Ascension Health Ministry Service Center

www.msc.ascensionhealth.org
Unclaimed Profile
Add Review

Ascension Health Ministry Service Center Reviews

Updated 10 March 2015
27 reviews filtered by
  • Any Location
  • Any Job Title
2.6
27 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
CEO
0 Ratings

Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Always changing never changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Numbers in Indianapolis, IN (US)
    Current Employee - Numbers in Indianapolis, IN (US)

    I have been working at Ascension Health Ministry Service Center

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Mission in action hours to serve the poor.

    Cons

    Ineffective upper management POOR communication

    Advice to Management

    Follow through

  2. Helpful (1)

    Stable, but leadership is an exclusive club, not an indication of ability.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Exempt Staff in Indianapolis, IN (US)
    Current Employee - Senior Exempt Staff in Indianapolis, IN (US)

    I have been working at Ascension Health Ministry Service Center full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    I don't fear for my job. Health benefits are above average. By doing "good work" I have flexibility in assignments and working arrangements that others might not. If you don't expect to grow, it's a good place to work. If you're hourly, there's a plan and a path that many have forged from the contact center to a senior role.

    Cons

    Becoming a member of the leadership team is invitation-based, not ability based. It takes a long time to replace departed managers. There is no peer interview process, 360 review, etc. The CEO is on-site less than 50% of the time and doesn't have an accurate pulse of the organization. There is no succession planning, consideration of past lives, etc.

    Advice to Management

    Look at what your people did before they got here. Give people a reason to ignore the headhunters that call.

  3. Helpful (2)

    Structure Is The Key

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Indianapolis, IN (US)
    Current Employee - Anonymous Employee in Indianapolis, IN (US)

    I have been working at Ascension Health Ministry Service Center full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Nice Office Building
    Friendly Coworkers
    Paid Community Service Hours
    Religion Is Not Taboo

    Cons

    No Structured Job Training
    No Work Life Balance
    No Accountability from Leadership Team

    Advice to Management

    There is only one department in the building with a structured training program to help associates both new & old succeed. Employees do not get the opportunity to learn all aspects of their job before being loaded up with cases. Quantity vs. quality seems to be more important to leadership in terms of resolving associate and client issues. Training is needed and it is not fair that associates are held to a high standard of resolving issues without even truly having all the tools and knowledge to do their jobs.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Chaos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Disability Case Manager in Indianapolis, IN (US)
    Current Employee - Disability Case Manager in Indianapolis, IN (US)

    I have been working at Ascension Health Ministry Service Center

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Believes in giving back to the community

    Cons

    A lot of departments do not promote from within. So, they train people to train people. The processes are so challenging that this method doesn't work. Period. Inability to transfetheo other department, although this is supposed to be one of the Pros of working there.

    Advice to Management

    Listen to your worker bees!

  6. A very nice team driven by weak management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Process Specialist II in Indianapolis, IN (US)
    Current Employee - Business Process Specialist II in Indianapolis, IN (US)

    I have been working at Ascension Health Ministry Service Center full-time (Less than a year)

    Positive Outlook
    Positive Outlook

    Pros

    Amazing work-life balance
    Work from home opportunities

    Cons

    Upper management hates change
    Rock the boat and get reprimanded

    Advice to Management

    Learn to stand up against bad practices

  7. Growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ascension Health Ministry Service Center

    Recommends
    Recommends

    Pros

    The company has room for growth

    Cons

    Not much to say here.

  8. Helpful (1)

    Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Indianapolis, IN (US)
    Current Employee - Analyst in Indianapolis, IN (US)

    I have been working at Ascension Health Ministry Service Center full-time (More than a year)

    Recommends
    Recommends

    Pros

    good culture, good people and nice pay

    Cons

    politics, lack of management skills

    Advice to Management

    grow up

  9. Helpful (3)

    Horrible

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ascension Health Ministry Service Center

    Pros

    None None None None None

    Cons

    Lies, Gossip, Disorder poor HR Staff

    Advice to Management

    Run like he

  10. Helpful (3)

    Changes like the weather.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Indianapolis, IN (US)
    Current Employee - Anonymous Employee in Indianapolis, IN (US)

    I have been working at Ascension Health Ministry Service Center full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Mobility (work from home) program.

    Cons

    Surprisingly political for a supposed Catholic organization.

    Advice to Management

    Low job security = low employee morale = low committment

  11. Helpful (3)

    The values are just a big front...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Indianapolis, IN (US)
    Current Employee - Anonymous Employee in Indianapolis, IN (US)

    I have been working at Ascension Health Ministry Service Center full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    You can get away with anything

    Cons

    Leadership think only on themselves

    Advice to Management

    Open your eyes and look at people's motives.

Ascension Health Ministry Service Center Photos

Ascension Health Ministry Service Center
Meeting areas

+ Add Photo

Work at Ascension Health Ministry Service Center? Share Your Experiences

Ascension Health Ministry Service Center

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.