Charles Schwab
3.1 of 5 753 reviews
www.aboutschwab.com San Francisco, CA 5000+ Employees

Charles Schwab Reviews

Updated Apr 10, 2014
All Employees Current Employees Only

3.1 753 reviews

                             

60% Approve of the CEO

Charles Schwab President and Chief Executive Officer Walt Bettinger II

Walt Bettinger II

(454 ratings)

54% of employees recommend this company to a friend
753 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Good work-life balance, good understanding on the industry"
    in 57 reviews
  • "Steady Company, Does good for the employees, nice to everyone and will provide good benefits"
    in 48 reviews
Cons:
  • "Bad pay, very monotonous call center, Micro managed call statistics"
    in 42 reviews
  • "Last few years lot of politics from senior management made this company a very bad environment"
    in 22 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
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  • Approves of CEO

1 person found this helpful  

Good company

Java Consultant (Current Employee)
Bangalore

I have been working at Charles Schwab as a contractor for more than a year

ProsGood work environment . .!!

ConsCompensation not so great . .!!

Advice to Senior ManagementNone

Yes, I would recommend this company to a friend

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Best of the brokerage firms. Great company values.

Investment Consultant (Former Employee)

I worked at Charles Schwab full-time

ProsSchwab offers thorough training that prepares you to perform your duties confidently and professionally. Employees are encouraged/required to get additional certifications. The company is extremely ethical and emphasizes the client's needs.

ConsCompany marketing initiatives and campaigns are constantly changing and rolled out too frequently. The compensation structure is complex and consists of too many variables/inputs. Quarterly targets are often set too high with seemingly little regard for the demographics of the individual branches.

Advice to Senior ManagementSimplify the compensation structure.

Yes, I would recommend this company to a friend

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Worked there for 7 years

Senior Manager (Former Employee)
San Francisco, CA (US)

I worked at Charles Schwab full-time for more than 5 years

ProsSalary, benefits, hours, nice people to work with

ConsPolitics, hard to change things, and conservative business

Yes, I would recommend this company to a friend

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Great company, good pay, long hours

Stock Broker (Former Employee)
Denver, CO (US)

I worked at Charles Schwab full-time for more than a year

Pros~Good pay, training, benefits, opportunity for advancement and movement within the company

ConsLong hours (10 hour days 4 days a week, which is nice for the 3 day weekend, of course) Difficult customers

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great place if you value a strong mission statement, putting the client first, and want to work with decent people

Managing Director (Former Employee)
San Francisco, CA (US)

I worked at Charles Schwab full-time for more than 8 years

ProsGreat work/life balance
Respectful and collaborative colleagues
Strong corporate culture with honorable values
Sabbatical!

ConsMinimal growth opportunities
Half of the remaining jobs in SF will soon be leaving for Denver
Work isn't really all that interesting
Mellow culture on the surface; passive-aggressive beneath
Like all large companies, benefits are decreasing year over year

Advice to Senior ManagementMost employees feel underpaid, undervalued, and under appreciated.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Overall it was a good experience.

Anonymous Employee (Former Employee)

I worked at Charles Schwab full-time for more than 8 years

ProsGood opportunities for those who work had and set goals and meet and exceed them.

ConsIt is like any other big company, phone center, production based call center.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Expect Change

QA Engineer (Current Employee)
Englewood, CO (US)

I have been working at Charles Schwab full-time for more than 3 years

Pros-great people within the Denver area
-401k, benefits and bonus opp
-challenging

Cons-bureaucratic / relationship driven environment
-constant change: must be adaptable and willing to perform new jobs
-poor training program

Advice to Senior ManagementInvest in employees, don't treat them like numbers.

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Ok to start your career

Project Manager (Current Employee)
San Francisco, CA (US)

I have been working at Charles Schwab full-time for more than 10 years

ProsGreat culture and nice people work here. Found some life-long career buddies here. If you are looking for a firm that really believes that they help the public, then look no further. These guys invented it.

ConsBonus structure and abundance of mid-level managers offer a stagnant CYA corporate environment. This is due to the size of the organization.

Yes, I would recommend this company to a friend

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They are ok.

Financial Consultant (BET) (Former Employee)

I worked at Charles Schwab full-time for more than 3 years

ProsAs long as Chuck is alive and somewhat involved, the vision will be consistent.
Health insurance benefits were once better but now about the same as everywhere else. Every 5 years you get a 30 day paid sabbatical.
Promotions are possible when you start in an entry-level position.

ConsCompensation is decent but you will never get rich.
Very few people ever start in an entry level position and get past low-level management/supervisor. You get pigeon-holed and they believe you are the same as the day you started no matter what education level you achieve.
The culture is very cliquish. As long as you can play the corporate politics game well you will be fine but if you can't or don't want to play the game you will not go very far. It is VERY MUCH about the political game.

Advice to Senior ManagementManagement needs to realize that it is okay to have someone other than Branch employees make over $100k as a Financial Consultant.

Yes, I would recommend this company to a friend

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There are opportunities to learn technology and operations

Systems Engineer (Former Employee)
San Francisco, CA (US)

I worked at Charles Schwab full-time for more than 10 years

ProsBenefits including sabbatical, immediate vesting of employer matches. Can take advantage of training programs. Easy to network across company

ConsUsual corporate politics, management never makes bad decisions. Usual juggling of metrics to make everything a success, even when it's a disaster.

Advice to Senior ManagementGet back to having ethical behavior - I moved my entire account out because the senior management blatantly lied rather than admit an internal mistake (data breech).

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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