Avis Budget Group

  www.avisbudgetgroup.com
  www.avisbudgetgroup.com
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Avis Budget Group Reviews

Updated 17 September 2014
Updated 17 September 2014
463 Reviews
3.3
463 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Avis Budget Group CEO Ron Nelson
Ron Nelson
149 Ratings

Review Highlights

Pros
  • Good benefits including sick days and paid vacation (in 16 reviews)

  • It's a Union location and there is great benefits because of the Union (in 13 reviews)


Cons
  • Upper management does NOT listen or care about the workforce (in 23 reviews)

  • long hours with no overtime, bad weather means flight delays (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good to a point

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avis Budget Group full-time for more than 8 years

    Pros

    Based on stock performance, this company is headed in the right direction

    Cons

    leadership seems too focused on cost savings and not strategic thinking.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Long hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avis Budget Group full-time for more than 5 years

    Pros

    company car, you own it.

    Cons

    direct reports, long days, hard core sales, no work life balance.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Reservation system - three decades old DOS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RSA
    Former Employee - RSA

    I worked at Avis Budget Group full-time for more than 3 years

    Pros

    Upward advancement possible if you are willing to relocate.

    Cons

    Certain locations have extremely high turn over ratesy due to long hours, lack of man power,low pay and low morale.

    Advice to ManagementAdvice

    No one wants to embrace old technology. Whoever is in charge of this area should rethink their strategy. The competition certainly has.

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Great experience for students and retirees

    Current Employee - Shuttler  in  Vancouver, BC (Canada)
    Current Employee - Shuttler in Vancouver, BC (Canada)

    I have been working at Avis Budget Group part-time for less than a year

    Pros

    Everyone that works here are generally very friendly

    Cons

    Lots of miscommunication can happen on a busy day.

    Advice to ManagementAdvice

    Be very clear when providing instructions.

  6.  

    good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Grand Rapids, MI (US)
    Current Employee - Manager in Grand Rapids, MI (US)

    I have been working at Avis Budget Group full-time for more than 8 years

    Pros

    company car and other benifits

    Cons

    sucession planning needs improvement. value results and promote based on results.

    Advice to ManagementAdvice

    look at results not individual being nice

    Recommends
    Approves of CEO
  7.  

    I feel honoured and appreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vehicle Service Agent  in  Toronto, ON (Canada)
    Current Employee - Vehicle Service Agent in Toronto, ON (Canada)

    I have been working at Avis Budget Group part-time for less than a year

    Pros

    Avis treats its employees with dignity and puts a human face though the down to earth managers who are approachable, understanding and passionate.

    Cons

    The part time schedule is not flexible to meet my schedule to look for and do other work

    Advice to ManagementAdvice

    Make schedule more friendly to part-time employees

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Company with a vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager  in  New York, NY (US)
    Current Employee - Operations Manager in New York, NY (US)

    I have been working at Avis Budget Group full-time for more than 10 years

    Pros

    Company with a vision, good perks

    Cons

    Too many hours and chiefs , gets frustrating at times but all good intentions.

    Advice to ManagementAdvice

    Communicate with lower management your plans so we can achieve and get excited too!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Global company that treats you well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Dallas, TX (US)
    Former Employee - Account Manager in Dallas, TX (US)

    I worked at Avis Budget Group full-time for more than 8 years

    Pros

    Worked for sales department in a account management job. Great co-workers and office environment. Pay was good for job. Hours were set by the account so no flexibility there, but were very flexible when needed. My direct management was very positive.

    Cons

    As with any large publicly traded company you could get lost in the advancement opportunity. Staying #1 is the high priority in public opinion. Maybe not so much with employees. Overall my experience was good.

    Advice to ManagementAdvice

    Remember the little ones who do the day to day grunt work for you

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Greedy, unethical company with HORRIFIC management, does not care for part timers at all (Budget)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rental Sales Associate
    Former Employee - Rental Sales Associate

    I worked at Avis Budget Group part-time

    Pros

    -If you want to make money and have little to no regard to ethics, you can make a killing on commission
    -Easy to get along with honest coworkers
    -You might be able to sit in and rev up a nice car once or twice

    Cons

    This place is so toxic and dysfunctional it's not even funny. If you are considering a part time job and you have any of the following:

    -school
    -another job or commitment
    -plans that you aren't ready to cancel at a moment's notice

    Run in the opposite direction! This company treats part timers like garbage. You are expected to be flexible (fair), however the management treats you as an on-call associate. Shifts are given with 12 hour notice, sometimes less. Many shifts were had where I had no clue when I was working next, communication with managers is impossible because there are so many and they do not communicate amongst each other with regards to scheduling. Expect to end most shifts with a manager calling you over letting you know "by the way you're scheduled to work tomorrow morning". Managers are never there when you need them. No one answers the phone (desk, manager's personal lines, upper management--even customers complain when you give them these numbers because they can't voice their compaints to anyone). Whenever you need help with a customer service situation you practically have to drag them over kicking and screaming. Seniority is everything and you will consistently be forced to work mandatory overtime since you'll be stuck at the bottom of the totem pole. Since you're on probation, scare tactics are used to achieve this. Dishonest, lying management promises consistent hours and you're handed an on-call position within days, making it impossible to plan ahead for anything because you could be scheduled anytime, easy setup to get you fired quickly for asking for accommodation. Started working with no uniform, no badge, no working ID for several weeks on end. Training was an absolute joke, mostly spent standing behind employees and watching--not being able to do so much as touch a keyboard because they all fear you will negatively affect their sales. You will be trained to use an archaic, functionally obsolete computer system ironically named "wizard", which has an interface made up of command prompts--and yes this is still being used in 2014. Really takes you back to the days of using your uncle's old IBM in the 80s/90s. It does work, but it obviously has a steep learning curve. The saddest part is that the more user-friendly GUI system recently implemented manages to somehow be....*processing, please wait..........................* EVEN WORSE. It's riddled with bugs and obscenely long load times, so much so that no employee uses it on a consistent basis.

    Expect several shifts with management standing behind you breathing down your neck whispering unethical sales tactics in the middle of customer interactions in order to squeeze every last penny out of their wallets. Get reprimanded for not following the exact script required to screw over customers to the max and POSSIBLY add to your commission, which can drop down to zero if you're not maintaining your sales at the level the managers feel it should be at. If you enjoy lying to customers on a daily basis and convincing/conning them into purchasing things they don't need, you can make several thousand a month in commission. And if you're unlucky and get a whole bunch of "no's", expect to make ZERO from your hard work. Great structure for a greedy company--get rewarded a small fraction of revenue if you sell at a favourable proportion of your total sales (which they can conveniently change month to month), or be entitled to nothing if the company thinks you haven't sold enough to meet their arbitrary threshold. Since your coworkers also know about this, it creates a toxic environment where the most cunning employees funnel the customers that they predict will be bad for their sales over to you. There is no culture at this workplace except sell sell sell. The only TV screens, posters, and notices have to do with sales numbers for the month. I've never seen a more sales obsessed place in my life. Management will call from home on their day off if the sales numbers that they monitor 24/7 seem to be dropping too low--without even caring to ask if we had any cars to offer customers.

    Dishonesty is what this company is all about and it stinks from top to bottom. Stay the hell away unless you enjoy scamming people for a quick buck.

    Advice to ManagementAdvice

    Quit it with your pathetic selling contests. Stop treating employees like children expecting us to jump at scamming the next 5 customers for a $10 gift card.
    Answer the phone.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Slave

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rental Sales Agent  in  West Palm Beach, FL (US)
    Current Employee - Rental Sales Agent in West Palm Beach, FL (US)

    I have been working at Avis Budget Group part-time for more than a year

    Pros

    None none none none none

    Cons

    Management brags a lot accomplishes nothing for anyone

    Advice to ManagementAdvice

    get with it....outsourcing does nothing but create havoc

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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