Apple

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Apple Reviews

Updated 26 November 2014
Updated 26 November 2014
4,003 Reviews
3.9
4,003 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
2,212 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 246 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 215 reviews)


Cons
  • Time off needs to be requested well in advance making work/life balance a challenge (in 252 reviews)

  • Work can be very demanding with long hours depending on the group you are in (in 151 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    And amazing place to work with good pay and good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Redzone Specialist
    Current Employee - Redzone Specialist

    I have been working at Apple part-time (less than an year)

    Pros

    great team with many awesome products which makes it exciting typical day at work consists of managing the flow of repairs. Communicating with customers about their repair status.
    Thus far I have learned the paradigm of Apples' customer service while obtaining a deeper understanding of the management style.
    The hardest part of the job is delivering difficult news to customers about repairs or the status of their device.
    I most enjoy interacting with customers. Teaching someone something new about their personal equipment is quite rewarding

    Cons

    lack of promotion, senior management can vary

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good work environment, decent pay for retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mac Specialist (Apple Store) in The Woodlands, TX (US)
    Former Employee - Mac Specialist (Apple Store) in The Woodlands, TX (US)

    I worked at Apple part-time (less than an year)

    Pros

    Fun and upbeat working environment
    Good opportunity for advancement
    Resources for self-learning and personal growth
    Good company culture
    25% discount on most Apple brand items

    Cons

    Promotions can be based on favoritism
    Managers and employees continue to work there after their passion is gone
    Strict attendance policy with no exceptions allowed (seen lots of good employees fired)
    Steve Jobs no longer CEO

    Advice to ManagementAdvice

    If one of your top salespeople has poor attendance due to circumstances outside their control, see if any exceptions or changes can be made to keep good employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Newer employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple

    Pros

    Great company with great benefits and a lot of opportunity to grow and develop

    Cons

    There are a lot of hours to choose from but you may not always get your first choice of hours.

    Approves of CEO
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  5.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mac Specialist (Apple Store) in Pasadena, CA (US)
    Former Employee - Mac Specialist (Apple Store) in Pasadena, CA (US)

    I worked at Apple part-time (more than 3 years)

    Pros

    Was able to explore my interests with different positions in the store, able to hold a variety of roles

    Cons

    Definite responsibility cap if you are only part time, had to work holidays

    Advice to ManagementAdvice

    Continue your great work!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Home Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AHA - At Home Advisor in Novi, MI (US)
    Current Employee - AHA - At Home Advisor in Novi, MI (US)

    I have been working at Apple part-time (more than an year)

    Pros

    work from home, never late to work, equipment provided.

    Cons

    constant over time, hard to change schedule

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great company stable hours low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple

    Pros

    Good management great cowokers tons of overtime

    Cons

    Low pay espcially if you are in the genius bar arena

    Advice to ManagementAdvice

    Better training more raises

  8.  

    It's a fun time, but retail customer service is very taxing, mentally and physically.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Retail Specialist in San Francisco, CA (US)
    Current Employee - Apple Retail Specialist in San Francisco, CA (US)

    I have been working at Apple part-time (more than 3 years)

    Pros

    Some of the best reasons to work at Apple are the flexibility of schedules and part time benefits. The starting pay is great for college students looking to work and attend classes. The team-based culture of feedback and knowledge really contributes to Apple's excellence in the customer experience. No one needs to feel dumb about their technology.

    Cons

    The leadership can be hit or miss, with some leaders not very educated on the tech their working with. The obvious con to this job is how unforgiving and mean customers can be, but that's usually with every retail job.

    Advice to ManagementAdvice

    Please hire managers and leaders that have the education in technology.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mac Specialist (Apple Store) in Dayton, OH (US)
    Current Employee - Mac Specialist (Apple Store) in Dayton, OH (US)

    I have been working at Apple full-time (more than an year)

    Pros

    Great environment
    Great people
    great benefits
    great products
    great discounts very very very nice outfits
    good working environment

    Cons

    there are really no cons that i can think of. it is just a great working place and environment. great people and good service

    Advice to ManagementAdvice

    there is no advise i can give.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Never two days the same!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple full-time

    Pros

    Good benefits, lots of training if you are motivated,

    Cons

    Minimal career-pathing to move to corporate roles.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist in Portland, OR (US)
    Current Employee - Specialist in Portland, OR (US)

    I have been working at Apple full-time (more than 3 years)

    Pros

    Great values and benefits and fast paced place to work

    Cons

    Promotions are a little hard to get

    Advice to ManagementAdvice

    More focus on development

    Recommends
    Positive Outlook
    Approves of CEO

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