Charles Schwab

  www.schwab.com
  www.schwab.com

Charles Schwab Reviews

Updated 20 November 2014
Updated 20 November 2014
893 Reviews
3.2
893 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Charles Schwab President and Chief Executive Officer Walt Bettinger II
Walt Bettinger II
532 Ratings

Review Highlights

Pros
  • It does allow for a good work/life balance which was very important to me (in 77 reviews)

  • good benefits especially Sabbath every five years (in 57 reviews)


Cons
  • Not much room for growth in Indy unless you want to stay in a call center (in 45 reviews)

  • There are very few woman and people of color in middle and senior management (in 25 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Java Consultant in Bangalore
    Current Employee - Java Consultant in Bangalore

    I have been working at Charles Schwab as a contractor (more than an year)

    Pros

    Good work environment . .!!

    Cons

    Compensation not so great . .!!

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Great Company - Strong Ethics & Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Charles Schwab full-time (more than 8 years)

    Pros

    Schwab is an outstanding place to begin your career in financial services due to the emphasis on ethics, service and (in the call center) with no hard sales. Schwab lets you take the time to treat the client RIGHT and provides the infrastructure to do so. It is not perfect, but when you need help there is an SOS Team that you can call for ANY question on how to help the client and they will give you information on how to handle the call and help you find the correct procedure, department, etc. so that your learning and professionalism is supported at ALL times. I found the leaders to be inspirational and grounded - people who really care about the welfare of human beings. Our Executive VP in Denver (who has now left) knew every front line associate's name and knew something about their life. She knew ALL of the details about operations and set an amazing example- she would spend a certain number of hours every month taking client calls so that she had a clear understanding of the client experience - just like Chuck did when he started the company. Schwab also has a one month paid sabbatical for employees who work there for at least five years (you get one every five) on top of vacation. Benefits are very good, not great. Health Insurance, 401k, Life Insurance, etc. If you work hard and have a great attitude, you will have lots of opportunities to move up.

    Cons

    No raises for a very long time, and some support teams (which I worked for) are not as strongly recognized for their hard work due to the nature of their position and not having client contact.

    Advice to ManagementAdvice

    Loosen the purse strings for raises, and you will keep your most valued assets - your long-term employees. Walt Bettinger seems a great leader, but a little stringent with Operations costs at times. Sometimes it makes sense to give people a big financial moment with an unexpected stock award or bonus to keep them excited. Give your managers and leaders a little latitude to spend money in ways that will keep employees on site motivated - executive leaders off site can't be everywhere all the time and know what's going on locally. Competition for good people in the local area will sneak up on you and then you lose out.

    Recommends
    Approves of CEO
  3. 2 people found this helpful  

    My job at Charles Schwab was a good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Charles Schwab

    Pros

    The people at Schwab are great. They are extremely friendly and professional. They are flexible with respect to work schedules, as well as working remotely during inclement weather or when personal/medical appointments become necessary.

    Cons

    There is too much outsourcing at Schwab. While most of the analysis-intensive jobs are in the U.S., the majority of the actual technical jobs (particularly coding/programming positions) are contract positions in India.

    Advice to ManagementAdvice

    Bring more jobs back to the United States.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banking
    Current Employee - Banking

    I have been working at Charles Schwab full-time (more than an year)

    Pros

    You get out what you put in to it
    Supervisors back employees
    Time allowed to learn
    Good benefits

    Cons

    Brokers had the tough side

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    SI

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in San Francisco, CA (US)
    Former Employee - Senior Manager in San Francisco, CA (US)

    I worked at Charles Schwab full-time

    Pros

    Well organized, efficient, tech and marketing company

    Cons

    Very big, positions narrow in focus

    Advice to ManagementAdvice

    Need more entrepreneurial spirit

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Had a great manager and a relaxed atmosphere, but always got the work done.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Charles Schwab

    Pros

    Great products and great employees.

    Cons

    Not to much for advancement unless you want to move.

  8.  

    Creative and well organized Creative Department.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Art Director in San Francisco, CA (US)
    Former Employee - Senior Art Director in San Francisco, CA (US)

    I worked at Charles Schwab as a contractor (more than an year)

    Pros

    Nice pace of work, great hours and holiday time off between Christmas and New Years. The Creative Department ran very well with a very supportive studio.

    Cons

    You can only contract for one year at a time and then you must take 6 months off. They are moving to Texas.

    Advice to ManagementAdvice

    Keep going the way you are.

    Recommends
    Negative Outlook
  9.  

    company

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Charles Schwab

    Pros

    forced to enter info more than initially asked

    Cons

    be more clear about what is required to sign up

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Was a great place to work #notanymore

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in San Francisco, CA (US)
    Former Employee - Marketing Manager in San Francisco, CA (US)

    I worked at Charles Schwab full-time (more than 10 years)

    Pros

    Filled with genuinely nice, intelligent people who work hard. Secure buildings with lots of restaurants nearby.

    Cons

    Morale has spiraled down since approx. 2007. Executives (Vice Presidents and above) have free parking despite being the ones who can afford it. Pay is not competitive with other companies in same category. Bonuses were once performance based : work hard and you were rewarded. Several years ago bonuses became company performance based and the amount rec'd was a quarter at best of what a dedicated employee was awarded prior.

    Advice to ManagementAdvice

    Stop the condescending speeches : you amazingly have a lot of smart people working for you. Stop trying to spin reasons for low morale: all the attempts at "employee engagement" are sad affairs, if they even happen at all.
    All around the bay area, companies large like Schwab down to small start ups at least have a Christmas party. I was there for a dozen years and the our departments approved holiday party was usually held in the conference center at 4pm on a Thursday. Bottom line? Stop punishing your employees to save a dollar! When your employees realize they are underpaid, underappreciated and everyone on the top floor over there is living large? They will walk. I did.

    No opinion of CEO
  11. 1 person found this helpful  

    Great people that help each other

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in San Francisco, CA (US)
    Former Employee - Team Member in San Francisco, CA (US)

    I worked at Charles Schwab part-time (more than an year)

    Pros

    Everyone is there to help each other.

    Cons

    Long hours at times. When it was busy I never saw daylight.

    Advice to ManagementAdvice

    Hire more people.

    Recommends
    Neutral Outlook
    No opinion of CEO

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