Bridgepoint Education

  www.bridgepointeducation.com
  www.bridgepointeducation.com

Bridgepoint Education Reviews

Updated 14 November 2014
Updated 14 November 2014
101 Reviews
2.6
101 Reviews
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Bridgepoint Education CEO and Director Andrew S. Clark
Andrew S. Clark
68 Ratings

Review Highlights

Pros
  • positive working environment, work life balance is positive (in 4 reviews)

  • Good benefits, decent wage for the area, San Diego has a higher cost of living (in 6 reviews)


Cons
  • Too many managers and directors (in 4 reviews)

  • The upper management just keeps getting richer on the backs of those below them (in 6 reviews)

More Highlights

Employee Reviews

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  1.  

    Excellent Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Diego, CA (US)
    Former Employee - Anonymous Employee in San Diego, CA (US)

    I worked at Bridgepoint Education full-time (more than 3 years)

    Pros

    Was able to work on new technologies and add immediate value due to short implementation cycles. Work/Life balance was very good and the company had a good training budget. I was able to obtain multiple certifications and my MBA while employed at the company.

    Cons

    Politics are horrible. Orgs do not talk to each other and have their own agenda. Initiatives get squashed after months of work due to some director changing their mind about the project.

    Advice to ManagementAdvice

    Middle management needs to stop trying to control first level management. Set direction but don't tell them how to get it done. Provide a positive outcome and trust subordinates will figure it out how to accomplish it on their own.

    Recommends
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    A shady un-ethical company that treats their employees poorly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graphic Designer in San Diego, CA (US)
    Former Employee - Graphic Designer in San Diego, CA (US)

    I worked at Bridgepoint Education full-time (more than 5 years)

    Pros

    They motivate their employees using fear tactics.

    Cons

    Low moral. Horrible HR practices. Employee churn and burn mill.

    Advice to ManagementAdvice

    respect your employees and motivate them with incentives rather than fear.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    100% sales job disguised as an advisor position. Very dysfunctional company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor in San Diego, CA (US)
    Former Employee - Admissions Counselor in San Diego, CA (US)

    I worked at Bridgepoint Education full-time (less than an year)

    Pros

    The ONLY benefit of working at Ashford University/Bridgepoint education was the people you meet and work with. You feel as if you are at war to save your job and you learn to make friends with others knowing that at any point in time they will fire you or your friends for little to no reason. It's only a matter of time it's not if, it's when.

    Cons

    They basically hire people knowing that they will either quit or they will lay them off for no apparently reason. There is no job stability here and management is done with a stick, the only carrot is you get to keep your job. There is no Reward for doing a good job or exceeding expectations other than keeping your job. This is 100% a sales job where you will be ground down to get numbers yet there is no additional compensation no matter how well you do. I was hired in a group of 50 people in one hiring session and within six months there were three of us left. There are a dozen reasons why this is the case but for the most part it is just a miserable place to work. If you are thinking about working for this company consider it a short-term opportunity as they are completely schizophrenic in they're hiring processes and they are basically a sinking ship as they cannot compete with the real colleges out there for now offering online educations. Don't let the starting pay fool you it is not worth it you will be miserable and depressed looking for new job within three months guaranteed... I was in your shoes looking at these posts 10 months ago and wish I took the more seriously. Do not work for this company if you cherish your sanity. I am now stuck looking for new job having wasted 10 months at Ashford University and after knowing what that place is all about I am embarrassed to put them on my resume.This company is based upon scamming people into educational programs which are very seldomly completed because they get NO HELP from over worked teachers and burdened the students with Thousands of dollars in debt. The upper management just keeps getting richer on the backs of those below them.

    Advice to ManagementAdvice

    Management is clueless, they have no idea what is really going on within the company and if they did I don't think they are capable of changing any of the problems which are systemic.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Phone sales nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enrollment Advisor in San Diego, TX (US)
    Former Employee - Enrollment Advisor in San Diego, TX (US)

    I worked at Bridgepoint Education full-time (less than an year)

    Pros

    They pay you, team atmosphere is fun

    Cons

    You have to sell degrees to people that don't need them

    Advice to ManagementAdvice

    Hand out leads more evenly

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    A great experience on company politics, adding 'spin' to your email replies and testing your patience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA (US)
    Current Employee - Anonymous Employee in San Diego, CA (US)

    I have been working at Bridgepoint Education full-time (less than an year)

    Pros

    Your surrounding coworkers aren't blinded by the obstacles - they get it and can definitely empathize. You can get tuition reimbursement if electing to do your education through Bridgepoint products.

    Cons

    The lack of product ownership, planning/roadmapping and busy work really takes a toll. The amount of technical debt can be addressed but stakeholders don't push that effort as a top priority. It's a very reactionary environment, so take note of that. Real work and forward thinking approaches are overlooked for the 'ASAP' or 'shoot now ask questions later' strategy.

    Advice to ManagementAdvice

    Create next year's roadmap. Get resources. Maintain resources. Rinse. Repeat.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Interesting work and great people, but incompetent upper management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Diego, CA (US)
    Former Employee - Anonymous Employee in San Diego, CA (US)

    I worked at Bridgepoint Education full-time (more than 3 years)

    Pros

    Perks were pretty good - free coffee/tea, causal work environment, discounted tuition for employees and spouse. Really nice coworkers. Interesting work assignments.

    Cons

    Priorities kept changing, It was always the flavor of the month, so it seemed like there were no long term strategy and planning, at least from the individual contributor level. In terms of promotions, it wasn't about whether you were a strong performer. There was a lot of politics and playing favorites, so that resulted in very incompetent people at very high levels of the organization.

    Advice to ManagementAdvice

    Please be more transparent about strategic plan and road map. If you don't trust your employees enough to share it with them, then you don't trust them to be able to carry you through difficult times.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Heavy focus on pushing students into class

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enrollment Advisor in San Diego, CA (US)
    Former Employee - Enrollment Advisor in San Diego, CA (US)

    I worked at Bridgepoint Education full-time (less than an year)

    Pros

    The sales staff/Enrollment Advisors are hard working, intelligent, fun, upcoming young professionals. Earning potential can be very good.

    Cons

    Bridgepoint accreditation has been called into question because they are targeting financially challenged students that want financial aid possibly more than a degree. The focus is to sign up students and sign up student loans. Retention is an issue, and one that in 2013 called into question the school's WASC accreditation. WASC was looking at retention and the percentage of students using student loans to fund their education. A Student Retention team was created in 2013 to assist in keeping students in class. Once WASC accreditation was reinstated, 95% of the team was fired. This seems short sited.

    Advice to ManagementAdvice

    Take a more collaborative approach to engaging your team in goals. The more you treat your counselors as colleagues that can help you solve your revenue goals, the more success you will have. Have senior members work more directly with newer members. Management using tactics like advising counselors Saturdays are mandatory overtime, when in reality are completely voluntary is insulting. Incorporate the idea of work life balance. Employees that feel like only labor laws are saving them from working 24 hour shifts are not happy employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Scam!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor in San Diego, CA (US)
    Former Employee - Admissions Counselor in San Diego, CA (US)

    I worked at Bridgepoint Education full-time (less than an year)

    Pros

    College-feel environment which is great for younger employees when it comes to making friends and enjoying coworkers' company.

    Cons

    Lies all over. Managers are afraid to lose their jobs, counselors do not know how to cheat the system, turnover is crazy, etc..

    Advice to ManagementAdvice

    INTEGRITY!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Understanding what the job is

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Inquiry Coordinator in Poway, CA (US)
    Current Employee - Student Inquiry Coordinator in Poway, CA (US)

    I have been working at Bridgepoint Education full-time (more than an year)

    Pros

    Friendly co-workers.
    Some very reasonable management.
    An environment that says they are listening from the bottom up.

    Cons

    Lots of phone calls and meetings.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    No Honor & Integrity - w/ company since 2007

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Institutional Research in San Diego, CA (US)
    Current Employee - Institutional Research in San Diego, CA (US)

    I have been working at Bridgepoint Education full-time (more than 5 years)

    Pros

    Free or discounted tuition offered to employees, spouses, and dependents who attend Ashford University or University of the Rockies. Casual dress and work environment.

    Cons

    Education and for-profit are huge contradictions. The focus is not on empowering and engaging students, its increasing enrollment and the amount of government financial aid paid to your institution. The struggling enrollment numbers have created layoffs every six months since 2012.

    Advice to ManagementAdvice

    The organization is too fr gone for advice. Things are not going to change. It is up to the employees to recognize the organization does not have the students or employees best interest at heart. Collect your paycheck, learn as much as you can, get your diploma, and move on.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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