CSG Systems International

  www.csgi.com
  www.csgi.com

CSG Systems International Reviews

Updated 10 November 2014
Updated 10 November 2014
54 Reviews
3.3
54 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CSG Systems International President, CEO, and Director Peter E. Kalan
Peter E. Kalan
31 Ratings

Review Highlights

Pros
  • Work life balance - dont have to work crazy hours (in 6 reviews)

  • Its a relaxed place where you are free to work from home whenever you want (in 4 reviews)


Cons
  • Too much opportunities for career growth (in 3 reviews)

  • Revenue is coming few customers also consolidation (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Software Quality Assurance Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Quality Assurance Engineer in Denver, CO (US)
    Former Employee - Software Quality Assurance Engineer in Denver, CO (US)

    I worked at CSG Systems International full-time (more than 3 years)

    Pros

    Great staff, challenging projects and management respects and values their IT departments.

    Cons

    Senior Management doesn't always promote from within. A bit bureaucratic. Advancement is slow.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good place to work, but there are drawbacks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Developer in Bloomfield, NJ (US)
    Former Employee - Lead Developer in Bloomfield, NJ (US)

    I worked at CSG Systems International full-time (more than 5 years)

    Pros

    Stable work environment. Overall, decent compensation/benefits. Good work gets recognized and rewarded.

    Cons

    Dysfunctional internally.....have trouble believing the company can be competitive in the long term without a major change in management....which did not seem likely while I was employed there. Lots of dead wood , so it's not a good place for a junior IT person to get exposed.

    Advice to ManagementAdvice

    Make people accountable for bad decisions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Did the job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG Systems International full-time

    Pros

    Location location location location location

    Cons

    Culture culture culture culture culture

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Growing internationally,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG Systems International

    Pros

    Big, challenging environment, changing fast.

    Cons

    Revenue is coming few customers also consolidation.

  6.  

    Not a company that I want to spend the rest of my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Software Designer in Rockville, MD (US)
    Former Employee - Lead Software Designer in Rockville, MD (US)

    I worked at CSG Systems International full-time (more than 3 years)

    Pros

    Stable, work/life balance. Location is great:Colorado

    Cons

    Too much opportunities for career growth

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Good for starters, flexible, good environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG Systems International full-time (more than 3 years)

    Pros

    Flexibility, good environment, good for beginners

    Cons

    Lack of learning curve and no potential for upward movement

  8.  

    Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG Systems International

    Pros

    Flexible, professional atmosphere, cutting edge technology

    Cons

    Very sensitive to market and more layoffs.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Analyst in Omaha, NE (US)
    Current Employee - Business Analyst in Omaha, NE (US)

    I have been working at CSG Systems International

    Pros

    People are great and very intelligent.

    Cons

    Process is a bit overburdened, but does help create consistency.

    Advice to ManagementAdvice

    Setup formal mentoring program for employees.

    Recommends
    Approves of CEO
  10. 1 person found this helpful  

    Satisfied but definitely room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Information Technology in Omaha, NE (US)
    Current Employee - Information Technology in Omaha, NE (US)

    I have been working at CSG Systems International

    Pros

    The work environment is pretty friendly
    Very casual dress code is a bonus
    Benefits are above average from what I know about.

    Cons

    Information passed down from upper management is much too vague and generic.
    A lot of situations where the right hand doesn't know what the left hand is up to.
    Quick to bring the hammer down on what is viewed from upper management as a problem but extremely slow to reverse when the situation shows it's justified.

    Advice to ManagementAdvice

    Upper management needs to find a way to truly communicate better with the average employee. They do a good job at regular generic updates but those just don't seem to be effective.

    No opinion of CEO
  11.  

    Feel lucky to be employed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Denver, CO (US)
    Current Employee - Anonymous Employee in Denver, CO (US)

    I have been working at CSG Systems International

    Pros

    Decent pay, challenging work, good benefits & vacation.

    Cons

    The reviewer that commented "no rhyme or reason to layoffs" certainly hit the mark. They seem to have gone on unannounced without pattern or end for years. Unlike other layoffs I've experienced no explanation was given for the vast majority of them and no "end" ever announced.

    The comments about the acquisitions are things I've heard & felt more than once as well.

    Advice to ManagementAdvice

    Nothing to add to what's already been said.

    Disapproves of CEO

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