American Red Cross Reviews

Updated 25 August 2014
Updated 25 August 2014
661 Reviews

2.9
661 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Red Cross President and CEO Gail McGovern
Gail McGovern
307 Ratings

Review Highlights

Pros
  • Many of the employees are good people who really want to make a difference (in 22 reviews)

  • It was also very good to know that I was helping to save lives every day just by going to work (in 33 reviews)


Cons
  • I understand they are "non-profit" etc, but that's still not an excuse (in 27 reviews)

  • Too much upper management that sometimes does not know your job function which creates problems (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    My experience at the American Red Cross is challenging. Change and restructure will allow efficiencies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator, Collection Staff Timekeeping  in  Lansing, MI (US)
    Current Employee - Coordinator, Collection Staff Timekeeping in Lansing, MI (US)

    I have been working at American Red Cross full-time for more than a year

    Pros

    The American Red Cross is a nation-wide organization known nearly everyone. Assisting in the restructure is rewarding.

    Cons

    It is difficult to work with some of the negative staff, and those who do not wish for change.

    Advice to ManagementAdvice

    Treat everyone fairly. Compensate employees based on their abilities and what they do not how long they have worked for the organization.

    Recommends
    Negative Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Uncertain Future of Blood Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at American Red Cross full-time for more than 10 years

    Pros

    Working with people who are dedicated to the mission of the organization - caring, kind, and compassionate. Decent benefits (used to be better in prior years). Fair amount of time, money, and effort spent on keeping employees happy and engaged (until a year ago).

    Cons

    Bureaucracy, large amounts of red tape involved for the organization to make any significant changes resulting in loss of market share and flexibility. Subsequent decreased revenue leading to massive reorganization which has stretched on for much longer than necessary, leaving much job uncertainty for remaining employees.

    Advice to ManagementAdvice

    Do not implement plans or changes unless (A) they are thought through all the way, and (B)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Red Cross

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Red Cross

    Pros

    It's really fun to train and volunteer with ARC.

    Cons

    I do not have any to list.

    Advice to ManagementAdvice

    None

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  5. 2 people found this helpful  

    Great mission! Not so great execution!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Washington, DC (US)
    Current Employee - Anonymous Employee in Washington, DC (US)

    I have been working at American Red Cross full-time for more than 3 years

    Pros

    Everyday your heart will sing about the incredible difference that you're making in the world. It's astounding, the level of impact and reach to communities and people in need. The work we do makes a difference.

    Cons

    Layered with red tape; stodgy, complicated and cumbersome systems; lots of silos; lots of starting and stopping; lots of plans are made only to abort them about 3 months; lots of nepotism and politics - must fit into the click; lots of rounds of layoffs; extreme lack of innovation and training

    Advice to ManagementAdvice

    No need. Management has made it clear that they don't want to hear from lower level staff.

    Recommends
    Negative Outlook
    Approves of CEO

    American Red Cross Response

    Aug 14, 2014Talent Acquisition Program Associate

    Thank you for your review. We appreciate your high praise for our mission and the difference we make in the community.We also thank you for addressing your concerns about day-to-day difficulties in ... More

  6. 1 person found this helpful  

    A great place to work with lots of room for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Red Cross for more than 10 years

    Pros

    Many different areas to work in. Benefits and retirement are good. Personal accommodations to achieve a good work-life balance.

    Cons

    Moderate amount of turnover and changes to procedures. High volume and fast paced. Pay scales are a bit on the low end

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    I am fresher to work with my knowledge for our organization growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer  in  Oslo (Norway)
    Current Employee - Software Engineer in Oslo (Norway)

    I have been working at American Red Cross full-time for more than 3 years

    Pros

    Yearning good salary ,prove my knowledge as the best as possible,good entertainment and work hard for company growth through enjoy our environment....

    Cons

    NO words to tell about cons yearning money and extreme growth of our life style is not fall down

    Advice to ManagementAdvice

    Give a chance to me to prove my knowledge for our organization and encourage the knowledge of each job seeker, not based on fresher and experienced one....

    Recommends
    Positive Outlook
  8. 1 person found this helpful  

    Alright place, people can be hit or miss, terrible pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Disaster Specialist  in  New York, NY (US)
    Former Employee - Disaster Specialist in New York, NY (US)

    I worked at American Red Cross as an intern for less than a year

    Pros

    Some of the people there are very smart and clearly know what they are doing. There is definitely room to move up because there is a high turnover rate.

    Cons

    Lower management is just idiotic. There is a lot of office gossip and definitely no personal boundaries.

    Advice to ManagementAdvice

    Hire new people and definitely re-structure. You need some younger faces and views.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Good working balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager Finance  in  Washington, DC (US)
    Former Employee - Manager Finance in Washington, DC (US)

    I worked at American Red Cross full-time for more than 5 years

    Pros

    Friendly atmosphere, nice working hours hability to telecommute, management is aware of employee needs

    Cons

    Benefits are not too much, salaries were frozen due to poor financial condition

    Advice to ManagementAdvice

    Improve health plan and defined benefit pension plan

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    I was a volunteer with The American Red Cross for over five year on The Disaster Relief Team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Volunteer Specialist  in  Lansing, MI (US)
    Former Employee - Volunteer Specialist in Lansing, MI (US)

    I worked at American Red Cross as an intern for more than 5 years

    Pros

    I was able to expand personal knowledge through hands one on one, classes and group trusting those around me volunteering most of all building a relationships ever if your with the clients a short amount of time. I no only gave myself but more so received more from them (the client) whitch I was not expecting. I plan on going back as a Red Cross Volunteer very soon on the sam

    Cons

    You give of yourself so much emotionally at first an did not expect to not only give psychically but for me most of all in make shift homeless shelters the emotion I experienced. Very little promotion opportunity pay wise. So you still need to have a income outside of The American Red Cross. In doing so I was not able to give all of myself as I would have liked. Even so it is a wonderful learning opertunity to not only give of yourself surprisingly recieve from those who are the clients also.

    Advice to ManagementAdvice

    To continue the training classes less book paper wise more hands on. But what a wonderful company.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Wonderful feeling, but a feeling isn't enough to live on...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Phlebotomist
    Current Employee - Phlebotomist

    I have been working at American Red Cross full-time

    Pros

    The feeling this job, it's greater purpose, and the lives you touch will give you is rewarding beyond words and honestly one of the greatest things you will ever do. You wake up knowing you're doing something right and want to strive to know you are doing everything by procedure because you want to help all you can.

    Cons

    Lack of courtesy or concern for distances travelled, low wage, and lack of opportunity or en encouragement to advance.

    Advice to ManagementAdvice

    Better pay. Act as if you care that some of us drive for hours to get to and from the job because we love it. Try to make more sense of schedules and locations. And encourage and provide education for advancement.

    Recommends
    Neutral Outlook
    No opinion of CEO

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