Glassdoor is your free inside look at Brinker reviews and ratings - including employee satisfaction and approval ratings for Brinker CEO Doug Brooks. All 51 reviews are posted anonymously by Brinker employees.
69% of the CEO
Doug Brooks
Former Employee – worked at Brinker part-time for less than a year
Pros – Managers are some of the best in the industry. In confluence with the sincere, caring work environment, it is second to none. Excellent employee training.
Cons – Hard to get full time as a server. However 30 hours is considered full time in the food industry by many, so that may be why.
Advice to Senior Management – Delineate side work so that staff is not responsible for designating duties. This would help to ensure equity in designation of side work.
Yes, I would recommend this company to a friend
2013-04-16 19:50 PDT
Current Employee – been working at Brinker full-time for more than 3 years
Pros – There are many nice people and a relaxed work environment.
Cons – New management is trying to make Brinker better but in doing so, they loose what sets Brinker apart. Things aren't the same anymore and every decision that is made seems to make things worse.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-26 13:51 PDT
Current Employee – been working at Brinker full-time for more than 8 years
Pros – Love Chili's. Flexible work hours and schedule. Pay for performance, the bette you do, the better you make.
Cons – Health benefits are sub par. Used to be an industry leader in this, but have fallen way behind.
Advice to Senior Management – Think 5-10 years ahead. Unemployment will return to the lows it was 5-6 years ago, at which point you will need something to attract talent.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-31 10:28 PDT
Former Employee – worked at Brinker full-time for more than 7 years
Pros – Great culture, career developers, many professional connections
Cons – Siloed departments, needs more R&D for future growth
Yes, I would recommend this company to a friend
2013-03-05 11:56 PST
Former Employee – worked at Brinker full-time for more than 8 years
Pros – Compensation, structure, ability to move up and be promoted from within.
Cons – Huge company, small budgets, very share holder oriented.
Advice to Senior Management – Put more stock into employee ability to move intra-company.
Yes, I would recommend this company to a friend
2013-01-29 09:38 PST
Former Employee – worked at Brinker part-time for more than a year
Pros – -Occasionally good tips
- Nice coworkers
Cons – - Management will throw any employee "under the bus" and/or terminate them for any minor reason (if you're not randomly on their good side) without any counseling or correction first.
- Unreasonable work conditions due to firing people without hiring/cross training additional employees to fill the positions.
- Cannot speak your mind/voice reasonable opinions without repercussions.
- Management (as well as the employee New Hire booklet) is unknowledgeable of employee rights and laws.
- Empty promises of cross-training and promotions, cannot ask for any without getting shot down with no explanation. Only put where they want you without given the chance to prove yourself in other areas they still need someone.
Advice to Senior Management – Try supporting your employees for once. At least give them a chance instead of always siding with every dissatisfied customer you encounter.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-03-03 13:21 PST
Former Employee – worked at Brinker full-time for more than 10 years
Pros – I don't have to work there anymore
Cons – New upper management are the same people that destroyed Macaroni Grill (when was the last time yo ate there?)
All grills have been taken out (it still says grill above the door though... not too honest) and replaced with infared convection microwaves. But staff is trained to LIE to guests about this...SHADY!!!
Tenured employees are shown the door because they want to "change the culture" every six months
Bartenders are required to WATERDOWN drinks!!!!
Advice to Senior Management – Go back to fast food where you belong!
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-01-17 22:09 PST
Former Employee – worked at Brinker as an intern for less than a year
Pros – Very friendly yet professional environment. Most employees have been at the company for long-long time. Says a lot about the company culture.
Cons – Low attrition makes it difficult to create new positions.
Advice to Senior Management – Great leadership team.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-10-21 14:30 PDT
Former Employee – worked at Brinker full-time for more than 8 years
Pros – great culture, fun place to work
Cons – downsizing, sold brands and jobs were eliminated
Advice to Senior Management – take care of people
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-09-26 19:19 PDT
Current Employee – been working at Brinker full-time for more than 8 years
Pros – Although there has been a lot of turnover, there are still phenomenal people at Brinker. I very much enjoy working with them every day and moving the business forward.
Cons – More and more of the new people in the company embody the "what have you done for me lately" mentality. While driving for some monthly result, they drive over coworkers. Several months of this sort of behavior has taken its toll, creating more and more of an "us vs. them" attitude. Brinker is losing its family unity.
Advice to Senior Management – The focus on listening to the managers and flattening communication with the field has been great. There is no reason that we had to stop doing the same at the Home Office. The Home Office is smaller than ever, yet the casual face-to-face with leadership is at an all-time low.
No, I would not recommend this company to a friend
2012-09-07 20:32 PDT
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