Capita Reviews

Updated 23 April 2015
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2.6
264 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Capita CEO Andy Parker
Andy Parker
4 Ratings

Pros
  • good work/life balance, plenty of activities and Summer/Winter events organised (in 12 reviews)

  • Flexible working and excellent training (in 7 reviews)

Cons
  • No support from senior management when dealing with operational staff (in 13 reviews)

  • Sometimes acts like a new company rather than an established one and career progression is confusing (in 8 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. it is a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Mumbai
    Former Employee - Associate in Mumbai

    I worked at Capita

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    good work culture , learning involved

    Cons

    Shift time , no growth , lots of hidden rules

    Advice to Management

    Leadership

  2. depressing and hostile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Pune
    Current Employee - Project Manager in Pune

    I have been working at Capita full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    6 hour minimum attendance window

    Cons

    everything else that one would hope for making a career.

    Advice to Management

    leave your castles and come on the ground and see the suffering.

  3. A good organisation to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA in Pune
    Current Employee - CSA in Pune

    I have been working at Capita

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The people, their tenure average tenure is 3.5 years

    Cons

    Achieving Targets on daily basis

    Advice to Management

    keep it up

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  5. Helpful (3)

    Hire & Fire

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Pune
    Former Employee - Anonymous Employee in Pune

    I worked at Capita full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I wasted all those 4 years of my life in Capita.

    Cons

    Process oriented with no concern towards employee. They will take no time to fire if account / client closes. Will not bother to relocate into other account. Low increments and less pay. They claim to have benchmark as per role and experience but I think that's of ages ago. The cafeteria is even worst.

    Advice to Management

    Get in touch with band 7/6 employees. They will share the truth. People at higher levels are always going to be diplomatic.

  6. Large company with less new business, only rely on few of the actual working force who know how to get job done.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Development Manager
    Current Employee - Web Development Manager

    I have been working at Capita full-time (More than 3 years)

    Positive Outlook
    Positive Outlook

    Pros

    Projects are good for people who are at starting phase of there career. Compensation is fine compared to other same industry. Few of the people are really good at there work and who are interested can learn a lot from them.

    Cons

    Project I am working has good exposure for people has this as first job or to an extent for intermediate but no more than that. There is no growth in terms of upper movement in hierarchy or learning new after sometime. Due to stringent cost issue there are lot of activities that are not done or delayed which affects employee moral.

  7. Average to company to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    Current Employee - Analyst in Mumbai
    Current Employee - Analyst in Mumbai

    I have been working at Capita

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    - good salary for management
     - growth opportunity for people with good boss-management skills

    Cons

    - no work-life balance
     - lot of politics
     - senior management completely unaware about the grass-root realities

    Advice to Management

    - please recruit knowledgeable people in middle & senior management

  8. Capita .Net Software Development Process - Pune

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Developer in Pune
    Former Employee - Senior Software Developer in Pune

    I worked at Capita

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    - Good Cafeteria.
    - Good Support from colleagues.

    Cons

    - Poor Management and Visualization.
    - Job Insecurity. Hire and Fire Mentality.
    - No work life balance : Be ready to work for 12 hours everyday.
    - Even we have to apply for leave on Saturday and Sunday.
    - Poor Architecture, No Technical Growth.
    - Too much work overload, with non realistic deadline.
    - Too much pressure created on developers.
    - More meetings and less work and strict deadline creates too much pressure on developers.
    - It is product based company and no product knowledge is provided to developer.
    - No Technical training provided to developers.
    - Poor Technical Architecture with lots of limitation again creates too much pressure on developer.
    - Learnt wonderful lesson from Capita : Be Cautious while choosing your next company.

    Advice to Management

    - Kindly work on above cons so CAPITA can be really a good place to work. Cons are not for criticizing company but just to improve work culture.

  9. Capita IT services Pune in Networking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Network Engineer in Pune
    Current Employee - Senior Network Engineer in Pune

    I have been working at Capita full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Compensation
    Extra work activities
    work life balance
    Fair HR policies
    Growth

    Cons

    Lack of good design
    Lack of process and slow system
    No transparency
    huge number of changes in management and company structure
    Job insecurity
    Bad management

    Advice to Management

    There should be transparency between management and employees.
    process should be designed to minimize routine work of employees and automate routine tasks.

  10. Capita BPO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounts Executive in Pune
    Former Employee - Accounts Executive in Pune

    I worked at Capita full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Work environment is good, Most of the things are streamlined

    Cons

    Less Salary and slow growth

    Advice to Management

    To provide extra monetary benefits to the performers.

  11. Balance of everything as long as one plans to stay at the base level,if u want to grow then this is not the place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Insurance Executive in Mumbai
    Former Employee - Senior Insurance Executive in Mumbai

    I worked at Capita full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Balance of Work,Personal space,Salary youll be able to work here for a very long time,can work here if u dont plan to get promoted

    Cons

    Too much politics,applying for IJPs is Hell. Most managers are WOMEN,Not employee friendly at all

    Advice to Management

    Control politics, focus to be employee friendly

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