Blue Cross (TX)

  www.bcbstx.com
  www.bcbstx.com
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Blue Cross (TX) Reviews

Updated 26 August 2014
Updated 26 August 2014
25 Reviews
3.1
25 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Darren Rodgers
5 Ratings

Employee Reviews

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  1.  

    Claims Processor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Processor  in  Wichita Falls, TX (US)
    Former Employee - Claims Processor in Wichita Falls, TX (US)

    I worked at Blue Cross (TX) full-time for more than 3 years

    Pros

    Benefits, flexible schedule, casual dress

    Cons

    Pay. Sitting at the computer all day. Job was pretty boring.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross (TX)

    Pros

    Great pay, Great People to work with. Fun and family environment

    Cons

    Constant change within the company

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Good company to work if you are in later half of your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Small Group Underwriter  in  Richardson, TX (US)
    Current Employee - Small Group Underwriter in Richardson, TX (US)

    I have been working at Blue Cross (TX) full-time for more than a year

    Pros

    This is Good company to work if you are in later half of your career.

    Cons

    If you are entry level or mid level in career, you not gain or learn anything valuable to help you later half of your career.

    Advice to ManagementAdvice

    Promotion are not done based on merit.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Heart in the right place; head not attached.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross (TX)

    Pros

    Excellent pay and benefits; hands on, personal involvement with beneficiaries.

    Cons

    Short-sighted decision-making; unfamiliar with major aspects of covered population by leadership.

    Advice to ManagementAdvice

    Hire experts; fire contractors with proven unsatisfactory performance.

    Neutral Outlook
    No opinion of CEO
  6.  

    Best company`

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross (TX)

    Pros

    they realy do care about their employees

    Cons

    The hours are long. Too much over time

  7.  

    Blue Cross Blue Shield was a great company to work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credentialing Representative  in  Richardson, TX (US)
    Current Employee - Credentialing Representative in Richardson, TX (US)

    I have been working at Blue Cross (TX) as a contractor for more than a year

    Pros

    The location was close to my home.

    Cons

    Working directly with the doctors and their staff.

    Advice to ManagementAdvice

    I think the company should increase the salary for their employees.

    Recommends
    No opinion of CEO
  8. 2 people found this helpful  

    Great company for laid back work load and opportunity to learn and grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Developer Analyst  in  Richardson, TX (US)
    Current Employee - Applications Developer Analyst in Richardson, TX (US)

    I have been working at Blue Cross (TX) full-time for more than 3 years

    Pros

    Good management support. Relaxed work environment. Very professional and diverse employees with amazing training and learning opportunities and resources. Good benefits for higher education pursuing employees as they provide education assistance and excellent reference online materials.

    Cons

    Very slow promotion and low pay rate. Its better to get experience somewhere else, then apply and bargain for a good starting salary rather than waiting for raise and annual salary increase. So apparently new fresh graduates getting in will end up working in extreme low salary than comparable market companies possibly causing tendency to find jobs elsewhere.

    Advice to ManagementAdvice

    Pay for IT professionals better or at least competitive as compared to other companies in market. Presumably targeting a low pay rate doesn't ultimately morally boost the employees to stay within the company for a long time.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Expected more from Blue Cross (TX)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Examiner III  in  Richardson, TX (US)
    Former Employee - Claims Examiner III in Richardson, TX (US)

    I worked at Blue Cross (TX) full-time for more than a year

    Pros

    Co-workers are friendly and easy to work with.

    Cons

    Excessive micromanagement. Changes their protocol every week for three weeks in a row while counting your production is unfair. I asked for more training several times. Then asked from peers that helped me. I had a serious health issue and was hospitalized a week and after a week back at work was told they may or may not hold my position for me. Altho, they claimed the time off into my production.
    Then, after two months they let me go. Production was good my quality was at 2 errors, 1 same day same error and was to have coaching on it. Their training is the worst I have ever seen. I asked a trainer a question and was told we have already covered that. And she moved on. Very poor place to work. all grey walls, No talking even signs up no talking, no whispering...Sad I have seen happier funerals.

    Advice to ManagementAdvice

    Spend more time training and less time micromanaging. Why have a supervisor with out claim experience? Makes no sense at all.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Six year employee during a period of tumultuous change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Richardson, TX (US)
    Former Employee - Anonymous Employee in Richardson, TX (US)

    I worked at Blue Cross (TX) full-time for more than 5 years

    Pros

    Coworkers are generally very nice people. Very diverse work force. Work hours are often flexible. Benefits are generally competitive.

    Cons

    Hours can often be very long, depending on the department. Work load can be heavy. Change is constant and often at very upsetting levels resulting in frequent organization realignments. Some of the drastic change is brought about by government and regulatory burden, but some of it is unnecessarily self inflicted.

    Advice to ManagementAdvice

    Make only the minimum necessary changes to departments, structures, processes and bosses due to unavoidable market force changes.Too often, the first strategy employed by management is: let's reorganize! This approach and the resulting chaos is highly stressful to employees and often, it just isn't necessary.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Mediocre Place to Work in Texas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Richardson, TX (US)
    Current Employee - Anonymous Employee in Richardson, TX (US)

    I have been working at Blue Cross (TX) full-time for more than 8 years

    Pros

    Fairly good work life balance
    Nice work space

    Cons

    Old-school mentality regarding promotions
    Skewed view of what diversity means

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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