CSG Systems International

  www.csgi.com
  www.csgi.com

CSG Systems International Reviews

Updated 9 December 2014
Updated 9 December 2014
56 Reviews
3.1
56 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CSG Systems International President, CEO, and Director Peter E. Kalan
Peter E. Kalan
32 Ratings

Review Highlights

Pros
  • Work life balance - dont have to work crazy hours (in 6 reviews)

  • Its a relaxed place where you are free to work from home whenever you want (in 4 reviews)


Cons
  • Too much opportunities for career growth (in 3 reviews)

  • Revenue is coming few customers also consolidation (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Forward thinking company...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Instructional Designer in Centennial, CO (US)
    Current Employee - Senior Instructional Designer in Centennial, CO (US)

    I have been working at CSG Systems International as a contractor (more than an year)

    Pros

    CSG assembled a very strong team to assist with providing the training for an Oracle 12.1 upgrade. Good project management and good people to work with.

    Cons

    The project was daunting and the task to train over 8500 employees on all of the new processes was difficult. Most of the SME's involved were very pro-active but several were difficult to work with.

    Advice to ManagementAdvice

    Convince the SME's to be more available to the training team.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Software Quality Assurance Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Quality Assurance Engineer in Denver, CO (US)
    Former Employee - Software Quality Assurance Engineer in Denver, CO (US)

    I worked at CSG Systems International full-time (more than 3 years)

    Pros

    Great staff, challenging projects and management respects and values their IT departments.

    Cons

    Senior Management doesn't always promote from within. A bit bureaucratic. Advancement is slow.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Not the great company it once was

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services in Omaha, NE (US)
    Former Employee - Client Services in Omaha, NE (US)

    I worked at CSG Systems International full-time (more than 10 years)

    Pros

    Casual dress code, great benefits and outstanding new facility in Omaha.

    Cons

    Layoffs are frequent and without any rhyme or reason. (Quick to fire veterans and new employees alike) Workers fear for their jobs constantly, and are very quick to fend for themselves; This crushes any sort of "team" collaboration-based environment, and harms ever level of the company. Company is generally disliked by customers, creating a difficult work setting, especially for those who are customer facing.

    Advice to ManagementAdvice

    Practice what you preach and practice "open communication" with your employees. 10 years ago, the company would gather quarterly for an open discussion on that quarter's financial situation. That is long a thing of the past, and employees who are left in the dark are left speculate constantly.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good place to work, but there are drawbacks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Developer in Bloomfield, NJ (US)
    Former Employee - Lead Developer in Bloomfield, NJ (US)

    I worked at CSG Systems International full-time (more than 5 years)

    Pros

    Stable work environment. Overall, decent compensation/benefits. Good work gets recognized and rewarded.

    Cons

    Dysfunctional internally.....have trouble believing the company can be competitive in the long term without a major change in management....which did not seem likely while I was employed there. Lots of dead wood , so it's not a good place for a junior IT person to get exposed.

    Advice to ManagementAdvice

    Make people accountable for bad decisions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Did the job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG Systems International full-time

    Pros

    Location location location location location

    Cons

    Culture culture culture culture culture

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Growing internationally,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG Systems International

    Pros

    Big, challenging environment, changing fast.

    Cons

    Revenue is coming few customers also consolidation.

  8.  

    Not a company that I want to spend the rest of my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Software Designer in Rockville, MD (US)
    Former Employee - Lead Software Designer in Rockville, MD (US)

    I worked at CSG Systems International full-time (more than 3 years)

    Pros

    Stable, work/life balance. Location is great:Colorado

    Cons

    Too much opportunities for career growth

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Good for starters, flexible, good environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG Systems International full-time (more than 3 years)

    Pros

    Flexibility, good environment, good for beginners

    Cons

    Lack of learning curve and no potential for upward movement

  10.  

    Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG Systems International

    Pros

    Flexible, professional atmosphere, cutting edge technology

    Cons

    Very sensitive to market and more layoffs.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Analyst in Omaha, NE (US)
    Current Employee - Business Analyst in Omaha, NE (US)

    I have been working at CSG Systems International

    Pros

    People are great and very intelligent.

    Cons

    Process is a bit overburdened, but does help create consistency.

    Advice to ManagementAdvice

    Setup formal mentoring program for employees.

    Recommends
    Approves of CEO

Work at CSG Systems International? Share Your Experiences

CSG Systems International

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.