Capita

  www.capita.co.uk
  www.capita.co.uk

Capita Reviews

Updated 19 December 2014
Updated 19 December 2014
216 Reviews
2.4
216 Reviews
Rating Trends

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Approve of CEO
Capita CEO Paul Pindar
Paul Pindar
64 Ratings

Review Highlights

Pros
  • good work/life balance, plenty of activities and Summer/Winter events organised (in 12 reviews)

  • Flexible working and excellent training (in 7 reviews)


Cons
  • No support from senior management when dealing with operational staff (in 13 reviews)

  • Sometimes acts like a new company rather than an established one and career progression is confusing (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Large company with less new business, only rely on few of the actual working force who know how to get job done.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Development Manager
    Current Employee - Web Development Manager

    I have been working at Capita full-time (more than 3 years)

    Pros

    Projects are good for people who are at starting phase of there career. Compensation is fine compared to other same industry. Few of the people are really good at there work and who are interested can learn a lot from them.

    Cons

    Project I am working has good exposure for people has this as first job or to an extent for intermediate but no more than that. There is no growth in terms of upper movement in hierarchy or learning new after sometime. Due to stringent cost issue there are lot of activities that are not done or delayed which affects employee moral.

    Positive Outlook
  2.  

    Capita .Net Software Development Process - Pune

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Developer in Pune
    Former Employee - Senior Software Developer in Pune

    I worked at Capita

    Pros

    - Good Cafeteria.
    - Good Support from colleagues.

    Cons

    - Poor Management and Visualization.
    - Job Insecurity. Hire and Fire Mentality.
    - No work life balance : Be ready to work for 12 hours everyday.
    - Even we have to apply for leave on Saturday and Sunday.
    - Poor Architecture, No Technical Growth.
    - Too much work overload, with non realistic deadline.
    - Too much pressure created on developers.
    - More meetings and less work and strict deadline creates too much pressure on developers.
    - It is product based company and no product knowledge is provided to developer.
    - No Technical training provided to developers.
    - Poor Technical Architecture with lots of limitation again creates too much pressure on developer.
    - Learnt wonderful lesson from Capita : Be Cautious while choosing your next company.

    Advice to ManagementAdvice

    - Kindly work on above cons so CAPITA can be really a good place to work. Cons are not for criticizing company but just to improve work culture.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Capita IT services Pune in Networking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Network Engineer in Pune
    Current Employee - Senior Network Engineer in Pune

    I have been working at Capita full-time (more than 3 years)

    Pros

    Compensation
    Extra work activities
    work life balance
    Fair HR policies
    Growth

    Cons

    Lack of good design
    Lack of process and slow system
    No transparency
    huge number of changes in management and company structure
    Job insecurity
    Bad management

    Advice to ManagementAdvice

    There should be transparency between management and employees.
    process should be designed to minimize routine work of employees and automate routine tasks.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Capita BPO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounts Executive in Pune
    Former Employee - Accounts Executive in Pune

    I worked at Capita full-time (more than 3 years)

    Pros

    Work environment is good, Most of the things are streamlined

    Cons

    Less Salary and slow growth

    Advice to ManagementAdvice

    To provide extra monetary benefits to the performers.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    Balance of everything as long as one plans to stay at the base level,if u want to grow then this is not the place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Insurance Executive in Mumbai
    Former Employee - Senior Insurance Executive in Mumbai

    I worked at Capita full-time (more than 5 years)

    Pros

    Balance of Work,Personal space,Salary youll be able to work here for a very long time,can work here if u dont plan to get promoted

    Cons

    Too much politics,applying for IJPs is Hell. Most managers are WOMEN,Not employee friendly at all

    Advice to ManagementAdvice

    Control politics, focus to be employee friendly

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    waste of time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Advisor in Pune
    Former Employee - Customer Service Advisor in Pune

    I worked at Capita full-time (more than an year)

    Pros

    shift timings with 7 hours log in

    Cons

    bad management, too much of office politics

    Advice to ManagementAdvice

    no use

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Mumbai
    Former Employee - Anonymous Employee in Mumbai

    I worked at Capita full-time (more than 5 years)

    Pros

    Good leave policy and good transport facility.

    Cons

    Compensation not as per the performance and no growth opportunities.

    Doesn't Recommend
    No opinion of CEO
  9.  

    Biased and unfair treatment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capita full-time

    Pros

    Very parent co is big with great vision

    Cons

    The head of department for support function is very biased and treats staff member unfairly

    Advice to ManagementAdvice

    They should bring in more transparency and should conduct skip level meetings

    Doesn't Recommend
    Neutral Outlook
  10.  

    Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Executive in Mumbai
    Former Employee - Senior Executive in Mumbai

    I worked at Capita full-time (more than 3 years)

    Pros

    career pathing, big organisation, average growth opportunities

    Cons

    bureaucratic, low compensation, poor & confused leadership.
    always in want of something that they themselves are not clear in their mind.
    The senior management, through their indecisiveness & poor knowledge are taking decisions & actions that are detrimental to the organisation's existence

    Advice to ManagementAdvice

    start educating yourselves with the grass root process, this would save the company from going down the drains.
    stop wasting the company's money on applications like WMS - waste of time & efforts.
    The person responsible for having brought this should be tried legally for malicious attempt to damage the company's resources, reputation & furure prospects

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Insurance Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Executive in Mumbai
    Current Employee - Insurance Executive in Mumbai

    I have been working at Capita full-time (less than an year)

    Pros

    Good Job timings
    No pressure.
    Reasonable Salary as a fresher.
    Good at Facilities.

    Cons

    *No adequate traning. They themselves not sure of what is to be taught.
    They waste your initial 3 to 4 months with the company doing nothing.
    Work culture is not that great.
    *Very less to learn.
    Career Opportunities almost == Nil

    Advice to ManagementAdvice

    Management is good. One advice to the management is that please focus on the training of a new hire. I am saying this personally because I faced a lot of hurdles as no proper training was provided(This happened because there is no such person called as Trainer).

    Doesn't Recommend
    Neutral Outlook

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