Avis Budget Group

  www.avisbudgetgroup.com
  www.avisbudgetgroup.com

Avis Budget Group Reviews

Updated 25 November 2014
Updated 25 November 2014
519 Reviews
3.2
519 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Avis Budget Group CEO Ron Nelson
Ron Nelson
169 Ratings

Review Highlights

Pros
  • Good benefits including sick days and paid vacation (in 19 reviews)

  • It's a Union location and there is great benefits because of the Union (in 15 reviews)


Cons
  • In Albuquerque NM the upper management loves intimidation techniques (in 30 reviews)

  • long hours with no overtime, bad weather means flight delays (in 23 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Totally Uninspiring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Parsippany, NJ (US)
    Former Employee - Marketing in Parsippany, NJ (US)

    I worked at Avis Budget Group full-time

    Pros

    Great work life balance, great vacation, easy work. A 9-5 gig with no pressure/stress. Easy to look like a rock star.

    Cons

    Absolutely no innovation and zero focus on the customer. Totally operations/sales-driven culture. Pace is very slow and no drive to innovate or compete with a rapidly changing marketplace. Very incestuous culture, good ole boys club. Leadership is uninspiring. I'm surprise this company hasn't been eaten by the competition.

    Advice to ManagementAdvice

    clean house and bring in real talent

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Rental car sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rental Sales Agent in Portland, ME (US)
    Former Employee - Rental Sales Agent in Portland, ME (US)

    I worked at Avis Budget Group full-time (less than an year)

    Pros

    Fun co-workers and busy front counter.

    Cons

    Horrible hours...horrible scripts to be repeated to every single customer...regardless of their needs

    Advice to ManagementAdvice

    Let people actually sell...not force products and add ons.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Senior Claims Examiner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Claims Examiner in Virginia Beach, VA (US)
    Former Employee - Senior Claims Examiner in Virginia Beach, VA (US)

    I worked at Avis Budget Group full-time (more than 3 years)

    Pros

    Great benefits and hours and you can take laptop home to work.

    Cons

    Management is unprofessional and liars, work load is not worth the pay.

    Advice to ManagementAdvice

    Get training on your jobs and learn to be professional

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Where a company car is justification for substandard compensation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Avis Budget Group full-time (more than an year)

    Pros

    Willing to listen to your ideas and suggestions and willing to help you relocate should you decide to pursue a career and move up in the company.

    Cons

    When the opportunity arises for promotion to another location, even if the other location deems you qualified and wants you, your direct supervisor can decline the transfer if they don't want to have to find a replacement. Does this mean this practice is rampant in the company? No, just what myself and a few other colleagues have experienced. Management pay is not very good. There are some hourly employees making better than managers. Which explains a lot of turnover in this company in management. For what you are responsible for, you are under compensated. HR could be better, I've outlived two HR managers in FL which is not a good indication of the direction they are headed.

    Advice to ManagementAdvice

    Better training in the MTC for Union locations and structuring of bonus structures for locations where management feels a better incentive to work on VOTC and CSI. VOTC portal needs to be re-evaluated and structured so that one-way rentals that receive bad feedback do not hurt the other location that was not involved (i.e. Bad return should not affect pick-up location) and see how much more responsive VOTC captains respond.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Garden City, NY (US)
    Former Employee - Analyst in Garden City, NY (US)

    I worked at Avis Budget Group full-time (more than an year)

    Pros

    Room for growth and advancement

    Cons

    Low starting salary and compensation package

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Oh k job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rental Sales Agent in San Jose, CA (US)
    Current Employee - Rental Sales Agent in San Jose, CA (US)

    I have been working at Avis Budget Group full-time (less than an year)

    Pros

    Good pay, great coworkers, good sales experience

    Cons

    Bad hours, mangment,short breaks, stressful

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Minneapolis, MN (US)
    Current Employee - Customer Service Representative in Minneapolis, MN (US)

    I have been working at Avis Budget Group full-time (more than 5 years)

    Pros

    fast paced, constant change, opportunity for growth, competitive

    Cons

    scheduling, competitive, salary low without commission

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Never rent or work with them. Its all about cheating customers and force employees to cheat or get fired.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Málaga (Spain)
    Current Employee - Operations Manager in Málaga (Spain)

    I have been working at Avis Budget Group (more than 3 years)

    Pros

    None. The sooner you get out of there the better. The sooner customers know their dirty tricks the better.

    Cons

    Sit back and listen to the reality of Avis Budget. You will need a psychologist, because of the anxiety and depression while working with them. Forget morals and values once you join. This people only cares about company revenues, If you dont do the "wheel", list of sentences meant to confuse the client, they put you in the red call list and you are fired. Customers are treated like stupids and the only mission of the employees is to put additional products to their clients to receive commisions. If they can not add any extra to your contract, they put it without telling you because otherwise they are fired. There is a rpd goal per office. For example 10 Eur, each employee has to take from every customer everyday that amount, if you dont reach that amount ...you are put into a "red list".

    Advice to ManagementAdvice

    I hope one day all customers realice how you treat them, like cattle, and dont rent with you anymore. Stop putting employees into excell sheet with rpd, stop doing the power hours, stop doing auditions to every employee 8 hours a day. One day all this information, with proofs we are collecting, will see the light in the news and you will pay for all the psychological traumas we are suffering because of working with you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    "Not a Good Opportunity"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avis Budget Group

    Pros

    Able to make a good amount of commission.

    Cons

    Horrible Management. Does not care for their employees and will throw you under the bus. Only care about you selling extra insurance.

  11.  

    It is an ok company to work for

    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Avis Budget Group

    Pros

    Easy job
    Benefits
    Employees
    Discounts
    Help pay for school

    Cons

    Management
    Pay
    Customers
    Drama
    Understaffed

    Advice to ManagementAdvice

    Communication

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