BJ's Restaurants Reviews

Updated 29 August 2014
Updated 29 August 2014
187 Reviews

3.2
187 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Greg Trojan
25 Ratings

Review Highlights

Pros
  • Possibility to make good money if your a closing server (in 12 reviews)

  • Flexible schedule, when working with a (literally) almost hundred other servers, easy to get a shift covered (in 10 reviews)


Cons
  • long hours, crappy clientele, high turn-over thus servers are not very good (in 9 reviews)

  • You have a script to follow and secret shoppers come in to grade you, if you don't say the right things you could be fired (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BJ's Restaurants part-time

    Pros

    Works with school schedule and make great tips

    Cons

    Large menu that you have to know all of it

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Work load is heavy but it is enjoyable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Houston, TX (US)
    Current Employee - Anonymous Employee in Houston, TX (US)

    I have been working at BJ's Restaurants full-time for more than a year

    Pros

    Huge growth opportunities, new restaurant openings throughout the country. The future is very bright. The pay is higher then most in the industry

    Cons

    Late hours, heavy work load. The pizza slash sports bar style restaurant creates some late and long hours. Once you get that part down it is great!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Very flexible schedule and fun to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BJ's Restaurants

    Pros

    Flexible Schedule
    Good money
    Fun staff
    Hotschedule scheduling system is legit

    Cons

    Lower income guests who don't tip at times

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  5.  

    New style of casual dining and a fun atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Server  in  Lewisville, TX (US)
    Current Employee - Server in Lewisville, TX (US)

    I have been working at BJ's Restaurants part-time for more than 5 years

    Pros

    This company has provided me with a challenging work environment as well as job stability throughout the years I've dedicated to it.

    Cons

    The fast paced work environment can take a physical toll after time. Additionally, the potential turn over rate can make team building a challenge.

    Advice to ManagementAdvice

    The management staff should not change around restaurants as often.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Bj's Brewhouse is an excellent stepping stone for those that want to continue their career as a server.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server  in  Tukwila, WA (US)
    Current Employee - Food Server in Tukwila, WA (US)

    I have been working at BJ's Restaurants part-time for more than 5 years

    Pros

    The best thing about working for BJ's Restaurants is the flexibility in schedules. I often work from 5pm to 1am. Lots of room for growth within the company.

    Cons

    Some of the challenges with working for the company are the benefits and sometimes seasonal hours. You can work many hours during the Summer and Winter months.

    Advice to ManagementAdvice

    I know this is a challenging opportunity for all management and I am very impressed with all management.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great place to work, good food, good beer, good cocktails

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FOH  in  Chandler, AZ (US)
    Current Employee - FOH in Chandler, AZ (US)

    I have been working at BJ's Restaurants part-time for more than 3 years

    Pros

    Team atmosphere, mAnahement team is good and works hard.

    Cons

    Lot of things to remember, very corporate, do not hire the brightest people which unfortunately explains why people complain about the service.

    Advice to ManagementAdvice

    Hire more talented individuals to keep people coming in the door, mainly in FOH. Or you could just fire those who suck.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Don't waste your time

    Current Employee - Food Server
    Current Employee - Food Server

    I have been working at BJ's Restaurants part-time

    Pros

    discounts
    free training meal
    its a job

    Cons

    poor training. poor management ommunication

    Advice to ManagementAdvice

    Communicatioon & Respect

  9.  

    Get it together

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess
    Current Employee - Hostess

    I have been working at BJ's Restaurants part-time for more than a year

    Pros

    Great supportive environment,high energy,great food,lots of employee appreciation events,hot schedules is a godsend!

    Cons

    unfair hour distribution,disorganization,lazy coworkers,managers allowing certain people to get away with safety rules.

    Advice to ManagementAdvice

    Distribute the hours more fairly among your staff! it doesn't make sense for a host with a wide open schedule to work 2 days a week while someone who is in take out or is a server works 4 days a week serving + 2 shifts as a host. also, why hire more and more hosts when you can barely give hours to the ones that you already have?

    consistency would make things a lot easier. it is very frustrating for one person to train you on how to do something and then someone else turns around and tells you that what you learned is completely wrong,then someone else comes and yells at you for making a huge mistake when two other experienced team members taught you how to do it that way.

    Doesn't Recommend
    No opinion of CEO
  10.  

    I would rate Bj's originally as an excellent employer, but it has steadily gone down hill with corporate policy's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender  in  Chandler, AZ (US)
    Current Employee - Bartender in Chandler, AZ (US)

    I have been working at BJ's Restaurants part-time for more than 10 years

    Pros

    I think that Bj's offers excellent flexibility and opportunity to make money. If you are a capable server or bartender you have definite opportunity to make money.

    Cons

    Very corporate and overall feeling that you are very replaceable and not important. Management is over worked and seems very frustrated with polices coming down to them. The overall feelings are stressful and not very fun.

    Advice to ManagementAdvice

    Upper management needs to adjust their tactics for success. They are not encouraging and treat almost all staff as if they are replaceable and not needed. They need to create a better work environment and stop making every decision based off of stock price or analyst notes about company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Nice place, great people, too many managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Front of House Server Trainer  in  Springdale, OH (US)
    Former Employee - Front of House Server Trainer in Springdale, OH (US)

    I worked at BJ's Restaurants full-time for more than 3 years

    Pros

    1. The money. 2. The people. 3. The food. I made great money to support my family. I had great co-workers that I maintain contact with for the most part. Their food is great! Standard benefits package was nice. I do not know if they still have it but it was free as long as I worked a minimum of 33 hours and signed up for it!

    Cons

    Somewhat unsteady shifts. Angry guests. In the first three years went through four general managers alone. Corporate brought in a manager from outside instead of internally. Eventually the manager who should have been promoted was.

    Recommends
    Approves of CEO

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