Ashford University Reviews

Updated 24 April 2015
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Employee Reviews

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  1. College Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - College Advisor in San Diego, CA (US)
    Current Employee - College Advisor in San Diego, CA (US)

    I have been working at Ashford University full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Ashford is a good starter job. Employees are allowed flexible schedules. There are excellent educational benefits. The faculty at Ashford University collaborates well with other departments. The atmosphere at work is fun and employees work together well to help students.

    Cons

    Ashford is still growing and working to establish its niche in a highly competitive market. There is room for improvement in how Ashford uses information and Ashford's adaptability to an quickly change landscape. There employee development structure is lacking.

    Advice to Management

    Senior leadership is not steady. Sometimes it seems like they don't know where they want Ashford to go.

  2. Helpful (2)

    Horrible place to work if you're faculty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Professor
    Current Employee - Assistant Professor

    I have been working at Ashford University

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    direct deposit every 2 weeks

    Cons

    Anyone with a pulse can enroll, then you're expected to pass them whether they can do the work or not. For-profit mentality--enrollment and retention, academic rigor be damned. In a year or two Ashford will be just another diploma mill along with Phoenix, because their grad students can't even read or write.

  3. Helpful (1)

    Great to bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - University Advisor in San Diego, CA (US)
    Former Employee - University Advisor in San Diego, CA (US)

    I worked at Ashford University full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people to work with

    Cons

    Cut backs made the job stressful.

    Advice to Management

    Do not limit resources and raise expectations. This creates a toxic work environment.

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  5. Helpful (1)

    bad management

    Current Employee - Admissions Counselor in Denver, CO (US)
    Current Employee - Admissions Counselor in Denver, CO (US)

    I have been working at Ashford University full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Met some great employees, everyone is around the same age. OK pay for just getting out of college.

    Cons

    Horrible micro-management. Very salesy job. not really a counseling job. 150+ cold calls a day.

    Advice to Management

    Stop micro-managing!

  6. Helpful (3)

    It is a sales job with high turnover

    Former Employee - Admissions Counselor in San Diego, CA (US)
    Former Employee - Admissions Counselor in San Diego, CA (US)

    I worked at Ashford University full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    The pay of pretty decent. It was pretty much exactly what the other reviews of company said it was....sales with a high turnover. I knew that when I accepted the job that it was going to just been a "stop over" for me and not a career...so I never let the politics get to me!

    Cons

    Very high turn over. You will change teams and/or managers like every 2 months. Some of the people who were managers should not be. Also, my assistant director was a micro-manager

  7. Helpful (1)

    Great school, average company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Counselor in San Diego, CA (US)
    Current Employee - Admissions Counselor in San Diego, CA (US)

    I have been working at Ashford University full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefit package that includes free tuition. Plus, you receive raises as your education level increases. Good training and professional development opportunities.

    Cons

    Admissions counselors tend to get organizationally confined to their cubicles. There is little room for advancement and lateral movement if your entrance way into the organization is through the admissions department. The same is NOT true for other departments. There is ample room got professional growth in other departments.

  8. Good company culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Counselor in San Diego, CA (US)
    Current Employee - Admissions Counselor in San Diego, CA (US)

    I have been working at Ashford University full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly staff and great employee culture

    Cons

    No a lot of upward mobility for promotions.

    Advice to Management

    Promote from within for management positions

  9. Helpful (2)

    Exciting, fast-growth environment, but ethically questionable business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ashford University full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Opportunities for advancement existed for employees with brains willing to put in extra effort and buy into the mission. Good benefits. Good if you like a challenging, high-pressure, fast-changing environment.

    Cons

    It's half university, half aggressive business. Or more like one quarter university and three quarters aggressive business. Nothing wrong with an aggressive business per se, but Ashford aggressively enrolls people in college who have no business being in college, who probably wouldn't be in college if a telemarketer hadn't talked them into it. Then it gets them signed up for government loans, and that money becomes Ashford's revenue. The problem? People who don't belong in college don't finish college. But they wind up in debt just the same.

  10. Helpful (2)

    Terrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor in Denver, CO (US)
    Former Employee - Admissions Counselor in Denver, CO (US)

    I worked at Ashford University full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The pay and location are pretty decent. The quality of people they hire is pretty spectacular as well. Beyond those qualities, there is nothing.

    Cons

    Everything else. Unrealistic expectations. The quotas you are expected to meet are ridiculous. You are constantly told how you are going to lose your job. The job sucks the life out of very good people.

    Advice to Management

    What does it matter? It's a for profit university--the scum of the scum.

  11. Helpful (2)

    Too much rollover hiring, not enough training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor in San Diego, CA (US)
    Former Employee - Admissions Counselor in San Diego, CA (US)

    I worked at Ashford University full-time (More than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The pay was great, $18.75 per hour. That's the only thing great about this company.

    Cons

    Every three months they hire new edu-telemarketers. That's all this job is. Your telemarketing, making calls on internet leads for people who expressed interest or accidentally clicked on a college ad. As a recruiter, you are sharing that lead with other online schools. Highly competitive and the leads are really bad. You end up calling the same person ten times per day.

Ashford University Photos

Cubicle life
Roof top break area.
Sun road office

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