Blockbuster Reviews

Updated 22 August 2014
Updated 22 August 2014
658 Reviews

2.8
658 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Blockbuster President Michael Kelly
Michael Kelly
146 Ratings

Review Highlights

Pros
  • Great weekly benefits with 10 free rentals a week (in 182 reviews)

  • We got ten free movies per week which was a great perk (in 152 reviews)


Cons
  • Unrealistic expectations, upper management out of touch with what the customer wanted (in 46 reviews)

  • unrealistic sales goals, upper management micro managed too much (in 31 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fun place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Indianapolis, IN (US)
    Former Employee - Customer Service Representative in Indianapolis, IN (US)

    I worked at Blockbuster part-time for less than a year

    Pros

    Free rentals, can rent movies before they come out.

    Cons

    boring at times. need better managers

    Advice to ManagementAdvice

    keep up the good work

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Shift Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager  in  Naperville, IL (US)
    Former Employee - Shift Manager in Naperville, IL (US)

    I worked at Blockbuster full-time for more than a year

    Pros

    free movies, flexible hours, day shifts, nice routine with definied expectations at the store level, not so much at corporate level

    Cons

    low pay, minimal opportunity for internal growth during my time at Blockbuster Video, time off policies were fine, could have been better

    Advice to ManagementAdvice

    Good Luck!

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Boring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Ocean City, NJ (US)
    Former Employee - Cashier in Ocean City, NJ (US)

    I worked at Blockbuster part-time for more than a year

    Pros

    free rentals, watch movies all day, sit around, do homework. blah blah blah blah blah free rentals, watch movies all day, sit around, do homework. blah blah blah blah blah

    Cons

    sit around doing nothing is very boring free rentals, watch movies all day, sit around, do homework.

    Advice to ManagementAdvice

    Don't care

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Lots of fun if you don't take it too seriously

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    Chill environment, nice people, Free rentals.

    Cons

    Delusional company that was always at risk of becoming bankrupt.

  6.  

    Going downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Pittsburgh, PA (US)
    Former Employee - Customer Service Representative in Pittsburgh, PA (US)

    I worked at Blockbuster full-time for more than a year

    Pros

    Flexible schedule, nice people, not too stressfull

    Cons

    Little opportunity for growth, company is not going to be around much longer

    Advice to ManagementAdvice

    try to learn how to compete with Netflix and Hulu

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Fun place to work, had a great time while it lasted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  New York, NY (US)
    Former Employee - Store Manager in New York, NY (US)

    I worked at Blockbuster full-time for more than 3 years

    Pros

    Ability to rent movies for free, stress free environment. Customers were pleasant for the most part, felt like a big family.

    Cons

    Hours were not that great especially on holidays and weekends.

    Advice to ManagementAdvice

    They should have stayed more focus on keeping current with change.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    BROKEBUSTER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trainer  in  Saint Clair Shores, MI (US)
    Current Employee - Trainer in Saint Clair Shores, MI (US)

    I have been working at Blockbuster full-time for more than 3 years

    Pros

    Didn't need to give a two week notice as my location closed without notice.

    Cons

    Didn't get a two second notice...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Was a great company to work for...once upon a time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager  in  New York, NY (US)
    Former Employee - District Manager in New York, NY (US)

    I worked at Blockbuster full-time for more than 8 years

    Pros

    Great People, lot's of tenure

    Cons

    Stores are closing, no opportunity

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Loved working with all the movie fans.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Huntington Beach, CA (US)
    Current Employee - Assistant Store Manager in Huntington Beach, CA (US)

    I have been working at Blockbuster full-time for more than 10 years

    Pros

    Great friends, great customers. I loved the atmosphere and talking about movies and games all day.

    Cons

    You can't please everyone all the time so you do your best and give a smile.

    Advice to ManagementAdvice

    Management has always been great to me.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Fulfilling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder  in  Pittsburgh, PA (US)
    Former Employee - Key Holder in Pittsburgh, PA (US)

    I worked at Blockbuster full-time for more than a year

    Pros

    The free weekly movie rentals

    Cons

    Hiring of high school students that really don't want to work in the first place

    Advice to ManagementAdvice

    Show up and really manage employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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