BB&T Reviews

Updated 28 August 2014
Updated 28 August 2014
510 Reviews

3.3
510 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
BB&T Chairman & CEO Kelly S. King
Kelly S. King
318 Ratings

Review Highlights

Pros
  • This bank pays better than any other and you get an incredible work/life balance (in 25 reviews)

  • They have very good benefits and opportunities for advancement (in 37 reviews)


Cons
  • In my specific role, there was not room for advancement (in 12 reviews)

  • no room for advancement, sales goals that are met are never appreciated (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Working at BB&T

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Center Leader II  in  Columbia, SC (US)
    Current Employee - Financial Center Leader II in Columbia, SC (US)

    I have been working at BB&T full-time for more than a year

    Pros

    Still offers pension. Still uses DOS to submit loan applications; system breaks down all the time.

    Cons

    Closed minded, traditional values, overtime abuse;

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Great Company; Good values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T full-time for less than a year

    Pros

    Excellent training; focus on customer service; dedicated to their vision, mission, and values

    Cons

    None to add at this time

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Satisfactory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Pros

    Great work-life balance here at the bank

    Cons

    many dedicated people, some waiting for their careers to expire

    Recommends
    Neutral Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    All smoke and no fire.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Houston, TX (US)
    Former Employee - Manager in Houston, TX (US)

    I worked at BB&T full-time for more than a year

    Pros

    Growing, corporate culture in North Carolina

    Cons

    Executive leadership and middle management (South Texas Region) does not listen to input from managers on the front lines

    Advice to ManagementAdvice

    Recognize you do not have all of the answers just because you are from the Baltimore, MD region

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    More concerned with image than internal communication and talent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Banker
    Current Employee - Commercial Banker

    I have been working at BB&T full-time for more than 8 years

    Pros

    Superior training
    Solid benefits including pension and up to 6% 401k match
    Wellness programs with reduce health insurance premiums
    Well developed corporate values and vision

    Cons

    Silo'd product lines
    Women tend to be overlooked for promotion opportunities
    HR is more concerned with supporting management, not addressing serious employee concerns
    Extremely conservative lending culture, difficult to support even long term clients.
    Technology-challenged (internal systems)
    Complex bonus structure restricts earning potential, salaries below national average
    Many positions eliminated reducing efficacy to properly serve clients at local levels

    Advice to ManagementAdvice

    Go back to the client focus of the Allison days. Less propaganda and more action. Revitalize a bank-wide mentoring program to advance from within and develop strong minority and women leaders. Revisit mission statement. Making cuts after cuts restricts organic growth.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    it was informational.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BB&T

    Pros

    they offer very good benefits

    Cons

    the position was too much pressure.

  8.  

    on call teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - On Call T Eller  in  Auburn, AL (US)
    Current Employee - On Call T Eller in Auburn, AL (US)

    I have been working at BB&T part-time for more than a year

    Pros

    they pay 20% premium as compensation in addition to the basic pay

    Cons

    got a lot of last minute call

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Wonderful Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Loan Processor III  in  Pensacola, FL (US)
    Former Employee - Mortgage Loan Processor III in Pensacola, FL (US)

    I worked at BB&T full-time for more than 3 years

    Pros

    Amazing training opportunities, benefits are top notch. Upper management the best I have had the privilege to work with/for.

    Cons

    Though family is esteemed as important, a lot is expected from you. Makes it hard to balance work/family life.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great company and people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Trainer  in  Virginia Beach, VA (US)
    Former Employee - Trainer in Virginia Beach, VA (US)

    I worked at BB&T full-time for more than 10 years

    Pros

    Stable company, great coworkers, great benefits. Lots of career growth. Invests in employees.

    Cons

    technology is dated. this is a cost saving measure, but it hinders customer service

    Advice to ManagementAdvice

    the larger the company becomes, the less cohesive it is. There is not a unified theme or culture across the lines of business, although the company tauts that there is.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Hope to retire here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Banker I
    Current Employee - Relationship Banker I

    I have been working at BB&T full-time for more than a year

    Pros

    Decent salary. I think upper management genuinely cares for its employees. Local level not so much.

    Cons

    Not much room for advancement. Some promotions on the Community banking level leave room for speculation, seems to be who you know. Some employees seems to get away with doing nothing and are not reprimanded. Work with skeleton crew if someone is sick or on vacation.

    Advice to ManagementAdvice

    Employees that are performing at or above pace should be compensated for their hard work and devotion to BB&T.

    Recommends
    Neutral Outlook
    Approves of CEO

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