Arriva Reviews

Updated 21 April 2015
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2.9
21 Reviews
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Recommend to a friend
Approve of CEO
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David R. Martin
13 Ratings

Employee Reviews

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  1. Job for life if willing to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Controller in Finsbury Park, England (UK)
    Current Employee - Night Controller in Finsbury Park, England (UK)

    I have been working at Arriva full-time (More than 10 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great money, good hours, great working with people you get along with and have loads of friends.

    Cons

    Lack of promotion prospects within the grade. i.e i am on the performance side and have to move to operating side if want promotion.

    Advice to Management

    Take more notice of employees and more information on how the business is performing.

  2. this company is a very caring company and looks its staff when they have a medical condition

    Current Employee - Bus Driver in Blyth, North East England, England (UK)
    Current Employee - Bus Driver in Blyth, North East England, England (UK)

    I have been working at Arriva

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    customer comfort and safety is the number one priority

    Cons

    i have no complaints about working at arriva

    Advice to Management

    please listen to your drivers after all they are the main face of the company

  3. A nightmare of a company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bus Driver in Liverpool, England (UK)
    Current Employee - Bus Driver in Liverpool, England (UK)

    I have been working at Arriva full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I guess the wages are better than most pcv companies in the area and the banter with the lads is cool but that's it

    Cons

    The shift patterns are all over the place for example you can finish at 0100 and be back in at 0930 am with up and down start finish times with one weekend in 4 off you will lose any social life you have plies the management will treat you like a peice of scum and treat you like they have just stood on you which they probably have add they are really keen to sack everyone they bully boy tactics employed are shocking work the unions powerless to act. There are thousands of ways for them to sack you. As after all in managements eyes all drivers are lying, malingering , theiving peices of scum

    Advice to Management

    Commit harikari

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  5. Helpful (1)

    Avoid, Stay on the dole or find a different employer...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bus Driver in London, England (UK)
    Current Employee - Bus Driver in London, England (UK)

    I have been working at Arriva

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are none which concern Arriva. However, TfL will give you a staff pass for free travel in London.

    Cons

    Management will harrass, bully, intimidate and give disiplinaries for the most trivial of events, iBus controllers will talk to you like excrement. New drivers start on £9.30 ph, one of the lowest rates in London for PCV driver!

    Advice to Management

    You lot need to wake up to the frontline staff's concerns and start listening and working with us instead of smashing us round the head with your rule book. Have you not noticed the low moral of your staff?

  6. when I first started working on the buses I loved the job but as the years went by the management more and more off us.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pcv Driver in Runcorn, England (UK)
    Current Employee - Pcv Driver in Runcorn, England (UK)

    I have been working at Arriva full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    there is only one reason that I work for this company is the wages are much better than most other company's.

    Cons

    Trying to keep to the impossible times on some of the routes. management know we need more time but because it means spending money they wont give us any. They just keep making excuses.

    Advice to Management

    Listen more to the people on the front line. and less on the figures you keep coming up ith on your paper work.

  7. Helpful (1)

    Thank God the Austrian Bundesbus bought them!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bus Driver in Guildford, England (UK)
    Former Employee - Bus Driver in Guildford, England (UK)

    I worked at Arriva full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The money and overtime was the best pro

    Cons

    the management and how they treated their staff, especially assuming you are always in the wrong.

    Advice to Management

    Get off your tail ends, get out on the road at least once a month do a shift driving, see what your drivers put up with, and not just a short shift or day shift, do a long shift, a night shift, really find out out what your drivers go through!!

  8. I love my job, the public are amazing, it's what you make of them xx

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bus Driver in Tamworth, England (UK)
    Current Employee - Bus Driver in Tamworth, England (UK)

    I have been working at Arriva full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The pay isn't too bad, love the banter at work, at a point in the company where I am being acknowledged for my communication skills and and work with the community so am getting extra opportunities as a result. Also have two NVQ's which the company supported.

    Cons

    Mostly the shift patterns, would not have been able to manage had my children been young, the hours can be long.

    Advice to Management

    Remember we have lives and families outside of work.

  9. Overall a good company to work for as a bus driver.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Professional Bus Driver in London, England (UK)
    Former Employee - Professional Bus Driver in London, England (UK)

    I worked at Arriva full-time (More than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    - Approachable management, fair and friendly
    - Free travel for you and a nominee (London only)
    - Uniform provided, relaxed style compared to other employers
    - Good rates of pay ( unsociable hours and overtime well compensated )

    Cons

    - Little opportunity for promotion
    - Shift and weekend work
    - Current employees entering service on much lower rates of pay then few years ago.

  10. Great people and great company with the scope to do 'something different'

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in Leicester, England (UK)
    Current Employee - Marketing in Leicester, England (UK)

    I have been working at Arriva full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The sky is the limit regarding ideas

    Cons

    decisions can be complicated and slow, which is expected in such a large organisation

  11. lifetime experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relief Traffic Supervisor in Manchester, England (UK)
    Current Employee - Relief Traffic Supervisor in Manchester, England (UK)

    I have been working at Arriva full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    promotion prospects are good, chance for placements abroad

    Cons

    time off can be limited

    Advice to Management

    communication between management and staff needs to be improved

Arriva Photos

Arriva Transport Solutions in Whitecroft (Photo thanks to Geograph user Jaggery, Some Rights Reserved)
Arriva bus garage, St John's Rd (Photo thanks to Geograph user N Chadwick, Some Rights Reserved)

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