Apple Reviews

Updated 29 August 2014
Updated 29 August 2014
3,698 Reviews

3.9
3,698 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
1,967 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 208 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 194 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours (in 194 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors (in 133 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Mind-expanding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Apple Retail Specialist
    Former Employee - Apple Retail Specialist

    I worked at Apple part-time for more than a year

    Pros

    I was a Specialist on the Sales Floor of a very busy and tiny Apple Store. Learning curve was tremendous and challenging and completely outrageously fun. I was being paid to know every wonderful thing about Apple products and services and to share my enthusiasm with interested consumers. Perks were few and far between but appreciated nonetheless. No promotion sought; was a part-timer. Compensation; pretty low.

    Cons

    Weekends and nights and holiday drudgery for Apple Retail. 12 hour shifts Black Friday. Corporate did not appreciate Retail Employees enough. Blanket emails sent to every employee giving the 'entire' company off except Retail was unappreciated.

    Advice to ManagementAdvice

    I left because I had a very difficult time attending mandatory meetings on 7 weekends in three of the four quarters of the calendar year. (Who knows how many meetings were coming in the fourth quarter!) I would still be there today, learning and truly helping and guiding people with years of knowledge and advice about these unmatched computers, mobile devices, services and 3rd party products. The company management was inflexible. It was a difficult decision to leave.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Be yourself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Apple Retail Specialist  in  Pasadena, CA (US)
    Former Employee - Apple Retail Specialist in Pasadena, CA (US)

    I worked at Apple part-time for less than a year

    Pros

    At Apple, there is a saying: "Its soul is its people." I'd agree. While at Apple I had the opportunity to work with some of the most creative, brilliant, and outgoing individuals that a retail environment can offer.

    The really is a an Apple culture can be defined as individualistic. At Apple they want your own creativity, and individualism to be your strength. They capitalize on quirkiness, friendliness, and exuberance.

    Cons

    At the retail level the cons are the same as any other retail job. You have irregular scheduling throughout the week which puts a damper on creating any type of consistency. Be prepared to work holidays although Apple does do holiday pay which is great!

    Recommends
    Approves of CEO
  3.  

    The "Apple of Retail," but the "Retail of Apple."

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Las Vegas, NV (US)
    Former Employee - Anonymous Employee in Las Vegas, NV (US)

    I worked at Apple full-time for more than 3 years

    Pros

    Working for a great company, with theoretical room for advancement. It is fun to always be on the cutting edge of technology.

    Cons

    At the end of the day, it is still retail. Although Apple stresses customer satisfaction, the real factor is the almighty dollar. Apple had a trend of hiring managers from outside the industry (i.e. from Starbucks) to manage people with technical training (Genii and Creatives). Skilled workers do not like taking marching orders from unskilled managers who could not do the jobs themselves.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Great mission, but career development is difficult

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ios Software Engineer  in  Cupertino, CA (US)
    Former Employee - Ios Software Engineer in Cupertino, CA (US)

    I worked at Apple full-time for more than 3 years

    Pros

    * Believe in the mission. Everyone is focused on delivering the best product to Apple's users.
    * Very collaborative
    * Great perks
    * Cafe Macs has amazing food
    * Every well financially compensated
    * Social responsible company

    Cons

    * Politics can get in the way of work progress
    * They haven't figured out how to do continuous integration at their scale. Lots of wasted time on non engineering configuration.
    * Living-on program is basically having everything you use: your phone, computer, apple TV, Xcode, etc. broken 70% of the time.
    * Engineering management is reactive. They under invest in testing, automation and continuous integration. As a result loads of productivity is wasted at the company and the organization constantly misses QA sign off on features.
    * Employee growth is not valued, only current contribution. Very difficult to change roles, work on something as a side project or have impact outside your immediate team. No ability to work on actual projects/apps outside of work due to contract.

    Advice to ManagementAdvice

    Invest proactively in your software development process to increase productivity.
    Encourage employee growth, thats where innovation comes from.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    One of the Best jobs I have ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mac Specialist (Apple Store)  in  New York, NY (US)
    Former Employee - Mac Specialist (Apple Store) in New York, NY (US)

    I worked at Apple full-time for less than a year

    Pros

    You get to help those who do not know anything about computers. it is a very enthrilling job and I loved every minute of it. I would have loved to keep the job, but I couldn't with all my personal events.

    Cons

    Some people are idiots and it can be hard to work through their problems with them. If they do something that causes them to lose all of their data then they blame you.

    Advice to ManagementAdvice

    Great job!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    One of the BEST places to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AOS Blended Agent  in  Austin, TX (US)
    Former Employee - AOS Blended Agent in Austin, TX (US)

    I worked at Apple full-time for more than 3 years

    Pros

    Metrics based and goal driven grading
    options to work from home
    good location
    cafeteria
    gym
    transportation or shuttles

    Cons

    can be long hours
    very stressful
    hard to get in or seen

    Advice to ManagementAdvice

    make it easier for people to directly apply with Apple without all the entry level jobs being through a staffing company.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple full-time for more than a year

    Pros

    Very fast paced work environment with a huge emphasis on results.

    Cons

    Difficult to move around in the company.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Magical retail job.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple

    Pros

    Loved my team, managers and overall job exp. Great company to work for when the rest of the tech industry is flat.

    Cons

    It is still retail. And you have the schedule and crabby people that go along with that.

  10.  

    Fast paced, challenging but growth and benefits amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Genius  in  Detroit, MI (US)
    Current Employee - Lead Genius in Detroit, MI (US)

    I have been working at Apple full-time for more than 3 years

    Pros

    Compensation, benefits and discounts as well as the company culture.

    Cons

    Work life balance is good, but the typical retail schedule sucks.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Apple full-time

    Pros

    Great work ethic and culture

    Cons

    Tough to get into the Supply chain sector

    Advice to ManagementAdvice

    Invest in hiring entry level grads

    Recommends
    Positive Outlook
    No opinion of CEO

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