Best Buy Reviews

Updated 24 October 2014
Updated 24 October 2014
6,010 Reviews
3.3
6,010 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1,973 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 753 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 321 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 202 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 186 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    Very good work life balance. Nice people to work with.

    Cons

    Limited growth in the company.

    Approves of CEO
  2. 1 person found this helpful  

    My experience at Best Buy has been wonderful and it is such an amazing and fun company to be with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    It truly is a fun place to work. You get hands on with the newest technology. The benefits are great. Most importantly I have made the best friends working here. You get to know a lot of diverse and awesome people!

    Cons

    The hours, but hey it's retail! But Best Buy is very good about giving you the time off that is needed and working with your availability.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 4 people found this helpful  

    Best buy review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Best Buy part-time (more than 3 years)

    Pros

    Great knowledge of technology and great discount. Management can vary but have always have had a pleasant experience with them. They track sales and goals but will not affect your employment status if not met. Talk to every customer and sell them what you need and you will enjoy this job very much.

    Cons

    Dealing with the customers that are incompetent. Closing duties are usually a pain we must down stock all products as opposed to the inventory team.

    Advice to ManagementAdvice

    Always keep an eye out for your employees, they will work hard if respected. Morale drives sales!

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Awesome employer!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Montgomery, AL (US)
    Former Employee - Cashier in Montgomery, AL (US)

    I worked at Best Buy part-time (more than an year)

    Pros

    very understanding, reasonable, easy to work for.

    Cons

    There are no cons with this employer.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great company

    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Best Buy full-time (more than 5 years)

    Pros

    Company values, great environment, teamwork

    Cons

    work life balance, need to balance it out

    Advice to ManagementAdvice

    NA

  7.  

    Endless opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Best Buy full-time (more than an year)

    Pros

    Growth is amazing if you push

    Cons

    Retail...hours and so on.. customer expectations

    Advice to ManagementAdvice

    Continue down the path and keep listening to the field

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Excelent company to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Orlando, FL (US)
    Current Employee - Anonymous Employee in Orlando, FL (US)

    I have been working at Best Buy part-time (less than an year)

    Pros

    Its a very good company, good people, , Fun, Flexible Schedule, good work environment.

    Cons

    Pay, sometime to few hours

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Solid retail job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Sales Specialist
    Former Employee - Computer Sales Specialist

    I worked at Best Buy part-time (more than an year)

    Pros

    hourly non comission, management is helpful and goals are department or store oriented, discount is great, coworker were friendly and store team environment made it a great place to work

    Cons

    individual performance is not always recognized or rewarded; hours and schedule could be extremely random and vary week to week making it difficult to plan life outside of work

    Advice to ManagementAdvice

    Find some way to recognize individual employees contributions

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    If you work hard everything pays off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Computer Sales Associate in Tustin, CA (US)
    Current Employee - Computer Sales Associate in Tustin, CA (US)

    I have been working at Best Buy full-time (more than an year)

    Pros

    Great co-workers, Decent Pay and always opportunities. There are fantastic benefits such as 401K matching, tuition assistance, and employee discount.

    Cons

    There is a lot of pressure on sales goals, however you are given every tool to succeed. If you can't meet your goals, it is truly your own work ethic standing in the way. Every Best Buy Management varies store to store so every experience is different.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Category Manager in Richfield, MN (US)
    Former Employee - Category Manager in Richfield, MN (US)

    I worked at Best Buy full-time (more than 10 years)

    Pros

    Over the years the company has been great to work for and their pay is on par for the work you do on par with the industry.

    Cons

    Given the economy and with more and aggressive online competition Best Buy is forced to trim costs. One of the methods employed is to reorganize/restructure and do layoffs once a year for the last 7 years. Starting in 2013 the layoffs shifted from an annual occurrence to an ongoing monthly occurrence continuing into/through 2014. With the reduction in staff the people left employed pick up the extra workload (do more with less). Employees are unsure from one day to the next if they will have a job with Best Buy. Not faulting Best Buy as all companies need to evolve and adapt; for if they don’t they may not exist in the near future and that would be a greater tragedy for all employees.

    Advice to ManagementAdvice

    Improve work life balance.

    Recommends
    Neutral Outlook
    No opinion of CEO

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