Apple Reviews

Updated 24 October 2014
Updated 24 October 2014
3,890 Reviews
3.9
3,890 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
2,131 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 240 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 204 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours (in 243 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors (in 148 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 8 people found this helpful  

    Great People, unforgiving Polices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Expert in Santa Monica, CA (US)
    Former Employee - Expert in Santa Monica, CA (US)

    I worked at Apple full-time (more than an year)

    Pros

    The support of the Management and trainers is out standing, the people you work with are top notch.

    Cons

    Their attendance policy is very unforgiving, if you are more than a minute or two late to clock in you get a point that stays on your record for a year. Get 3 of those in a year and you can no longer transfer to opening at other stores (which I was planning on to solve some traffic issues that was making it hard to be to work on time). Get another point beyond that 3rd and you are fired.

    Advice to ManagementAdvice

    Give some flexibility to the employees on attendance, being late 4 times in a year isn't worth firing someone over, especially if they are someone that top sales, customer service, and mentor in the store.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Tough but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering Manager in Cupertino, CA (US)
    Current Employee - Engineering Manager in Cupertino, CA (US)

    I have been working at Apple full-time (more than 10 years)

    Pros

    High compensation for a star player
    Coolest products
    Strong job security for a high caliber engineer

    Cons

    Extremely long hour
    Slave driving culture

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    lots of work, but great compensation and experience. very intelligent people to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Quality in Cupertino, CA (US)
    Current Employee - Product Quality in Cupertino, CA (US)

    I have been working at Apple as an intern (less than an year)

    Pros

    great compensation, and travel benefits. lots of area to learn from highly intelligent people

    Cons

    work life balance is not existant. work work work

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Crazy hours, great opportunity, a real learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Back of House Specialist in Durham, NC (US)
    Former Employee - Back of House Specialist in Durham, NC (US)

    I worked at Apple full-time (more than 3 years)

    Pros

    The environment that Apple had/has makes dealing with retail customers possible.
    The benefits in my opinion are some of the greatest for a retail job.

    Cons

    Sometimes management can overwork you.
    Management won't always be on your side, even if you are following policy.
    Management can seem to care more about the onetime buyer, then the everyday employee.

    Advice to ManagementAdvice

    Managers used to be there to help the employees do their jobs. Unfortunately, now they seem to be their to micromanager employees and tell them when they

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Back of House specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Back of House Specialist
    Current Employee - Back of House Specialist

    I have been working at Apple full-time (more than 5 years)

    Pros

    Great people to work with, great benefits. Lets you do as you see fit, lots of belief in it's people.

    Cons

    Customers can sometimes be unnecessarily rude and mean.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    I worked at Apple

    Pros

    people focused, innovative, exciting and cutting edge. Company values and culture are exactly what you would expect

    Cons

    none that i can think of

  8.  

    Best retail job ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Genius in Chicago, IL (US)
    Current Employee - Apple Genius in Chicago, IL (US)

    I have been working at Apple full-time (more than 5 years)

    Pros

    Depending on the store there is strong support from your managers. Most of your co-workers are people who are contributing to the arts in in an incredible way.

    Cons

    Every retail job has crazy customers. At Apple you get a great taste at how un-human people are. Some fail to notice that they are entering a store that doesn't revolve around them.

    Advice to ManagementAdvice

    Don't ask your team members, especially Geniuses to be flexible. It puts more stress on us.
    Back us up and follow through when we are trying to stay true to policies, don't deviate because it makes us look like idiots and we have not done our job.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Apple Retail Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Retail Specialist in New York, NY (US)
    Current Employee - Apple Retail Specialist in New York, NY (US)

    I have been working at Apple part-time (more than an year)

    Pros

    Company cares about the employees and takes care of their needs. They provide a great balance of work life and the benefits provided are great. Never felt pressured or stressed out to a point where I did not want to work.

    Cons

    Growth was not very well, it also depends on your store and mangers but for the most part they want to see years of experience just to be a genius. Sometimes even favoritism. They make growing into a role much harder when newbies can just be hired into the role. They require you to go through each role and wait minimum 6 months to change roles. Even feedback does not help this situation.

    Advice to ManagementAdvice

    Help grow employees for their best interest. Don't make it harder for employees just because you want to keep them on your team longer.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    My experience at Apple has been nothing short of phenomenal; you're surrounded by a brilliant group of individuals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Cupertino, CA (US)
    Current Employee - Senior Business Analyst in Cupertino, CA (US)

    I have been working at Apple full-time (less than an year)

    Pros

    Flexible hours, travel opportunities, beer bashes, ideal weather, wide array of food options, casual wear, company prestige, company pride, generous time-off benefits, great healthcare benefits, loose management structure, free snacks on the job

    Cons

    Long hours, work never ends, not enough free food, poor internship program structure, sink or swim environment, pay can be better

    Advice to ManagementAdvice

    Provide a clearer list of expectations early in the project

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Very Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mac Genius in Annapolis, MD (US)
    Current Employee - Mac Genius in Annapolis, MD (US)

    I have been working at Apple full-time (more than 3 years)

    Pros

    Fantastic job, good training, good people, always enjoyed it very much.

    Cons

    no specific cons other than occasional late hours and weekends which is hard if your social life requires hanging out with friends and family on the weekend

    Recommends
    Positive Outlook
    Approves of CEO

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