Blockbuster Reviews

Updated 21 April 2015
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3.0
712 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Blockbuster President Michael Kelly
Michael Kelly
165 Ratings

Pros
  • Great weekly benefits with 10 free rentals a week (in 189 reviews)

  • We got ten free movies per week which was a great perk (in 160 reviews)

Cons
  • Unrealistic expectations, upper management out of touch with what the customer wanted (in 47 reviews)

  • unrealistic sales goals, upper management micro managed too much (in 33 reviews)

More Pros and Cons

Employee Reviews

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  1. Hardwork and Social Skills

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Getting to try all the new movies. Also giving people movie reviews and ideas on movies to rent.

    Cons

    There system is flawed I had a hard time understanding there systems,

  2. Assistant Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster part-time

    No opinion of CEO
    No opinion of CEO

    Pros

    Friendly customers, fun sales quotas

    Cons

    Poor management, always changing, unstable

    Advice to Management

    Wish they had worked on more training programs besides in-front-of-the-computer training

  3. For an entry level position it was one if the best jobs ever.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster part-time (More than 5 years)

    Pros

    You're working at a video store!

    Cons

    Closing at midnight was tough.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. WAS ok.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative/Cashier in Gahanna, OH (US)
    Former Employee - Customer Service Representative/Cashier in Gahanna, OH (US)

    I worked at Blockbuster full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    good pay at the time. free rentals. I had good coworkers.

    Cons

    Toward the end of their business life they started required us to sign people for dish network. We had a quota and we would get written up for our lack of numbers. Also we had to up sale hard with candy and popcorn bundles. Which wasn't bad at first but then are are customers got nasty fast. The computers used DOS, it took forever to sign people up, which took time in which everyone got upset.

    Advice to Management

    None now. They are all out of business. Which reflects on how their company was run.

  6. Greta company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    Awesome benefits and exciting industry. There were many changes and lay offs towards the end because of the competition in the industry. One of the best jobs I ever had up to date!

    Cons

    The office culture was ok for the most part. I really don't have anything negative to say as everyone worked as a team. Only have the best memories working at the corporate office.

  7. A terrible company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Bloomington, MN (US)
    Former Employee - Customer Service Representative in Bloomington, MN (US)

    I worked at Blockbuster part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The perks of Blockbuster were the rentals and the easiness of the job. Most of what you do is stock, returns, and rental transactions.

    Cons

    The upper management of Dish Network clearly did not know how to run a video rental store. They had unrealistic sales goals, considering the majority of customers were regulars. Regulars aren't going to buy the monthly pass ten times a month. Eventually tried to get stores to sell Dish Network. People don't want to be assaulted about their cable when they go to rent a movie, and again, the regulars made up the majority of our customer base, so of course they got annoyed when we had to ask them every single time.

    Advice to Management

    Clearly, Blockbuster Stores didn't work. Next time you take over a company, try to keep it separate from Dish, and then maybe you can focus on running it how it should be run. Also, hire management from within the company.

  8. Customer rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Easy and fun at times

    Cons

    Bad hours, candy bundles sales we're way too important, outdated computer software,

    Advice to Management

    Find a way to beat out redbox

  9. I watched movies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    I like movies and am a movie conasour it was a high school job close to home

    Cons

    Store only played stupid movies worked a lot did not like my hours boring at times when it's slow

  10. Slave drivers

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster part-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    watched lots of movies for free

    Cons

    Worked long hours for low wage

  11. I Loved working for this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Chula Vista, CA (US)
    Current Employee - Customer Service Representative in Chula Vista, CA (US)

    I have been working at Blockbuster

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Very fun and busy environment. They customers were very friendly and always asked for recommendations.

    Cons

    none really. I loved having to work here, unfortunately the store closed down.

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