Borders
2.9 of 5 414 reviews
www.bordersgroupinc.com Ann Arbor, MI 5000+ Employees

Borders Reviews

Updated Apr 14, 2014
All Employees Current Employees Only

2.9 414 reviews

                             

23% Approve of the CEO

Borders President and CEO Michael J. Edwards

Michael J. Edwards

(131 ratings)

31% of employees recommend this company to a friend
414 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "People, free books and music, corporate learning, nice customers"
    in 24 reviews
  • "They had a nice employee discount"
    in 27 reviews
Cons:
  • "Upper management didn't have a grasp on the stores as a whole"
    in 27 reviews
  • "Borders kept around 40 employees on Part-Time status to avoid giving their employees benefits"
    in 12 reviews
  • Show more review highlights

Reviews

 

Bookseller

Inventory Processing Team (Former Employee)
Nashua, NH (US)

I worked at Borders full-time for more than 3 years

ProsSelling and recommending books is a fulfilling way to spend the day.
You meet a wide variety of people with different interests.
You are exposed to so many books and authors.

ConsPushy rewards program.
It's a retail position, there will always be disgruntled customers.
Management is sometimes non-responsive.

Advice to Senior ManagementKeep up to date with trends.

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Sales Team

Anonymous Employee (Former Employee)

I worked at Borders

ProsI liked working with the books in the store

ConsThe management at my location was horrible.

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president

Anonymous Employee (Former Employee)

I worked at Borders full-time

ProsThis company had some of the best employees working for it. It is just a shame that they did not appreciate it.

ConsAs this company went down the ceos got worse. They constantly came up with worse and worse ways to run the company while putting all of the onus for success on the stores rather then their own ability to come up with reasonable ideas

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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A great first job

Cafe Seller (Former Employee)
San Rafael, CA (US)

I worked at Borders part-time for more than a year

Pros- They had a nice employee discount.
- It was a good first job for someone new to the workforce (I was eighteen when I started working there).
- If you're a bibliophile like me, what better place for a first job than a bookstore?

Cons- I worked in the cafe, where some customers . . . weren't so fun to deal with. That's true anywhere you go, but in Marin County, they turn the level of snobbery and entitlement up to eleven.

Advice to Senior ManagementNothing I could say to the management would matter now, since Borders is sadly long dead now (requiescat in pace).

Yes, I would recommend this company to a friend

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Great place to work during college

Anonymous Employee (Former Employee)

I worked at Borders part-time

ProsGreat corporate culture of individuality.

ConsLike any retail job, nasty customers, long hours standing

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borders

Bookseller/Barista (Former Employee)
Apex, NC (US)

I worked at Borders part-time for more than a year

Prosawesome books, coffee, people, the look and feel and atmosphere was great.

ConsI can't think of any cons, none.

Advice to Senior Managementgreat management

Yes, I would recommend this company to a friend

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Fantastic people made this more than a retail position!

Seasonal Lead (Former Employee)
Roseville, MN (US)

I worked at Borders full-time for more than 3 years

ProsWonderful management and employee benefits.

ConsHard hours, had to work holidays.

Advice to Senior ManagementWish we could have saved Borders!

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Nice environment.

Inventory Supervisor (Former Employee)
Mansfield, MA (US)

I worked at Borders full-time for more than 3 years

ProsBooks. Good staff. Free book loan program.

ConsIt's retail. Customers can be very needy. Public restrooms get wrecked.

Advice to Senior ManagementA little late for this.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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General overview

Operations Manager (Former Employee)
Portland, OR (US)

I worked at Borders full-time for more than 8 years

ProsGreat coworkers, good discount, decent benefits

ConsNo longer in business, several 'last ditch' efforts to make money

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great managers!

Bookseller/Barista (Former Employee)
Naples, FL (US)

I worked at Borders part-time for more than 3 years

ProsThe book and food discounts were really lovely.

ConsTypical retail stuff such as annoying customers and poor scheduling flexibility.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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