Apple Reviews

Updated 24 October 2014
Updated 24 October 2014
3,894 Reviews
3.9
3,894 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
2,134 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 240 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 204 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours (in 243 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors (in 148 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Opportunities abound. There is plenty of room to grow here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Austin, TX (US)
    Current Employee - Senior Software Engineer in Austin, TX (US)

    I have been working at Apple full-time (more than 5 years)

    Pros

    Despite some public opinion, Apple is an extremely ethical company. Lots of smart peers to learn from. Opportunity for growth when you demonstrate potential.

    Cons

    Not really a con, but expected: compensation generally lags behind performance. Work can be very ambiguous at times. Many peers are spread very thin. Apple has a "show me" culture which generally requires you to work periods of double-time to prove your own ideas.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Living the dream

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Family Room Specialist in Plano, TX (US)
    Current Employee - Family Room Specialist in Plano, TX (US)

    I have been working at Apple part-time (less than an year)

    Pros

    The store I have the pleasure of working in is beyond incredible. Staffed to perfection. Everyone is so kind and we all support each other in our growth opportunities as well as praising each other in our strengths. There is no situation that could rise where you face it alone. The benefits are astonishing, which just shows how great this company truly is.

    Cons

    Dealing with difficult customers. Sometimes short handed on genius's. Schedules being done in a way where you're set to work 7-10 days in a row.

    Advice to ManagementAdvice

    Keep doing what you're doing. I couldn't be blessed with a better management team. Each and every one of them are so kind and know our names. We all matter and play a vital piece to the store, which management always reminds us of.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good company, very supportive structure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple At Home Advisor in Tucson, AZ (US)
    Current Employee - Apple At Home Advisor in Tucson, AZ (US)

    I have been working at Apple full-time (less than an year)

    Pros

    Very friendly environment, lots of resources for improvement.

    Cons

    A great deal of micromanaging, lots of metrics that are very difficult to control and maintain good customer service scores.

    Advice to ManagementAdvice

    Some metrics are counter productive, like escalation and handle times.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Genius administrator at apple

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple

    Pros

    The benefits outweigh the cons

    Cons

    The benefits make you not want to leave

  6.  

    Technical Recruiter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Recruiter in Cupertino, CA (US)
    Current Employee - Technical Recruiter in Cupertino, CA (US)

    I have been working at Apple full-time (more than an year)

    Pros

    Great opportunity. Access to managers you support. Personal growth and great pay.

    Cons

    Applicant tracking system isn't amazing.

    Advice to ManagementAdvice

    Impove ATS.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good place to learn

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple

    Pros

    You will work very hard

    Cons

    bonuses are terrible unless you are a manager

  8.  

    Fantastic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist in Miami, FL (US)
    Current Employee - Specialist in Miami, FL (US)

    I have been working at Apple part-time (less than an year)

    Pros

    Getting hired at Apple has to be one of the best things that have ever happen to me!
    Extremely flexible with scheduling, the vibe from my team members alway keeps me going, and the acknowledgment of hard work you put in is appreciated.
    Best retail job hands down!
    Also, the benefits and pay is great especially for a college student.

    Cons

    I have nothing to complain about!

    Advice to ManagementAdvice

    More communication with team members on floor, especially when it comes down to communicating with a customer.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Passion for Apple

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Retail Specialist in Atlanta, GA (US)
    Current Employee - Apple Retail Specialist in Atlanta, GA (US)

    I have been working at Apple full-time (more than an year)

    Pros

    Work life balance is awesome and managers at Apple do not micromanaged you. The hourly rate is great in comparison to other retailers as well. Many discounts on products in the store and offer great medical discounts are offered by Apple which is great.
    Also, there is major opportunity for development within the company which makes it a great place to start your career.

    Cons

    Cons is the promotions within take a long time because there are so man people trying to get promoted at the same time as you.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Awesome company for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applecare Advisor in Austin, TX (US)
    Current Employee - Applecare Advisor in Austin, TX (US)

    I have been working at Apple full-time (less than an year)

    Pros

    The possibilities are endless in this company. Almost every month there are different positions that are available for you to apply. The culture is extremely laid back. The managers (most) really care what you have to say and work with you to meet your career goals and help you develop into an awesome leader.

    Cons

    I'd say it is very difficult in some departments to be noticed, considering there are LOTS of people that do exactly what you do. Overall what I am trying to say its you absolutely have got to be the BEST or innovative (which is key) to be noticed and can get a promotion or raise. My opinion, a 5-10% increase in the current salaries / per hour increase would be just fine considering that we work our butts off.

    Advice to ManagementAdvice

    Keep up the good work. Management is excellent. Maybe focus more on career building.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Still a great place to work, but maybe too many B+/A- players

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple full-time

    Pros

    Apple wants to do great things and they value passion in employees. They run a very tight ship with operations that are second to none.

    Cons

    As much as Steve Jobs used to say Apple is "flat", it really isn't. It's very structured and political. You are supposed to "stay in your swim lane" and not worry about what other teams are doing. For some employees that's fine (and even desired), but if you are a big picture thinker you like to know the big picture and that makes it hard. If you try to help in other areas too much you are likely to get your leash yanked to get you back in line. It almost feels like they want to crush the disruptive innovators in the organization and get a bunch of mindless followers.

    Advice to ManagementAdvice

    Encourage disruption! Don't promote people just because they have seniority, promote the people who are best at what the job requires.

    Recommends
    Neutral Outlook
    Approves of CEO

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