American Eagle Outfitters

  www.ae.com
  www.ae.com
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American Eagle Outfitters Reviews

Updated 17 September 2014
Updated 17 September 2014
952 Reviews
3.4
952 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Eagle Outfitters Interim CEO Jay Schottenstein
Jay Schottenstein
68 Ratings

Review Highlights

Pros
  • There are lots of fun incentives for employees and a great discount on products (in 129 reviews)

  • Great employee discount that you are able to share with family and friends (in 71 reviews)


Cons
  • For one the poor sales associates hours are based off of how many credit cards they get (in 80 reviews)

  • Work life balance is terrible with no rules to regulate hours between shifts (in 22 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    One of the best retail stores to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Eagle Outfitters

    Pros

    The environment and the managers are amazing. They're understanding and help you when you need it most. If you are a good worker then they give you the respect a good worker should receive.

    Cons

    There are no cons for this company because I understand that what people believe are cons of a company are really not, they are just ways to maintain their company strong and keep their employees to be successful in the business.

    Advice to ManagementAdvice

    Keep up the good work and communicate with your sales associate the same way you do with your friends because work is a better place when everyone is surround by people they love.

  2.  

    I loved working for American Eagle, great discounts, friendly staff and lots of fun. Get retail experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Hyannis, MA (US)
    Current Employee - Sales Associate in Hyannis, MA (US)

    I have been working at American Eagle Outfitters part-time for more than 3 years

    Pros

    Friendly bosses, they give you great training theres lots of videos on how to sell the clothing. I felt happy going into my shifts.

    Cons

    Having to sell credit cards was a challenge because people who come into the store arent usually of age to have a credit card.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Material Handler  in  Ottawa, KS (US)
    Former Employee - Material Handler in Ottawa, KS (US)

    I worked at American Eagle Outfitters full-time for more than 3 years

    Pros

    Being cross-trained in multiple departments.
    Very understanding of bad production days.
    Almost like a family, almost.
    Great shifts and overtime opportunities

    Cons

    Not a lot of advancement opportunities.
    The favorites get first pick for new openings.
    Management not willing to stick their neck out to help you.

    Advice to ManagementAdvice

    Think more about how you can help your associates achieve their goals.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Happy place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Destin, FL (US)
    Current Employee - Assistant Manager in Destin, FL (US)

    I have been working at American Eagle Outfitters full-time for more than 3 years

    Pros

    Great leadership, growth opportunities countless

    Cons

    Promotions hard to come by in area desired at times

    Advice to ManagementAdvice

    Be positive and make choices on base of better for business.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Best part time job I've ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Kansas City, MO (US)
    Current Employee - Sales Associate in Kansas City, MO (US)

    I have been working at American Eagle Outfitters part-time for less than a year

    Pros

    Good hourly pay, great employee discount, recognition for hard work, friendly coworkers, very flexible scheduling, manager is very friendly, fun work environment

    Cons

    The store I work at is overstaffed so most employees only get 8 to 9 regularly scheduled hours a week

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Fair treatment with generous employee discount.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Lead
    Former Employee - Sales Lead

    I worked at American Eagle Outfitters part-time for more than a year

    Pros

    There are ways to earn higher employee discounts as rewards for selling or specializing. Recognized for accomplishments. A supportive environment, you learn a lot about the company while you're there, and upper management wants to see you succeed.

    Cons

    A lot of work for minimum wage, at least at the store I was at. We were pretty high volume but would only have 1-2 associates working and a manager, sometimes the expected tasks were unreasonable for the amount of power/time given to complete.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Beneficial for career in the industry.

    Former Employee - Assistant Store Manager  in  Atlanta, GA (US)
    Former Employee - Assistant Store Manager in Atlanta, GA (US)

    I worked at American Eagle Outfitters full-time for more than a year

    Pros

    Great discount, many contests to win free stuff, expert program gives a fantastic discount, health benefits good

    Cons

    Push too hard for credit cards, rewards, emails etc. some stores are more difficult to reach the same goal than others. Goals should be store specific. It's retail for work/life balance sucks if you're the type who want to spend time with family. You're expected to be loud and over the top to be effective.

    Advice to ManagementAdvice

    Some goals should be store specific. Treat co-workers like human adults...not baby pets. Give time for training and stop expecting so much during training. Not everyone has to be loud and over the top to be effective.

    Recommends
  9.  

    Love working for this great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Eagle Outfitters

    Pros

    flexible schedules, great people, opportunity to move up, great discount

    Cons

    aerie is only girls… moods can be an issue

    Advice to ManagementAdvice

    young managers need to act like managers not friends..

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Laval, QC (Canada)
    Former Employee - Sales Associate in Laval, QC (Canada)

    I worked at American Eagle Outfitters part-time for more than a year

    Pros

    Lots of "perks"
    Great discount on mercy
    Fun contests to win free stuff

    Cons

    Small shifts (3 hrs) for part time employees

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    American Eagle is my first job and i love it. I have worked with the company 1+ years now and already getting promoted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Tacoma, WA (US)
    Current Employee - Sales Associate in Tacoma, WA (US)

    I have been working at American Eagle Outfitters part-time for more than a year

    Pros

    If you speak up and work hard you will move in the company. Make sure you let your managers know your goals. Usually they are on board to help you.

    Cons

    If the managers dont like you then dont expect hours. You have to actually work hard for hours. Also if you work in a busy store dont think you will have time to fool around. On your feet 24/7. 10 min breaks for 4.5 hours of work.

    Advice to ManagementAdvice

    Just notice your employees more. Praise is always good. Would love more breaks. 10 min break for 4.5 hours of work? Thats not okay.

    Recommends
    Neutral Outlook
    No opinion of CEO

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