.

    Cons

    Now the bad....Training is the worst that I have experienced, and I used to be a trainer for other companies so I know what it should look like. There are way too many 'Seniors, Directors, Chiefs' but not enough people actually in the field supporting the mission. The organization is extremely large, but the most disorganized. Training and resources never come out before the change, plans are rarely implemented, and deadlines are thrown on you last minute. The pay is extremely low for the things that field staff do on a daily basis especially when you see other staff partners salaries. And they use so many different systems that are outdated and inefficient.

    Advice to ManagementAdvice

    ASK for feedback from your field staff partners. Send out an employee satisfaction survey a few times a year and LISTEN to what is being told. The turnover rate is extremely high and it's for a reason. The pay is pathetic for Relay staff and yet they are the ones bringing in the most funds. They work the crazy hours, become the only ACS staff in the majority of the communities, and deal with so many other things outside of their job description, and so much more, the pay should be fair.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    "Long Hours, No worklife Balance, Management stinks"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist, Relay for Life
    Current Employee - Specialist, Relay for Life

    I have been working at American Cancer Society full-time (less than a year)

    Pros

    Met great volunteers and felt great after an event was complete. Benefits are great. Great opportunity to meet community leaders in your area.

    Cons

    LONG hours. Not just the normal 60-65, it would get into the 90 hours a week and NO flex time. Barely had time to eat most days. Work-life balance is nonexistent. Blame always comes to you, the internal pressures are so hard that even the volunteers feel the pressure because management is so rough. Management has no positive way of encouraging. Only adding more pressure which causes more stress on specialists. I was bullied by another in office manager.

    Advice to ManagementAdvice

    Stop telling staff to "prioritize". We would prioritize every day and still would not have time to take off a day when work hours exceeded an ungodly amount. Know that THESE ARE VOLUNTEERS and they are TIRED. Turnover rate is so high for a reason. Negative ways of "encouraging" staff, always hearing how I was not doing my job well, and internal office bullying made (and is still making - until I quit soon) my life a nightmare.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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