BB&T Reviews

Updated 23 April 2015
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Employee Reviews

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  1. Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Norfolk, VA (US)
    Current Employee - Teller in Norfolk, VA (US)

    I have been working at BB&T part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits are really good! 9-5 work week is nice. Flexible spending accounts

    Cons

    Un realistic sales goals. Management only cares about sales sales sales!! banking stuck in the 1920s. If you have had a banking postion before this company is nothing like that position. Expect to function as a banker tet be paid and treated as a teller.

    Advice to Management

    Dont be so shady

  2. Branch banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Banker
    Current Employee - Branch Banker

    I have been working at BB&T part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    9-5 daytime hours makes for good work life balance

    Cons

    Take little to no consideration for employees just business needs

    Advice to Management

    "PCE" trickles down treat your employees right and business will naturally bloom

  3. Work env.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nice hard working team ..lots of challenge.

    Cons

    Not much to say at this point.

    Advice to Management

    No advice.

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  5. Helpful (1)

    Amazing company, too many changes at a fast pace.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Banker
    Former Employee - Branch Banker

    I worked at BB&T full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work/Life Balance, Salary, Commission, Benefits, and flexibility

    Cons

    Updates w company and not enough time for employees to take in the changes.

    Advice to Management

    Hire more personnel for branches.

  6. Helpful (2)

    Okay job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Pros

    Good Pay, great people to work with

    Cons

    Long hours, unappreaciated employees.

  7. Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Process Analyst in Winston-Salem, NC (US)
    Former Employee - IT Process Analyst in Winston-Salem, NC (US)

    I worked at BB&T full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    BB&T is great to employees. They're a very fair Cosby, and there's plenty of opportunity to advance from within. The average tenure here is over 15 years, and I can see why. Good culture.

    Cons

    In an effort to hire more millenials, the company sometimes looks more at degree than skill. Salaries lag the rest of the industry, but we're improving. The aversion to telecommute is a little strange given that most of the industry offers some type of flexible schedule or location. Systems were dated, but there are major technology efforts in flight to address.

    Advice to Management

    Don't be too eager to hire too many of the young ins. They may be cheaper but they lack practical experience. Bb@t has a great culture. Don't let that change in an effort to appeal to the young and hip. The company has survived by making smart, long term focused decisions.

  8. Helpful (3)

    Great company working to respond to a changing regulatory and competitive environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Banker III in Charleston, SC (US)
    Former Employee - Branch Banker III in Charleston, SC (US)

    I worked at BB&T full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -BB&T has a great culture and history of taking care of its associates. Your benefits will be good, you will not be expected to work any hours unpaid(if not exempt), and you will be treated like an individual with the ability to make intelligent decisions. In retail banking, this is not necessarily true of many large financial institutions.
    -Ample training - I received five weeks training before beginning to see clients and ongoing training after that
    - Values - BB&T is a company that actually cares about its clients. The first time I discussed a fee refund with my manager, he literally word for word asked me what I thought "Was right for the client and right for the bank". BB&T is a for profit business focused on shareholder returns, but from executive leadership on down BB&T believes that its focus in the market is helping its clients to be successful. You won't have to deal with shady consumer finance practices like retroactive interest, hidden fees, or the other sort of crazy stuff some other financial institutions do. BB&T's product offerings, while not always the cheapest, are not meant to be abusive or deceptive.
    - Room for growth - BB&T is large and diverse with many different areas(retail banking, commercial lending, insurance services, private banking, etc) to grow into. Starting your career at BB&T provides lots of opportunities to grow both upward and to transition laterally if you realize a better fit exists

    Cons

    - Market Environment - BB&T is working hard to cut costs to provide competitive returns to its shareholders. This means staffing is lighter than most associates are used to and the bank has been repeatedly reorganized to promote efficiency. This is hard on the associates, but hopefully will translate to shareholder value and a more relaxed expense focus longer term
    - Large Institution - I still happy bank with BB&T after leaving, and am exceedingly happy. However, while a larger financial institution has more width and depth of services, it is still not a small bank. Even with a customer service focus, there is less local decision making than at a small local bank with only a few dozen branches.
    - Conservative - BB&T is conservative, and very risk averse. While BB&T is currently extremely well positioned in its retail lending from a competitive standpoint, there will be deals you run into where we cannot lend because BB&T is simply to risk averse. Similarly, we will not charge prices that are likely to create long term losses on other services/products to generate short term revenue. This is great for the overall company, but may make it hard to compete with other banks willing to be more risky and short sighted.

    Advice to Management

    Focus on providing meaningful support to associates during these more challenging times for the bank.

  9. Helpful (1)

    Don't plan on opportunity. There is a constant fear of losing jobs due to mergers. Bank has $ to buy other banks...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good benefits. Growth for retail

    Cons

    If you are in a specific line of business, plan on doing the same thing forever

    Advice to Management

    Respect your employees by at least offering a cost of living raise

  10. Helpful (1)

    Not a very progressive company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BB&T full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Competitive salaries; Balance of work/life

    Cons

    Strong focus on expense reduction; Little room for growth

  11. Okay company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vault Teller in Seminole, FL (US)
    Former Employee - Vault Teller in Seminole, FL (US)

    I worked at BB&T

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good benefits and work hours

    Cons

    Trust no one you work with NO matter how nice they are to you.

    Advice to Management

    Keep a closer eye on your employees

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