Glassdoor is your free inside look at Barnes & Noble reviews and ratings - including employee satisfaction and approval ratings for Barnes & Noble CEO William Lynch. All 605 reviews are posted anonymously by Barnes & Noble employees.
57% of the CEO
William Lynch
Current Employee – been working at Barnes & Noble as a contractor for less than a year
Pros – I worked on BarnesandNoble.com doing HTML coding. It was a very efficient well organized workplace.
Cons – It was a very institutional setting. The people were mechanical. There was no creativity to speak of.
Advice to Senior Management – Put a little love in your heart! No, seriously, you should liven up the place a bit.
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-20 13:38 PDT
Current Employee – been working at Barnes & Noble part-time for more than a year
Pros – Relaxed enviroment most the time
Customers are for the most part nice
Plenty of young sociable emplyeees
Some downtime
Cons – Not paid enough for work done
Advice to Senior Management – Get some stable managers in the store. As I can see the only reason anyone would leave is the pay
Yes, I would recommend this company to a friend
2013-05-19 21:54 PDT
Current Employee – been working at Barnes & Noble part-time for more than 7 years
Pros – I like the interaction with the customers although some can get snappy at times. All the managers at my store are easy to work with, and pretty good at what they do. It's a pleasant work environment.
Cons – The pay is not the greatest.
2013-05-12 10:52 PDT
Former Employee – worked at Barnes & Noble
Pros – good people. well structured. competitive salary and benefits
Cons – just your typical cons found anywhere else - no more no less
Advice to Senior Management – please continue to innovate
2013-05-12 15:58 PDT
Former Employee – worked at Barnes & Noble part-time for more than a year
Pros – Management to employee ratio is good. Never any problems with communication with management. Encouraged to read up on books while working in order to have a better knowledge of stock. Clean environment. Great employee discount. And major holidays off (Christmas, Thanksgiving).
Cons – Retail. If you do not care for retail or being in constant contact with public, then this is not for you.
Yes, I would recommend this company to a friend
2013-05-13 12:14 PDT
Former Employee – worked at Barnes & Noble part-time for less than a year
Pros – Great staff.
Friendly managers.
Generally awesome co workers.
I loved working for B&N and would happily go back. My managers were across the board very friendly and helpful. Even the hard days I enjoyed because i knew that my managers would help me out if I needed to. I worked at one of the nicest B&N's I've ever seen, and it was such a blast to get to meet so many different people. B&N really cares about the culture of the place too, hiring people who work well together, a true team and I loved that.
Cons – Not many full time positions available, and bookstores seem to bring out some of the crazy people.
I really wish they would do more full time positions outside of the Leads. I get why, in this economy, but it's still sad that there are so few opportunities.
Advice to Senior Management – Offer more full time positions!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-02 12:34 PDT
Current Employee – been working at Barnes & Noble full-time for more than 10 years
Pros – If you're willing to work hard and interact with customers with your book knowledge then this is the place for you. Also, you meet with a lot of regulars who may get to know you by name or face. I personally have seen and interacted with quite a few people outside of the bookstore.
Cons – You may deal with the occasional rude customer but most people come in knowing what they want and usually know where to get it- so I guess there are no real cons.
Yes, I would recommend this company to a friend
2013-05-01 21:04 PDT
Current Employee – been working at Barnes & Noble full-time for more than 8 years
Pros – book loan program, employee discount, 50% off cafe items, casual work attire,
Cons – new employees brought in make considerably more money than employees who have been there for several years.
Yes, I would recommend this company to a friend
2013-04-29 12:05 PDT
Current Employee – been working at Barnes & Noble full-time for more than 10 years
Pros – Great environment and some of the best customers. There is a book loan program so you can read new and bestselling books immediately.
Cons – The opportunity to advance is very slim, even between districts. Payroll is almost non-exist so managers end up becoming booksellers.
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-26 18:36 PDT
Current Employee – been working at Barnes & Noble as an intern
Pros – It brings me joy to help others
Cons – some of the customers leave unsatisfied, Rarely but it happens and that's always upsetting
2013-04-25 13:55 PDT
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