British Heart Foundation

  www.bhf.org.uk
  www.bhf.org.uk

British Heart Foundation Reviews

Updated 5 November 2014
Updated 5 November 2014
10 Reviews
3.7
10 Reviews
Rating Trends

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Approve of CEO
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Peter Hollins
3 Ratings

Employee Reviews

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  1.  

    Retail assistant at a BHF store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Assistant
    Former Employee - Retail Sales Assistant

    I worked at British Heart Foundation part-time (less than an year)

    Pros

    You feel like you are contributing to a genuinely great cause. The fundraising aspects of the role are particularly fun and get you out of the monotony of retail.

    Cons

    The store was overfilled with stock. I know this was to maximise sales, but on busy days it often felt overwhelmingly crowded which made it difficult to spot shoplifters.

    Advice to ManagementAdvice

    It is difficult to give advice to the store managers, as I know they are already under immense pressure from area managers.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Working at the British Heart Foundation gave me a feeling that I was helping people to help others.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Volunteer in West Bromwich, England (UK)
    Former Employee - Volunteer in West Bromwich, England (UK)

    I worked at British Heart Foundation as an intern (less than an year)

    Pros

    My role was to help the shop look approachable. This meant arranging the shelves to entice the customers into the shop. The instructions that I received were easy to understand and to execute. It was also a friendly and polite place to be and work.

    Cons

    I do no think that there were any challenges or drawbacks of working for the British Heart Foundation. It was an enjoyable experience.

    Advice to ManagementAdvice

    I do not think that there is any advice that I can give to the management except to keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Adminsitration in London, England (UK)
    Former Employee - Adminsitration in London, England (UK)

    I worked at British Heart Foundation full-time (more than 3 years)

    Pros

    Working for a worthy cause is a great motivator.
    Great location.
    Great socially.
    Good pay.

    Cons

    Management don't always listen to advice of knowledgeable employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Volunteered my time as a Retail Sales Assistant in BHF Walthamstow, London

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Assistant in London, England (UK)
    Former Employee - Retail Sales Assistant in London, England (UK)

    I worked at British Heart Foundation as a contractor (less than an year)

    Pros

    You get to meet all sorts of people from various backgrounds with interesting stories to tell. Learn no skills and techniques, get discounted clothing items and sometimes permission to keep goods they plan to junk. You are trusted with responsibilities and down the line cash handling.

    Cons

    Lack of opportunities to progress onto payment role, management can be very hipocritical. Too many tasks being assigned to you, shortage of staff in shifts while other shifts may end up being over staffed. Lazy paid staff members, volunteers often worker much harder and put in more effort.

    Advice to ManagementAdvice

    Treat volunteers and staff members on payroll fairly. Consider promoting volunteers looking for progression and income. Staff motivation and appraisal, organised shifts so there is qual balance of workers in each shift. Learn to take your own advice. Stop stealing from donations and use staff discounts like other staff are required to.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    A lot of autonomy... maybe too much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Electronic Function Tester in Colchester, England (UK)
    Current Employee - Electronic Function Tester in Colchester, England (UK)

    I have been working at British Heart Foundation part-time (less than an year)

    Pros

    My role involved fixing electronic and electrical donations in order to ensure their safe operation.
    I was granted a lot of autonomy in that I had a very flexible work schedule and training was short but effective.

    Cons

    Not a lot to complain about for what the job was. I don't feel that I would have been able to grow much in my role due to the nature of the job. Meaning I was unlikely to receive a pay rise either.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    A great cause and a great job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at British Heart Foundation full-time (more than an year)

    Pros

    The organisation is constantly looking to improve it's performance and try new ventures.

    There is freedom to go about your job in the way that you think is best for the charity.

    Cons

    Little training on offer
    Very London focused, would have I love to London Head Office (GLH) to progress.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Exelent!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at British Heart Foundation

    Pros

    A very friendly staff, great fun, never boring every day is diferent.

    Cons

    Very fast pace, streamily bussy emviroment.

    Advice to ManagementAdvice

    To find time to socialice with managers from our partners shops and volunteers alike.

  9.  

    friendly environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Volunteer in London, England (UK)
    Former Employee - Volunteer in London, England (UK)

    I worked at British Heart Foundation as an intern (less than an year)

    Pros

    friendly co-workers great to work with, make you feel part of the team. Nice small charity shop on the high street.

    Cons

    Unpaid as its volunteering job. But there should have been some benefits considering its unpaid

    Neutral Outlook
    Approves of CEO
  10.  

    Charity work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Charity Work in Kent, England (UK)
    Former Employee - Charity Work in Kent, England (UK)

    I worked at British Heart Foundation part-time (less than an year)

    Pros

    Good service and good staff

    Cons

    Talking to staff more with trainings

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    BHF store managers appear to lack management experience and understanding of working with disabled staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Aberdeen, Scotland (UK)
    Former Employee - Sales in Aberdeen, Scotland (UK)

    I worked at British Heart Foundation full-time (more than 3 years)

    Pros

    Most people are caring, willing to work hard and cope with people with disabilities with respect

    Cons

    Experience has shown that some stores have a high turnover of managers many of whom stay for less than a few months. Managers are supported by Head Office HR in treating disabled people in ways that clearly skirt the law.

    Advice to ManagementAdvice

    You get more out of staff if you treat them with respect and reward them for their work.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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