Apple Reviews

Updated 31 October 2014
Updated 31 October 2014
3,915 Reviews
3.9
3,915 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
2,148 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 241 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 205 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours (in 245 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors (in 149 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    The start of lifetime development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple full-time (more than 3 years)

    Pros

    People focused, great benefits, very diverse set of people employed

    Cons

    Upward movement is very competitive. Culture can mask the business side but doesn't negate it.

    Advice to ManagementAdvice

    A revisit to the core values of the company quarterly rather than yearly can be extremely beneficial.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Still a great place to work, but maybe too many B+/A- players

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple full-time

    Pros

    Apple wants to do great things and they value passion in employees. They run a very tight ship with operations that are second to none.

    Cons

    As much as Steve Jobs used to say Apple is "flat", it really isn't. It's very structured and political. You are supposed to "stay in your swim lane" and not worry about what other teams are doing. For some employees that's fine (and even desired), but if you are a big picture thinker you like to know the big picture and that makes it hard. If you try to help in other areas too much you are likely to get your leash yanked to get you back in line. It almost feels like they want to crush the disruptive innovators in the organization and get a bunch of mindless followers.

    Advice to ManagementAdvice

    Encourage disruption! Don't promote people just because they have seniority, promote the people who are best at what the job requires.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Back of House specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Back of House Specialist
    Current Employee - Back of House Specialist

    I have been working at Apple full-time (more than 5 years)

    Pros

    Great people to work with, great benefits. Lets you do as you see fit, lots of belief in it's people.

    Cons

    Customers can sometimes be unnecessarily rude and mean.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    I worked at Apple

    Pros

    people focused, innovative, exciting and cutting edge. Company values and culture are exactly what you would expect

    Cons

    none that i can think of

  6.  

    Best retail job ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Genius in Chicago, IL (US)
    Current Employee - Apple Genius in Chicago, IL (US)

    I have been working at Apple full-time (more than 5 years)

    Pros

    Depending on the store there is strong support from your managers. Most of your co-workers are people who are contributing to the arts in in an incredible way.

    Cons

    Every retail job has crazy customers. At Apple you get a great taste at how un-human people are. Some fail to notice that they are entering a store that doesn't revolve around them.

    Advice to ManagementAdvice

    Don't ask your team members, especially Geniuses to be flexible. It puts more stress on us.
    Back us up and follow through when we are trying to stay true to policies, don't deviate because it makes us look like idiots and we have not done our job.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    High Stress. Great Co-Workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mac Genius in New York, NY (US)
    Former Employee - Mac Genius in New York, NY (US)

    I worked at Apple full-time (more than 5 years)

    Pros

    Great Company, Benefits. The best part of the job was my co-workers. It allowed us to have a sense of community, like we were going to war together to conquer a common enemy.

    Cons

    This retail location had a very high volume of customers. The environment seamed very hectic and not controlled. Management seamed to be overwhelmed by customers and employees, thus deeming them unreliable.

    Advice to ManagementAdvice

    Please pay attention to employee fatigue since the environment drains us of all we have for in life.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    It is challenging to take calls one after another, but Apple will take care of you, and they provide training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple At Home Advisor in Atlanta, GA (US)
    Current Employee - Apple At Home Advisor in Atlanta, GA (US)

    I have been working at Apple part-time (more than an year)

    Pros

    -competitive compensation and benefits
    -great experience for customer service and interpersonal skills
    -opportunity to continue working with the company if you consistently meet performance standards
    -performance reviews and guidance
    -good management and organizational structure

    Cons

    -very taxing when you are dealing with people who are calling because they are frustrated, unsure how to use the product, or are unappreciative of your effort
    -additional hours can occur for busy periods, even if you are taking classes at the same time

    Advice to ManagementAdvice

    Encourage advisors to do side projects like tracking performance and trying to figure out how to be more efficient.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    It's still retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Apple Retail Specialist in New York, NY (US)
    Former Employee - Apple Retail Specialist in New York, NY (US)

    I worked at Apple part-time (less than an year)

    Pros

    Great discounts on apple products, higher pay than most other retail jobs

    Cons

    The pay still isn't enough to live in New York City; any job where you wear a branded shirt makes you feel like you're working for 'the man', regardless of the fact that it's Apple.

    Advice to ManagementAdvice

    Consider more time off.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Apple

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Genius in Santa Barbara, CA (US)
    Current Employee - Apple Genius in Santa Barbara, CA (US)

    I have been working at Apple part-time (more than 3 years)

    Pros

    Exciting constantly evolving, changing to make a better customer experience

    Cons

    Lateral movement is easy, vertical movement nearly impossible

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Some of the best people you'll ever work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Apple Family Room Specialist
    Former Employee - Apple Family Room Specialist

    I worked at Apple full-time (more than an year)

    Pros

    Fun environment, fantastic support from coworkers, extremely passionate people, felt I mattered to both my coworkers and my managers.

    Cons

    lots of customer interaction, which can be a pro or a con. You just have to have the right mindset and find your stride. Overall, though, a GREAT place to work, and I made many friends whom I still keep in touch with, even after 2+ years out of the job.

    Recommends
    Positive Outlook
    No opinion of CEO

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