BB&T Reviews

Updated 16 April 2015
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Employee Reviews

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  1. Helpful (1)

    High pay - highly demanding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Banker in Addison, TX (US)
    Current Employee - Branch Banker in Addison, TX (US)

    I have been working at BB&T part-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The pay was great and the benefits were nice. The place had great culture, rotating around the perfect client experience.

    Cons

    old system, constant system errors, outdated technology, cheap, pushy in credit card sales, and way too much drama for a bank. It's not an ideal work environment, and the system is extremely sensitive and error prone. Plus, they cross train their employees and set quota's that are IMPOSSIBLE to reach. The company has a great culture and atmosphere, but without updating to the current era (their system is 30 years old), they will fail.

    Advice to Management

    Please update your systems and set APPROPRIATE quotas for your employees. You'll end up stressing them out and they will quit. In addition, please lose the extremely republican attitude within the work place. it's not making your impression any better.

  2. Risk Manager in Corresponding Lending

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk Manager in Raleigh, NC (US)
    Former Employee - Risk Manager in Raleigh, NC (US)

    I worked at BB&T full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Exceptional benefits, one of the strongest financial institutions in the country, outstanding culture, many opportunities for advancement and flexibility with time off. The best bank I had ever worked for.

    Cons

    Way behind the times in IT and systems integration.

    Advice to Management

    Spend more on internal technology, software and on vendor technology.

  3. can be worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    good schedule. They try to make sure you are no more than 30 miles from you house.

    Cons

    You won't make to much money in this company or go anywhere if you don't know somebody up there.

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  5. Helpful (5)

    I'm a number, nothing more, and will be leaving soon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Benefits package
    Lower level employees are genuinely good people
    Good place to start a career, emphasis on start

    Cons

    Management (at all levels - low, mid, senior) I've worked with/for every level
    Salary
    Promotional Opportunities

    Advice to Management

    First off, we are employees, not associates, stop with all that nonsense

    Time to start treating people right. You cut 1,440 full time jobs in 2014, don't think you can just sweep that under the carpet. There is a feeling that none of us matter to the organization, and you all have done little to change that mindset.

    You preach values, when managers constantly lie either directly to an employee's face or by omission. Tell me how that jives with Reality, Honesty, Integrity values that are prevalent in every building, handbook, etc.

    Your employee survey is a joke, no one answers truthfully for fear of retribution.

    Many jobs are opening up elsewhere and you will soon lose your best employees.

  6. It's all in who you know and who you work with at BB&T

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SSO
    Current Employee - SSO

    I have been working at BB&T full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, good benefits, healthy 401k match, pension, and the work itself is very enjoyable. You get an opportunity to really become part of the fabric of your community and learn who the players are.

    Cons

    Technology is outdated and too many people are BB&T lifers who drink the kool-aid. Constantly changing priorities and too much nepotism.

    Advice to Management

    Hire outside talent with fresh ideas, hold everybody accountable for executing the vision and not just some roles.

  7. Helpful (2)

    BB&T is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Wilson, NC (US)
    Current Employee - Teller in Wilson, NC (US)

    I have been working at BB&T part-time (less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    BB&T values family and I love their incentive program.

    Cons

    I wasn't to big on pushing a sale on a customer especially if I knew that they did not need the service.

    Advice to Management

    The amount of time you have to stay in your position to post out was a bit extreme.

  8. Helpful (3)

    Not like it used to be, not good place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teler Supervisor
    Current Employee - Teler Supervisor

    I have been working at BB&T full-time (more than 8 years)

    Neutral Outlook
    Neutral Outlook

    Pros

    The pros include that part-time gets benefits if work at least 20 hours/week. The pay range is about the same as other banks. There are still employees there that care about their work, the clients, and the success of the bank.

    Cons

    The upper management don't care about the branch personnel. They say things like "if you don't like your job, there are plenty of people that are waiting for it". And "it's not all about you, You should wake up in the mornings thinking about your clients not yourself". There is no possibility for advancement unless upper management wants you to move, otherwise you are stuck. AND they now base salary increases on 'team production' not personal input... so whether you are a high achiever or a low do-nothing.... you depend on the branch success to get the same percent raise as the next guy (or not), so it doesn't pay off to work hard or care about your job.

    Advice to Management

    Recognize the people that are working hard to make the bank shine... and compensate the people that work hard, not just everybody as a whole. AND if there is someone that deserves a promotion, don't hold them back because you like the job they are doing where they are. Give them a chance to succeed in a higher (with higher pay) position.

  9. Helpful (2)

    Corrupt politics at mid-level management lead company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at BB&T

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good learning experience; compensated well for not doing that much; hours not bad; slow pace

    Cons

    failure-fearing culture; hard word is not recognized; decisions are made based on politics; employees try to point out others' mistakes

    Advice to Management

    mid-level managers need to become leaders rather than managers/administrators and pay attention to employees at lower levels

  10. The experience at BB&T was a positive one; the management invests in your success.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk Management Analyst in Richmond, VA (US)
    Former Employee - Risk Management Analyst in Richmond, VA (US)

    I worked at BB&T full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company rewards its long-term employees with great benefits.

    Cons

    There is a line for promotion and seniority will usually take priority

    Advice to Management

    Upgrade some of the technology in the office.

  11. Helpful (1)

    Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BB&T

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great company to work for.

    Cons

    Not enough time spent on quality training for the task. Training should be uninterrupted.

    Advice to Management

    Know where to draw the line when it comes to friendship and hard workers.

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