American Red Cross

  www.redcross.org
  www.redcross.org
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American Red Cross Reviews

Updated 19 September 2014
Updated 19 September 2014
688 Reviews
2.9
688 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Red Cross President and CEO Gail McGovern
Gail McGovern
322 Ratings

Review Highlights

Pros
  • Many of the employees are good people who really want to make a difference (in 22 reviews)

  • It was also very good to know that I was helping to save lives every day just by going to work (in 33 reviews)


Cons
  • I understand they are "non-profit" etc, but that's still not an excuse (in 27 reviews)

  • Too much upper management that sometimes does not know your job function which creates problems (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Management and strategic plan constantly changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Red Cross full-time

    Pros

    Great insurance, flexible schedule, good office culture and a good amount of time off, a very worthwhile cause. Some one else said it best. This is an awesome company to volunteer for....not so great to work for.

    Cons

    Structure changing constantly, you never know from month to month who will get laid off or which positions will be eliminated due to structure changes. The plan is never transparent and middle employees are always left out of the loop. The strategic plan tends to change almost over night. It is impossible to plan for the future when the business that you work for is unable to plan for the future.

    Advice to ManagementAdvice

    Please, please consider becoming more transparent with future changes. It is very hard to have faith in an organization that seems to be "shooting from the hip" and making decisions quickly and without thought

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Becoming a Corporate Charity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Red Cross full-time for more than 3 years

    Pros

    Great Mission and Positive Employees and Volunteers

    Cons

    In the midst of a Nationwide Re-org.
    Still not very effcient

    Advice to ManagementAdvice

    Don't loose the connection to the community and volunteers while cutting costs.
    Start & support true innovation that supported the mission.

    Recommends
    Negative Outlook
  3.  

    Fine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Red Cross full-time for more than a year

    Pros

    Interesting, challenging, satisfying work. Varies greatly by location and based on what is happening re: disasters/responses, particularly for regions where blood collection is not a program.

    Cons

    Varies a lot by location. Still working out long term strategy for growth/busienss model based on volunteerism. Be more cognizant of the needs of unpaid volunteers, to better balance the work of paid employees. For employees be more upfront about managing expectations and relay to offices a need to hire those who have a planning background.

    Advice to ManagementAdvice

    Foster stronger relationships with volunteers and volunteer management. Find ways to engage more regularly outside of disaster.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    helping humanity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Red Cross

    Pros

    helping humanity and the community

    Cons

    The good culture is not consistent through the organization.

    Advice to ManagementAdvice

    Keep the old talent as they will help the newer talent succeed.

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    Great experience that I will take with me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Red Cross full-time for more than 8 years

    Pros

    Working with great people and for a well known and well respected company

    Cons

    Precarious work place where the collection staff will dictate your success

    Advice to ManagementAdvice

    keep listening to seasoned staff on how to be successful

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Disaster Specialist  in  Syracuse, NY (US)
    Former Employee - Disaster Specialist in Syracuse, NY (US)

    I worked at American Red Cross full-time for more than a year

    Pros

    Great work environment, dedicated people

    Cons

    Non-profit= low salaries (do it out of love of people, not money)

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Time Appreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collections Specialist II/Supervisor
    Current Employee - Collections Specialist II/Supervisor

    I have been working at American Red Cross part-time for more than 8 years

    Pros

    I've learned much about myself with regards to management, customer relations and patience. There is room for growth if you display a strong work ethic and passion for the original culture of the company.

    Cons

    Typical disconnect between higher ups and people who deal with donor relations on a daily basis. Important ideas and concerns are just not appreciated or heard, which presents a problem for our reputation as a humanitarian organization.

    Advice to ManagementAdvice

    Active listening is imperative for any company to sustain.

    Recommends
    Neutral Outlook
  9. 1 person found this helpful  

    Like any large company, there are so many layers of management. The folks doing the actual work are just pawns.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Blood Services
    Current Employee - Blood Services

    I have been working at American Red Cross full-time for more than 3 years

    Pros

    secure job, they rarely fire anyone.

    Cons

    irregular hours, every day, every week.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    red cross

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Red Cross full-time for more than 3 years

    Pros

    Excellent co- workers; belief in what the mission of the company does.

    Cons

    non-profit organization employment stability varies

    Advice to ManagementAdvice

    Charity begans at home i.e your employees

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    Great mission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Red Cross as an intern for more than a year

    Pros

    Great mission
    Very Nice people
    good learning experience about how non profit works.

    Cons

    difficult to advance
    No professional training

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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