CSG Systems International

www.csgi.com

CSG Systems International Reviews

Updated 19 January 2015
Updated 19 January 2015
58 Reviews
3.3
58 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CSG Systems International President, CEO, and Director Peter E. Kalan
Peter E. Kalan
32 Ratings

Review Highlights

Pros
  • Work life balance - dont have to work crazy hours (in 6 reviews)

  • Its a relaxed place where you are free to work from home whenever you want (in 4 reviews)


Cons
  • Too much opportunities for career growth (in 3 reviews)

  • Revenue is coming few customers also consolidation (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Okay, small to medium sized company with lack of good management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Test Engineer in Denver, CO (US)
    Former Employee - Test Engineer in Denver, CO (US)

    I worked at CSG Systems International full-time (more than a year)

    Pros

    Benefits; some flexibility in work environment and schedule; work from home capability and hours worked.

    Cons

    Poor management style and problem with trust and integrity.

    Advice to ManagementAdvice

    Need more experienced managers that can lead a team within Agile/Scrum methodology.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Not a Safe place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG Systems International full-time (more than 3 years)

    Pros

    No good things except good at one thing that is flexible to work from home

    Cons

    Even the un-experienced employees also can become managers at this company. Any thing can happen in this company
    from the past 2-3 years there are no projects implemented successfully there is no improvement in revenue of the company as a result to compensate lot of laid-offs due to lack of experience for the managers they don't know how to keep there employees feel there job is secure and safe. as a lot of moves from company looking for better opportunities outside of the company

    If they don't meet the revenue they meet by laying off the employees.
    At this company you should have the command and dont fear about reporting back to the higher authorities these are the things that are going on for the past 2-3 years

    Advice to ManagementAdvice

    MAKE THE EXPERIENCE PEOPLE AS MANAGER

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG Systems International full-time (more than 5 years)

    Pros

    Great work life balance. Wonderful and talented people. A great industry to be in at this time. A growing company with competitive salaries.

    Cons

    Sometimes rigid corporate structure. Promotions from within are slow and sometimes very hard.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    A good company, and a good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG Systems International full-time (more than 5 years)

    Pros

    A company of professionals. Has many opportunities, if you can navigate some bureaucracy.

    Cons

    Slow moving to new implementations.

    Advice to ManagementAdvice

    Remove red tape obstacles.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    CSG - Safe bet for retirement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG Systems International full-time

    Pros

    if you need a 8 to 5 job and not stimulate your brain this is a perfect company to work for.

    Cons

    You can sit tight and watch the spineless executives take no risk

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Negatives slightly outweigh the positives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Administrator
    Current Employee - Systems Administrator

    I have been working at CSG Systems International full-time

    Pros

    Work schedule is pretty flexible. Pay is pretty good. Seems like most lower management is down to earth and good to work for.

    Cons

    Leadership communicates with employees like they are marketing to their clients. Middle management stuck in perpetual bureaucracies where progress is measured in millimeters. Company is consumed by endless paperwork. Every new project is a priority with not enough manpower to keep up.

    Advice to ManagementAdvice

    CSG used to be a place people raved about working at, no longer. Stop investing in resiliency after resiliency plan and try looking to your employees for solutions. Morale is at an all time low, time to act.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Good employer, but not as great as it once was

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG Systems International full-time

    Pros

    Pretty flexible work schedule. Casual dress code. Super nice people. Decent pay. Broad use of technology provides many job opportunities.

    Cons

    Not the company it used to be. Seems to be confused on if it wants to go wide or go deep. Chicago influence has changed the once-wonderful Omaha / Denver culture.

    Advice to ManagementAdvice

    Too many major changes all at once. No one feels setup to succeed.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG Systems International full-time (more than 3 years)

    Pros

    CSG is a great place to work, the work is challenging and the coworkers are great. The benefits are good and the managers treat you with respect. The culture and values of the company are great, it feels like a family and you are treated like one.

    Cons

    I can't think of any cons currently. The clients are demanding as should be expected.

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    OK place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Development Engineer in Omaha, NE (US)
    Former Employee - Senior Software Development Engineer in Omaha, NE (US)

    I worked at CSG Systems International full-time (more than 5 years)

    Pros

    Very good source control and build management.
    Most people are great to work with.
    Usually up to date with latest software.
    Causal dress code.
    Flexible hours accommodate people whose children have early morning school activities.

    Thanks to some good management choices, software development practices visibly improved over what they used to be in 2008.

    Cons

    Frequent layoffs in the past 5 years.
    Several multi-million dollar project failures.

    Advice to ManagementAdvice

    I watched members of another development team quit one after another after another due to one specific toxic individual. How did management allow this to happen?

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Should have stayed put..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG Systems International full-time (more than 10 years)

    Pros

    Great benefits and ok pay for area.

    Cons

    If your not part of the 'in' crowd, then your labeled and pushed out. Promoting is not easy unless you want hard hours. HR will not get back to you after your leave the company, even after multiple calls and emails.

    Advice to ManagementAdvice

    You should take stock in your employees and not see them as a cash cow.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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