American Eagle Outfitters

  www.ae.com
  www.ae.com
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American Eagle Outfitters Reviews

Updated 29 September 2014
Updated 29 September 2014
962 Reviews
3.4
962 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Eagle Outfitters Interim CEO Jay Schottenstein
Jay Schottenstein
71 Ratings

Review Highlights

Pros
  • There are lots of fun incentives for employees and a great discount on products (in 142 reviews)

  • Great employee discount that you are able to share with family and friends (in 76 reviews)


Cons
  • Hours MAY sometimes be based off how many credit cards one may get a customer to signup for (in 88 reviews)

  • Work life balance is terrible with no rules to regulate hours between shifts (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    SALES

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Joliet, IL (US)
    Former Employee - Anonymous Employee in Joliet, IL (US)

    I worked at American Eagle Outfitters part-time for more than a year

    Pros

    grewt place to work very fun and outgoing atmosphere

    Cons

    has to work thanksgiving night

    Advice to ManagementAdvice

    keep up the work

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Frustrating at first, 1,000 times better after new managers

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Eagle Outfitters

    Pros

    Fabulous discounts- can hardly shop anywhere else because you can get everything so cheap at AE

    Cons

    Sometimes it will be hard to get consistent shifts but that depends entirely on managers

  3.  

    Strong Sales Focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Lafayette, IN (US)
    Former Employee - Assistant Manager in Lafayette, IN (US)

    I worked at American Eagle Outfitters full-time for more than 5 years

    Pros

    Great discount, no working on commission, advancement in the company

    Cons

    retail hours, not a very good work/life balance

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    cool and relaxed environment in the office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Eagle Outfitters full-time

    Pros

    relaxed environment, great co-workers. great experience to learn many aspects of design process

    Cons

    high stress at times, some departments dont have much room to grow your career.

    Recommends
    Positive Outlook
  6. 1 person found this helpful  

    One of the best retail stores to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Eagle Outfitters

    Pros

    The environment and the managers are amazing. They're understanding and help you when you need it most. If you are a good worker then they give you the respect a good worker should receive.

    Cons

    There are no cons for this company because I understand that what people believe are cons of a company are really not, they are just ways to maintain their company strong and keep their employees to be successful in the business.

    Advice to ManagementAdvice

    Keep up the good work and communicate with your sales associate the same way you do with your friends because work is a better place when everyone is surround by people they love.

  7.  

    I loved working for American Eagle, great discounts, friendly staff and lots of fun. Get retail experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Hyannis, MA (US)
    Current Employee - Sales Associate in Hyannis, MA (US)

    I have been working at American Eagle Outfitters part-time for more than 3 years

    Pros

    Friendly bosses, they give you great training theres lots of videos on how to sell the clothing. I felt happy going into my shifts.

    Cons

    Having to sell credit cards was a challenge because people who come into the store arent usually of age to have a credit card.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Material Handler  in  Ottawa, KS (US)
    Former Employee - Material Handler in Ottawa, KS (US)

    I worked at American Eagle Outfitters full-time for more than 3 years

    Pros

    Being cross-trained in multiple departments.
    Very understanding of bad production days.
    Almost like a family, almost.
    Great shifts and overtime opportunities

    Cons

    Not a lot of advancement opportunities.
    The favorites get first pick for new openings.
    Management not willing to stick their neck out to help you.

    Advice to ManagementAdvice

    Think more about how you can help your associates achieve their goals.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Best part time job I've ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Kansas City, MO (US)
    Current Employee - Sales Associate in Kansas City, MO (US)

    I have been working at American Eagle Outfitters part-time for less than a year

    Pros

    Good hourly pay, great employee discount, recognition for hard work, friendly coworkers, very flexible scheduling, manager is very friendly, fun work environment

    Cons

    The store I work at is overstaffed so most employees only get 8 to 9 regularly scheduled hours a week

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Happy place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Destin, FL (US)
    Current Employee - Assistant Manager in Destin, FL (US)

    I have been working at American Eagle Outfitters full-time for more than 3 years

    Pros

    Great leadership, growth opportunities countless

    Cons

    Promotions hard to come by in area desired at times

    Advice to ManagementAdvice

    Be positive and make choices on base of better for business.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Fair treatment with generous employee discount.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Lead
    Former Employee - Sales Lead

    I worked at American Eagle Outfitters part-time for more than a year

    Pros

    There are ways to earn higher employee discounts as rewards for selling or specializing. Recognized for accomplishments. A supportive environment, you learn a lot about the company while you're there, and upper management wants to see you succeed.

    Cons

    A lot of work for minimum wage, at least at the store I was at. We were pretty high volume but would only have 1-2 associates working and a manager, sometimes the expected tasks were unreasonable for the amount of power/time given to complete.

    Recommends
    Positive Outlook
    No opinion of CEO

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