Brinker Reviews

Updated 19 August 2014
Updated 19 August 2014
83 Reviews
3.4
83 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Brinker Chairman, President, and CEO Doug Brooks
Doug Brooks
43 Ratings

Review Highlights

Pros
  • Flexible hours during down times (in 5 reviews)

  • Compensation, structure, ability to move up and be promoted from within (in 3 reviews)


Cons
  • long hours management can treat you like a child (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Managing Partner/General Manager  in  Fort Worth, TX (US)
    Current Employee - Managing Partner/General Manager in Fort Worth, TX (US)

    I have been working at Brinker full-time for more than 10 years

    Pros

    Money was great after many years with the company. great leadership training

    Cons

    Expectations of performance outcomes were unattainable. It was always stated it was as simple as serving burgers and beer but that was 30 years ago. The dynamics of the company became very complex with entirely too many plates spinning at one time

    Advice to ManagementAdvice

    very stressful physically and mentally. Very difficult to balance quality of life

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Brinker has ongoing changes for their operations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Brinker full-time for more than 10 years

    Pros

    Brinker has ongoing training and development. They are always looking forward to better their operations.

    Cons

    Changes for the operators happen all at one time and you are expected to excel in every area of change in a short period of time.

    Advice to ManagementAdvice

    Get to know all levels of your management and team members. Don't just take the word of your buddies.

    Recommends
  3.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brinker as an intern

    Pros

    Great culture, great work life balance

    Cons

    Change can happen quickly, but some thungs needed for approval may take long to accomplish

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Coworkers, but rude customers.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Wait Staff  in  Grand Rapids, MI (US)
    Current Employee - Server/Wait Staff in Grand Rapids, MI (US)

    I have been working at Brinker part-time for more than a year

    Pros

    -Coworkers make the job fun
    -Almost like a family with the other workers
    -50% off on days you work and 25% off the days you don't
    -Decent money being made if you work for it
    -Flexible hours, and others are always eager to pick up shifts you don't want or can't have
    -New Management already better than previous GM

    Cons

    -Customers are often rude
    -treated like a servant and not a server
    -felt like a punching bag for customers who had a bad day
    -Rarely acknowledged for what we did right, and always acknowledged for what we did wrong.
    -On some occasions, you may walk out of a lunch shift with $8 dollars for two hours of work.

    Recommends
    Neutral Outlook
  6.  

    It's no longer the company Norman Brinker envisioned.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Brinker full-time for more than 10 years

    Pros

    The Chili's and Maggiano's brands are strong and solid within the restaurant industry. Work hard and play hard are still part of the culture. Most everyone there is top-notch to work with. Community involvement is encouraged.

    Cons

    Team building and relationships, although "encouraged" are not always that easy unless you are "accepted" into the clique that runs your restaurant, brand or department. Benefit programs are expensive compared to other companies.

    Advice to ManagementAdvice

    The "in" people are not always the best in the business. You've let a lot of star players go to the benefit of your competitors.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    People company first with a huge emphasis on living the company culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dallas, TX (US)
    Current Employee - Anonymous Employee in Dallas, TX (US)

    I have been working at Brinker full-time for less than a year

    Pros

    Discounts at company-owned restaurants, great office location, work-life balance

    Cons

    Lack of onboarding and formal training for new employees

    Advice to ManagementAdvice

    Work on hiring practices and improve selectivity

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    It's a server job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Brinker part-time for more than a year

    Pros

    Flexible hours during down times. Fun crew to work with. Understanding management

    Cons

    Working on holidays mandatory. Restaurant is beginning to cater more to lower class customers. Identity crisis, do we want to be fine dining or do we want to be casual?

    Advice to ManagementAdvice

    Quit catering to the lower class.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brinker

    Pros

    fun working atmosphere. Every day is different.

    Cons

    Ever changing rules. Management didn't follow through with their promises.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender  in  Decatur, TX (US)
    Current Employee - Bartender in Decatur, TX (US)

    I have been working at Brinker full-time for more than 3 years

    Pros

    very flexable easy money always changint

    Cons

    long hours management can treat you like a child

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Working for the Brinker company has been good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Saskatoon, SK (Canada)
    Current Employee - Server in Saskatoon, SK (Canada)

    I have been working at Brinker part-time for more than 3 years

    Pros

    The job atmosphere at the Brinker position is great. Friendly co workers and good site set up. Pay average for the industry.

    Cons

    Some of the customers can be unpleasant at times.

    Recommends
    Neutral Outlook
    No opinion of CEO

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