Best Buy
3.3 of 5 4,713 reviews
www.bestbuy.com Richfield, MN 5000+ Employees

Best Buy Reviews

Updated Apr 13, 2014
All Employees Current Employees Only

3.3 4,713 reviews

                             

75% Approve of the CEO

Best Buy CEO Hubert Joly

Hubert Joly

(1,297 ratings)

63% of employees recommend this company to a friend
4,713 Employee Reviews
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Review Highlights

Pros:
  • "The employee discount is the best thing about working for this company"
    in 522 reviews
  • "This created a cordial environment that was fun to work in"
    in 89 reviews
Cons:
  • "It is retail so work life balance is not very family friendly if you are married and have children"
    in 96 reviews
  • "Difficult to obtain full-time position; schedules are made up to avoid risk of overtime"
    in 124 reviews
  • Show more review highlights

Reviews

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  • Approves of CEO

1 person found this helpful  

Fun

Geek Squad Supervisor DCI (Current Employee)
Phoenix, AZ (US)

I have been working at Best Buy full-time for more than 8 years

ProsDiscount, benefits, sti, travel, learn new stuff

ConsHours, holidays, pto, restructure every year

Advice to Senior ManagementCapitalize on the people with tenure and don't let them walk do something as small as pay

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Disapproves of CEO

1 person found this helpful  

Fast paced retail sales environment

Assistant Store Manager (Former Employee)
Fort Wayne, IN (US)

I worked at Best Buy full-time for more than 8 years

ProsBest Buy is a fun place to work. There is a lot of competition and the product training is top notch.

ConsWith recent changes there will let room for advancement because there are fewer supervisor and manager positions in each store.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great Place to work

District Sales Manager (Current Employee)
Des Moines, IA (US)

I have been working at Best Buy full-time for more than 3 years

ProsSalary is good, People are great

ConsHours and Job Security, Eliminate jobs A LOT

Advice to Senior ManagementExamine all the leadership that you are elimnating

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great company to work for with a great working environment.

Sales Transaction Associate (Former Employee)
San Jose, CA (US)

I worked at Best Buy part-time for less than a year

ProsFast-paced, great work environment, always pushed to do better. Offers chances to be trained in multi-channel departments (cashier, customer service, store-pickup). The store that I worked at was very laid back and young. Managers and supervisors were always around to give advice and help with any questions.

Conse-learning training very boring, would rather have more face-to-face training.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Approves of CEO

 

Great job

Anonymous Employee (Former Employee)

I worked at Best Buy full-time

ProsOpportunity for advancement, great people to work with, challenging and exciting environment

ConsNo complaints in my experience

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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A fun place the work, especially if you are doing something you love...great job and great people

Loss Prevention Specialist (Former Employee)
Rocky Mount, NC (US)

I worked at Best Buy part-time for more than a year

ProsWell you get to work at a fun organization where you can learn about many new technologies. The employee discount was always a benefit and no matter what your role was, your focus was customer care and asset management. You were constantly trained via Best Buy online training modules, so you were well informed about new processes as they related to your specific department and Best Buy as a whole.

ConsDuring my time with Best Buy, the biggest suggestion I could provide to leadership is get to know your staff. If you have a FT Technical Support Analyst in Loss Prevention working PT...it might be a better way for Best Buy to utilize that technologist natural skill-set. Leadership may want to take advantage of a resource like that. It could serve both the company and the employee if that individual was better utilized as a Geek Squad member or someone who worked in the Computer Department.

Advice to Senior ManagementMake sure your FT and PT staff are in areas best suited for their strengths. Avoid plugging people in a position to fill a need.

Yes, I would recommend this company to a friend

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1 person found this helpful  

Geek Squad

Anonymous Employee (Former Employee)
Miami, FL (US)

I worked at Best Buy part-time for more than 3 years

ProsThe working environment is usually very fun and jolly. If you like fixing computers this is an nice place to do it. I was in in-store tech so I didn't have the shiny cool badge to flash around, but boy did a have some fun stories. From calling cops on out of control customers, sleep deprived customer falling asleep on the counter, customer starting to cry when she heard the total bill. Good times!

ConsLow paying job, but it's what I expect from a job like this.

Advice to Senior ManagementSometimes I wonder how people got the store manager position, please act like and speak like a professional always, and not just when in front customers.

No, I would not recommend this company to a friend

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Good management, fun work environment.

Anonymous Employee (Current Employee)

I have been working at Best Buy full-time for less than a year

Prosawesome training, fun environment, helpful co-workers

ConsSchedule conflicts with business and management

Yes, I would recommend this company to a friend

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I loved best buy until they started going crazy over f5's

Best Buy Sales Associate (Former Employee)
Riverhead, NY (US)

I worked at Best Buy full-time for more than a year

ProsIts a relaxed atmosphere. everyone is typically young enough

Conspay more to geek squad

Advice to Senior Managementn/a

Yes, I would recommend this company to a friend

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Great people, Great managers.

Retail Sales Consultant (Current Employee)

I have been working at Best Buy part-time

ProsFun environment, working with some great customers.

ConsSales driven, even though no one makes commission.

Yes, I would recommend this company to a friend

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