American Red Cross

www.redcross.org

American Red Cross Reviews

Updated 30 January 2015
Updated 30 January 2015
825 Reviews
2.8
825 Reviews
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Recommend to a friend
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American Red Cross President and CEO Gail McGovern
Gail McGovern
391 Ratings

Review Highlights

Pros
  • Making a difference in recipient lives and promotes diversity (in 37 reviews)

  • Helping People in disasters, having a company vehicle to take clients to the doctor (in 39 reviews)


Cons
  • No work/life balance (it's required that you still check and respond to emails while on PTO) (in 19 reviews)

  • Upper management almost constantly changes operations and organizational structure (in 34 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    3 people found this helpful  

    Very challenging and not for the faint of heart, but very rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Applications Engineer
    Current Employee - Lead Applications Engineer

    I have been working at American Red Cross full-time (more than 3 years)

    Pros

    Depending on your role, 8+/hr workdays are common, but it's comforting to know you're supporting a good cause. Most employees (and volunteers) are willing to go above and beyond for the company mission.

    If you are highly skilled and motivated, it's a great place to leave your mark. Management is very open to changes (especially if it means greater efficiency and better use of donor dollars), but you must be prepared to fully support and carry out your ideas. Talk is cheap, and tangible actions are highly valued.

    If you're not particularly skilled, but highly motivated, it's a great place to sharpen your skills. Management is willing to invest in your learning curve, but expect to be tasked with the same requirements as everyone else.

    Cons

    The organization is going through some growing pains, so there are many on-going changes. To survive, you'll need to keep an open mind. With new changes, understand that mistakes do happen ("Never attribute to malice that which is adequately explained by stupidity") and that everyone is trying their best to improve the overall organization.

    The pay is acceptable, but obviously doesn't compare with a for-profit company. (If you're expecting a high salary, why would you work at a non-profit?)

    If you're unmotivated by the organization's mission, you're going to have a bad time.

    Advice to ManagementAdvice

    We need more in-house technical talent. "Budget constraints" are understandable, but It's very disheartening to always hear that excuse. There has to be other ways to attract more highly skilled people.

    And if anyone in any management role actually reads this:
    On behalf of staff everywhere, thank you for your hard work.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 7 people found this helpful  

    Meaningful work, limited pay and career advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Red Cross full-time (more than a year)

    Pros

    Amazing organizational mission makes one feel good about going to work. Family-friendly and flexible working arrangements are available if needed.

    Cons

    Constant change in personnel and organizational structure makes consistent work product challenging. Promotions are arbitrary. Too much emphasis placed on decisions by large teams with no clear leaders to make important decisions, leading to too many meetings, too little emphasis and rewards for good work and results. Management should empower people to make decisions and be accountable. HR needs to revisit its compensation strategy and not assume a one-size-fits-all approach to pay structures works across business units and functional teams.

    Advice to ManagementAdvice

    Retention of good employees will be a problem if compensation is not adjusted to get closer to market and promotions are not based on merit. Rewarding people for their commitment with certificates and pins is nice but doesn't put food on the table. Consider whether reorganizational efforts and related expenses are actually a good use of donor dollars.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 5 people found this helpful  

    Working Conditions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Red Cross full-time (more than a year)

    Pros

    Great mission. Very dedicated people

    Cons

    People at the top usually have no clue

    Advice to ManagementAdvice

    They have no idea how clueless they are so no advise would be taken.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 5 people found this helpful  

    Mostly wonderful work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist
    Former Employee - Specialist

    I worked at American Red Cross full-time (more than 10 years)

    Pros

    The brand is strong and makes you feel proud to be a part of the humanitarian organization.

    Cons

    High upper management made poor decisions over many years. No stability or appreciation for employee dedication.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 5 people found this helpful  

    Fundraising

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Fundraising
    Former Employee - Fundraising

    I worked at American Red Cross

    Pros

    Convenient nice office and parking provided. The organization is evaluating all services on a national level to bring consistency across the board.

    Cons

    For a National nonprofit the tools and technology were poor to outdated. Many, many levels of bureaucracy to get anything done. The local office did not seem to have much comradeship and people were distant.

    Advice to ManagementAdvice

    The corporate website is a nightmare to navigate.

    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    A great organization to work for to build skills and connections

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Las Vegas, NV (US)
    Former Employee - Account Manager in Las Vegas, NV (US)

    I worked at American Red Cross full-time (more than a year)

    Pros

    I loved the people I worked with and my job. I really felt like I was making a difference. Make you feel like a big fish in a small pond. Training is fantastic.

    Cons

    There are no career advancement opportunities, micromanage, do not utilize their limited budget correctly, do not always hire qualified candidates, high turnover rate, terrible work-life balance (I worked 60 hours/week at least), do not follow FDA guidelines, high pressure environment due to constant budgetary mistakes. Example: they fly employees from Salt Lake City, Utah to Las Vegas, Nevada; have them stay at MGM, rent cars, and pay for their food/entertainment ($1,000+ for food and entertainment alone each trip). Entertainment = gambling, shows, etc. They do not report all expenses.

    Advice to ManagementAdvice

    Management: You need to trust your employees and be more selective when you hire. Do not micromanage. It doesn't help anyone. Bring in younger talent. People want to work for the Red Cross because it is a fantastic organization. Your management ideas need to be updated. Please utilize your budget more effectively! Flying various employees to different regions on a monthly basis will not help. You are severely understaffed in certain areas. Utilize your volunteers! Most are amazing! Start hiring interns for unpaid internships. It is a cheap way to gain more staff members while saving your budget. Please please please revise your management strategies! I know you try, but you fail. Please hire new management! If you're having employees work 60 hour work weeks, give them overtime or something. I know it's nonprofit, but it isn't fair. They aren't volunteers - this is their job. Treat them with respect and appreciate what they do for you and the organization. It will make things easier for you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Overall good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Red Cross

    Pros

    you get work with other people help save lives

    Cons

    Travel sometimes far from home

    Advice to ManagementAdvice

    travel part needs a little tunning

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Great work environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Red Cross

    Pros

    While the pay is meager, working toward such a great mission with wonderful people is very rewarding.

    Cons

    Pay and workload are difficult

    Advice to ManagementAdvice

    Office culture is great

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    A great place to volunteer

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Disaster Action Team Member
    Current Employee - Disaster Action Team Member

    I have been working at American Red Cross

    Pros

    Satisfaction that you are helping others in times of need

    Cons

    Lots of paperwork to fill out (although it's expected and needed so grants can be requested).

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